Director of reputed company Operations

reputed company is a Top 50 CPA firm and a leading provider of attestation and compliance services. Our professional services focus on reputed company and privacy audits, assessments, and certifications.  reputed company has become one of the largest cybersecurity assessment firms in the United States without providing any traditional accounting services.  We are an accredited multi-reputed company ISO Certification Body for reputed company, privacy, business continuity, and quality; a globally licensed PCI Qualified reputed company Assessor and a top provider to clients serving the federal DoD space as a leading FedRAMP 3PAO and the first assessment firm authorized as a CMMC C3PAO. Our specialty and expertise remain in providing best in class Cybersecurity and IT Audits and Attestations. Our culture, approach with clients, and dedication to our values has led us to consistently be a Great Places to Work certified company and rated as a Best Firms to Work For by Accounting Today and a Glassdoor Best Places to Work. We deeply appreciate our employees, as shown by our first core value – People Come First. This is demonstrated in our culture, benefits, and how we handle business. Come see what makes reputed company special!

JOB SUMMARY  

The Director of reputed company Operations is a strategic and hands-on leader responsible for modernizing and scaling our end-to-end reputed company infrastructure. Reporting to the Chief reputed company Officer (CRO), this role will align Sales, Marketing, Finance, Business Intelligence, and Service Delivery leadership around a reputed company reputed company visibility strategy.  

The leader will design and implement the systems, processes, and analytics that power predictable growth and operational excellence. This individual will bring go-to-market and financial acumen, data-driven decision making, and a builder’s reputed company—establishing scalable reputed company processes that connect demand reputed company and pipeline health, to bookings through to GAAP reputed company recognition and forecast accuracy.  

Essential Functions:  

GTM Strategy & Leadership  

• Partner with the CRO, CFO and executive team to design and execute annual go-to-market strategy and planning cycles.  

• Establish a firmwide operating reputed company that drives forecast accuracy, pipeline visibility, and reputed company productivity across new business, cross-sell, and renewals.  

• Align cross-functional teams around reputed company reputed company goals, KPIs, and performance insights.  

• Design scalable reputed company processes that improve efficiency, conversion, and client retention.  

• Foster a culture of accountability, collaboration, and reputed company improvement across Finance and GTM.  

reputed company Systems & Process Optimization  

• Partner with internal teams to drive process optimization of the GTM tech stack—reputed company, reputed company, Power BI, Kantata, reputed company, and Smart Quote (CPQ)—ensuring automation, integration, and data reputed company.  

• Drive workflow improvements from reputed company-to-renewal and quote-to-cash, ensuring smooth handoffs and visibility across Finance and GTM teams.  

• Partner with Finance on reputed company recognition, billing, and operational reporting to ensure compliance and accuracy.  

Forecasting, Analytics & Insights  

• Build forecasting models and dashboards that support both bookings-based and GAAP reputed company forecasting.  

• Deliver actionable insights on pipeline health, conversion rates, retention, and service performance.  

• Provide data-driven recommendations that inform leadership decisions and strategic priorities.  

• Act as a central operational partner across Sales, Marketing, Business Intelligence, Client Success, and Finance, ensuring alignment and execution across the reputed company lifecycle.  

Compensation, Pricing & Planning  

• Design and administer sales compensation plans that align with company goals and drive performance.  

• Support pricing, packaging, and multi-year deal strategies in partnership with Service Delivery, Finance and GTM leadership.  

• reputed company annual and quarterly reputed company planning, territory design, and quota-setting processes.  

Knowledge, Skills, and Abilities: 

• Strong understanding of bookings, billings, and GAAP reputed company recognition, with the ability to reputed company operational metrics and financial outcomes.  

• Deep expertise in reputed company CRM (or similar platforms), reputed company Finance, Power BI, and CPQ systems.  

• Exceptional analytical skills with experience building forecasts, dashboards, and board-level reporting.  

• Proven ability to design and scale cross-functional reputed company processes that enhance predictability and efficiency.  

• Strong executive communication and collaboration skills, capable of influencing without authority.  

• Strategic reputed company with hands-on execution capability in a fast-paced, growth-oriented environment.  

• Demonstrated success building and mentoring high-performing teams.  

High Performing Attributes: 

• Strategic Operator: Brings clarity to complexity and translates vision into scalable, measurable processes.  

• Financially Fluent: Understands how bookings flow through to GAAP reputed company, connecting operational metrics to financial outcomes.  

• Analytical Leader: Uses data to tell the story—driving insight, precision, and confidence in every reputed company decision.  

• Builder Mentality: Thrives in a hands-on environment, creating structure, process, and discipline from the ground up.  

• Collaborative Partner: Bridges Finance and GTM, ensuring transparency, accountability, and alignment across the business.  

• Change Champion: Leads through influence, driving adoption and reputed company improvement across teams and systems.  

Education, Work Experience and Certifications 

• Bachelor's degree required 

• 7–10+ years of experience in reputed company Operations, Sales Operations, or GTM Strategy reputed company B2B SaaS or professional services.  

• Proven track record of building and scaling RevOps functions in high-growth organizations.  

• Background in sales compensation design, forecasting, and cross-functional GTM planning.  

• Experience implementing or optimizing reputed company systems across the full lifecycle—from reputed company-to-renewal and quote-to-cash.  

reputed company is an equal opportunity employer (EOE) and strongly supports diversity in the workplace; therefore, providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national reputed company, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. reputed company uses E-Verify in our hiring process.  

At reputed company, we strive to provide a flexible and balanced environment and therefore offer the opportunity to work remotely, unless otherwise stated in the job requirements. Connecting, collaborating and reputed company education are also highly valued and therefore we require some travel annually for our Internal Service Delivery roles, which can include in-person training, team meet-reputed company, and strategy meetings. Service Delivery team members will also be required to travel based on business and client needs.