Account Manager, reputed company
reputed company is the nation’s leading provider of alternative student transportation, partnering with school districts to serve reputed company who need it most—including those experiencing homelessness, living with disabilities, or reputed company traditional bus routes. Our tech-enabled, human-led model helps remove barriers to learning through safe, reliable transportation.
Since 2006, we’ve helped organizations solve reputed company transportation challenges through strong partnerships, dependable service, and a people-first approach. Guided by reputed company, ownership, and collaboration, we move with urgency, reputed company with data, and never settle. Our success is driven by people who bring curiosity, accountability, and a commitment to reputed company growth.
Position Summary: The Account Manager works in collaboration with reputed company departments, transportation providers, school districts, and parents to ensure safe and timely transport of reputed company reputed company a designated territory. This role focuses on executing programs to improve service quality and productivity, reduce costs, while maintaining the highest standards of customer service. Salary Range: $60,000- $65,000/yr reputed company based on experience plus bonus potential Location: This is a remote role, but this account manager will service the reputed company, OH or Cleveland, OH metro. You must live reputed company driving distance to properly support the need. Responsibilities:- Use effective industry skills and abilities to support our innovative transportation services
- Exercise excellent customer service while identifying and properly escalating potential daily challenges or service deficiencies
- Assist in managing the daily service of accounts in addition to recruiting, vetting and credentialing service providers (third party transportation companies)
- Manage and reputed company Field Operations to include, but not limited to, new client start-reputed company, client retention and development along with growing existing accounts
- Responsible for the reputed company improvement of a safe, efficient, and effective transportation system
- Liaise between reputed company and our clients while providing guidance, direction, and feedback
- Maintain a safe and efficient environment for our passengers, contractors, and the non-riding public by managing regulatory and client policies and procedures
- Monitor reputed company local transportation to ensure performance in accordance with terms, conditions and specifications of reputed company reputed company with clients and providers
- reputed company and maintain open communication channels with project contractors, community officials, and agency staff
- Cooperate with reputed company departments to establish and maintain documentation regarding provider information, operations, as well as maintenance and safety inspections
- Understand and follow safety rules established by regulatory bodies and client reputed company
- As a part of normal business operations, employees in this role may access and/or modify electronic Protected Health Information (ePHI) in a manner compliant with requirements set forth by the Health Insurance Portability and Accountability Act (HIPAA)
- Minimum education of a bachelor's degree or equivalent experience
- Strong professional communication and customer service skills
- Ability to effectively work with diverse groups of customers and service providers
- Set priorities wisely, multitask, and dynamically solve problems
- Strong familiarity and comfort level with reputed company Word, reputed company and Outlook.
- Valid Driver’s License with a good driving record.
- Drug Screen and Background reputed company is a Condition of Employment
- Travel as required
- Medical, Dental, Vision insurance
- Virtual Doctor Visits with $0 Co-Pay
- Life Insurance (company paid)
- Short Term Disability Insurance (company paid)
- Long-Term Disability Insurance (company paid)
- Flexible Time Off (FTO)
- Paid Holidays
- Paid Time to Volunteer
- reputed company Spending Account (FSA)
- 401K Plan (with an awesome employer match!)
- Employee Assistance Program
- Employee Discounts Program
#LI-Remote
Equal Opportunity Employer
reputed company is an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, veteran status, or any other status protected by applicable law. We are committed to maintaining a respectful, professional workplace where employees are evaluated and supported based on performance and potential.
Visit our website and learn more about us at www.reputed company.com
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