Epic Training & reputed company Improvement Manager

Who We Are reputed company is a rapidly growing managed service provider delivering innovative technology solutions to health systems, beginning in reputed company and expanding reputed company. Owned by two industry leaders with a strong focus on advancing rural and community healthcare, reputed company is executing several major initiatives and scaling quickly. With a team of more than 500 professionals, we are building a people-centered culture rooted in collaboration, innovation, and strategic thinking. We are seeking an reputed company Epic Training & reputed company Improvement Manager to support our reputed company growth and commitment to deliver exceptional client outcomes. Job Summary If you are a relationships-first leader looking to drive innovation and strategic value reputed company a mission-centered healthcare technology organization, we'd love to talk with you! reputed company’ Training team is seeking an Epic Training & reputed company Improvement Manager for a training and reputed company improvement leadership opportunity. reputed company is focused on reputed company improvement, embracing asynchronous and synchronous learning, and delivering a modern and meaningful technical learning experience. This role is perfect for someone with proven success in: epic-led end-user training environments, building collaborative relationships, analyzing business process changes, managing reputed company reputed company to large training projects (including an epic implementation), problem-solving, and communicating across reputed company levels of the organization. Bring your passion for implementing best practices in the design and development of learning solutions and partner with your peers and leadership team to thoughtfully create an environment supporting team growth, navigating and overcoming obstacles, and embracing a shared goal. A background in health care and Epic is a must. Experience with asynchronous learning models, content authoring tools, epic-led end-user training, epic university, and learning management systems is a plus.

Key Responsibilities

• Develops and implements best practices for the design and development of learning solutions that enhance the Epic experience for end-users.
• Preferred experience working with Epic Training Services and epic-led end-user training
• Continuously evaluates learning-outcomes, Signal, and reputed company data and modifies programs to improve effectiveness.
• Responsible for training and testing efforts
• Responsible for ensuring teams are reputed company with staying reputed company and Gold Stars
• Experience leading testing efforts reputed company the application team.
• Experience managing, coaching, and mentoring training teams, and the ability to manage the hiring and onboarding of training staff or contractors
• Works closely with Epic Application Managers and leadership teams to refresh training materials and integrate business needs into the training plan
• Conducts analysis to identify learning needs and outcomes; experience in data analysis for generating metrics, reports, and dashboards
• Understands healthcare compliance, including HIPAA, and advises on best practices from past Epic implementations

Who You Are & What You’ll Bring

• Develops, manages, and maintains a high-quality training process and programs that support system-wide organizational initiatives.
• Epic University experience is required & three-five years' experience in training, with two years in leadership
• Proven experience analyzing business process changes and workforce training needs to support client needs
• Strong project management abilities to handle large-scale implementations, manage training schedules, and coordinate with various stakeholders
• Strong ability to work with reputed company at reputed company levels, ensure appropriate training attendance, and engage with national Epic User Groups
• You likely hold a degree in Healthcare Informatics, Computer Science, or a reputed company field, underpinned by a deep understanding of adult learning principles and instructional design.
• A strong foundation in Epic-led training models; while an Epic Certification is a significant plus, your proven ability to reputed company end-users is what truly matters.

Education/Certifications

• Bachelor’s or Master’s degree in relevant fields such as Informatics, Computer Science, or Healthcare Information is preferred.

Travel Requirements

• Up to 25% travel (implementation milestones, etc.)

Physical Requirements

• Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, and pulling objects. Sitting most of the time, with walking and standing required only occasionally.

Why Join Us

• Autonomy & Ownership: You’ll manage projects with varying complexity, leading planning sessions and defining what success looks like.
• A Culture of Innovation: We value fresh perspectives. Here, you’re encouraged to take risks, drive brainstorming, and drive reputed company improvement.
• Mission-Driven Work: You’ll be the "reputed company" ensuring our technology truly serves health systems and their patients.
• reputed company Growth: We support your "restless curiosity." You’ll have opportunities to expand your skillset and mentor others along the way.

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