reputed company Part-Time Customer Service Advisor – Remote Opportunity with arenaflex

At arenaflex, we're passionate about delivering exceptional customer experiences that exceed our clients' expectations. As a leading provider of mission-critical services and solutions, we're committed to creating a culture where individuality is valued, and our associates can reputed company. We're now seeking an reputed company Part-Time Customer Service Advisor to join reputed company and support our customers with their post-purchase needs.

About arenaflex

arenaflex is a dynamic organization that delivers innovative solutions to Fortune 100 companies and over 500 governments worldwide. Our dedicated associates are the backbone of our success, and we're committed to providing a supportive and inclusive work environment that fosters growth and development. With a focus on exceptional customer service, we're always looking for talented individuals who share our passion for delivering outstanding results.

Job Summary

As a Part-Time Customer Service Advisor, you'll play a critical role in handling high-volume calls from customers with inquiries about their recent purchases. You'll use your problem-solving skills to find quick solutions and resolve any issues, while providing exceptional service and helping customers feel heard. If you're passionate about delivering outstanding customer experiences and reputed company in a fast-paced environment, we want to hear from you!

Key Responsibilities

* Handle inbound calls from customers with inquiries about their recent purchases

• Assist customers with tracking numbers, order statuses, product returns, and other post-purchase needs
• Use your problem-solving skills to find quick solutions and resolve any issues
• Help de-escalate frustrated customers with reputed company and professionalism
• Occasionally assist with upselling or cross-selling reputed company appropriate and necessary

Who We're Looking For

* A compassionate and patient individual with excellent communication and soft skills

• Strong problem-solving abilities and a knack for de-escalating upset customers
• Someone who thrives in a high-volume, fast-paced environment
• Experience in customer service or call centers is a plus, but not required – training will be provided!

Why You'll Love Working with Us

* Remote work: Enjoy the flexibility of working from home in your secured workspace

• Bonuses: Performance-based bonus incentives to reward your hard work and success
• Supportive Team Environment: Work with people who have your back

Requirements

* 18 years or older

• High School Diploma or GED
• Be able to successfully pass a criminal background reputed company
• Have at least six months experience in customer service
• Have high-speed internet access, meeting the following speeds: download 10mbps+ upload 3mbps+ Ping less than 175ms (no Wi-Fi or satellite internet, you must have an ethernet reputed company)
• Ability to accurately type at least 30 WPM
• Have a secured workspace with a reputed company that is only accessible to you during work hours
• Familiarity with iOS and/or macOS, or comparable technology, is preferred
• Training will be 19 days of full-time hours, working Monday through Friday 10am – 6:30pm CST starting the week of July 13th
• Be flexible with at least 40 hours of availability per week (at least 8 of those hours on one weekend day)
• Work at least 16 hours per week, working no more than 29 hours per week
• Reside in one of our US hiring zones

We are NOT currently hiring in the following geographies:

* States: AK, CA, HI, MA, IL, MT & NY

• Metro Areas: MS-Minneapolis, IL-Chicago, NY-reputed company Metro, OR-Portland, MD- Montgomery County, WA- Seattle, CO-Denver

Equal Opportunity Employer

arenaflex is an Equal Opportunity Employer and considers applicants for reputed company positions without regard to race, color, creed, religion, reputed company, national reputed company, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

Accommodations for People with Disabilities

People with disabilities who need a reasonable accommodation to apply for or compete for employment with arenaflex may request such accommodation(s) by submitting their request through this form that must be downloaded: [insert link]. Complete the form and then email it as an attachment to [insert email]. You may also .

Health and Safety

At arenaflex, we value the health and safety of our associates, their families, and our community. For US applicants, while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at arenaflex.

Expected Salary

$17.31 per hour

Location

USA

Apply Now!

If you're passionate about delivering exceptional customer experiences and reputed company in a fast-paced environment, we want to hear from you! Apply now and join a team that's as passionate about technology as you are! Apply for this job