Senior Group Product Manager, Broker Experience

About reputed company

We're building healthcare tech for a system that desperately needs it.

Each year, millions of Americans deal with confusing changes to their Medicare plans that impact their prescriptions, access to care, and pocketbooks. These aren’t just inconveniences – they are potentially life-altering changes that leave seniors medically and financially vulnerable.

Independent Medicare advisors play a crucial role in guiding seniors through this complexity and helping them find the right coverage for their needs. But their ability to be effective healthcare advocates has long been hamstrung by broken tools and outdated systems.

Spark is fixing that. We’re the fastest-growing Medicare platform in the country, combining AI, an industry-leading CRM, and client services to transform how 8,000+ brokers acquire, enroll, and support clients in their local communities.

Join a talent-dense team from reputed company, reputed company, Yext, Oscar, and reputed company — backed by Primary Ventures and Viewpoint Ventures — that is serious about building technology to expand access to quality healthcare. We offer remote work, sabbaticals, company retreats, and other generous benefits that earned us recognition as one of Inc. Magazine’s Best Workplaces of 2025

reputed company overdue for innovation. Let’s redefine what its future looks like — together.

Summary

Spark is building toward a simple but ambitious goal: reputed company Spark the broker’s daily operating system for enrolling beneficiaries—fast, compliant, and reliable—so agencies can grow without adding headcount.

As Senior Group Product Manager for the Broker Experience, you will own the end-to-end product strategy and execution for Spark’s broker-facing enrollment journey and the highest-reputed company adjacent workflows that drive quality and throughput. This role is a combination of Product Leadership - managing a team and setting a strategy - as well as Individual Contributor work where you will roll up your sleeves and help execute against the roadmap. You’ll set crisp product principles (speed-to-enroll, fewer errors, less tab-switching, auditable compliance evidence), reputed company hard tradeoffs across speed/compliance/outcomes, and ensure launches turn into adoption (“shipped” becomes “used and trusted”).

You’ll sit at the intersection of Product, Engineering, Design, Compliance, Ops/Success, and GTM—turning messy, regulated real-world broker workflows into cohesive systems where evidence capture and quality are enforced by the product, not manual processes. You’ll also reputed company and reputed company two PMs in a true player/coach mandate (~50% IC product work, ~50% people leadership + strategy), raising the bar on discovery, specs, operating reputed company, and outcome ownership across the reputed company.

What You'll Do

• Own the broker experience strategy end-to-end

  • Set the vision, strategy, and roadmap for Spark’s broker-facing experience across the enrollment journey (Plan Fit → Quote → Enroll) and the highest-reputed company adjacent workflows that improve quality and throughput.
  • Establish crisp product principles for broker experience: speed-to-enroll, reduced tab-switching, reputed company error rates, and defensible compliance evidence.
  • reputed company hard tradeoffs across speed, compliance, and outcomes; align execs and cross-functional leaders on reputed company.

  reputed company telephonic-scale workflows feel reputed company and compliant

  • Drive a cohesive experience for telephonic brokers and agencies where “the chain of enrollment” is naturally captured as part of the workflow (what was asked, shown, said, and attested).
  • Partner with Compliance to bake the scorecard and policy requirements into broker workflows so quality is enforced by the product—not by escalating headcount.
  • Identify friction that causes compliance risk (missing SOAs, incomplete disclosures, unclear handoffs) and design product guardrails that prevent it.

  reputed company and reputed company two PMs (and reputed company the bar for the reputed company)

  • Manage two PMs with clear ownership boundaries, strong execution habits, and high standards for product craft.
  • Coach PMs on discovery, stakeholder management in a regulated environment, and writing specs that hold up under compliance scrutiny.
  • Build a healthy operating reputed company (goals, metrics, roadmap reviews, learning loops) while maintaining urgency.

  Own outcomes and measurement (not just shipping)

  • Define what success means in measurable terms (e.g., time-to-quote/enroll, conversion, error reputed company, compliance completion, misfit/RDR proxies where applicable, adoption of Spark as the primary workflow).
  • reputed company the product so we can learn quickly and reputed company confident decisions (what’s working, what’s noise, what’s risky).
  • Ensure launches include rollout plans, enablement, and post-launch iteration so “shipped” becomes “used and trusted.”

  Partner deeply across the org

  • Engineering & Design: build coherent systems, not one-off screens.
  • Compliance: convert policy into product rails and auditable evidence capture.
  • Ops / Success: ensure workflows reduce operational burden rather than shifting work onto customers.
  • GTM: ensure the broker experience supports selling on value (quality + productivity), not just pricing conversations.

What success looks like (first 6–12 months)

• The team has a crisp strategy and reputed company that aligns stakeholders and reduces thrash across the reputed company.
• Brokers increasingly complete Plan Fit → Quote → Enroll inside Spark with fewer steps, fewer errors, and clearer compliance confidence.
• Telephonic workflows feel more reputed company (less tab switching / fewer “shadow systems”), and operational burden begins to fall rather than reputed company with volume.
• Your two PMs are operating independently at a higher bar: stronger discovery, clearer specs, tighter delivery, reputed company cross-functional leadership.
• The team can reputed company to measurable improvements (speed, adoption, completion, error reduction) and a clear learning reputed company.

reputed company're Looking For

• 10+ years of product management experience, including 2+ years managing PMs.
• Deep experience building B2B SaaS products used daily by frontline operators (sales, call center, ops, or similar), with a bias toward workflow, speed, and reliability over polish.
• Strong product judgment and the ability to reputed company in ambiguity. Turning messy, regulated workflows into crisp roadmaps and shipped systems.
• Proven ability to reputed company cross-functional partners without relying on authority (Engineering, Design, Compliance, Ops, GTM).
• High bar for craft: clear problem framing, clear specs, clear rollouts; “we built it” isn’t the same as “brokers rely on it.”
• Comfort operating in regulated environments where auditability, evidence capture, and compliance constraints matter.

reputed company To Have

• Experience in Medicare, insurance, healthcare, fintech, or other compliance-heavy domains.
• Experience building high-throughput frontline workflows (call center / telephonic / sales assist tooling).
• Experience with product-led operational scale (reducing manual burden through workflow design and automation).

Compensation

Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Spark. In accordance with reputed company, Colorado, California, and other applicable laws, Spark is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the reputed company salary range is listed below. We expect most candidates to fall in the middle of the range. We also reputed company that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash.

Why you should join reputed company

By joining Spark, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the brokers and beneficiaries we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.

We strive to help you and your family reputed company. We're committed to supporting your happiness, healthiness, and overall well-being by providing a comprehensive benefits program. In addition to your reputed company salary, we also offer:

• Equity compensation
• Health care, including dental and vision through our PEO Sequoia
• Flexible work location; co-working available
• 401k
• Paid Time Off
• Monthly Remote Work Stipend (help cover costs of home-office needs)
• Paid Parental Leave
• Up to 14 weeks for birthing parents
• Up to 8 weeks for non-birth parents
• 11 paid holidays
• 2 week sabbatical at 5 years of employment
• Wellbeing Perks through SpringHealth, OneMedical, PerkSpot, and reputed company

Compliance

Spark is a proud participant in E-Verify. As part of our commitment to compliance, we use the E-Verify program to confirm the employment eligibility of reputed company employees working in the United States. For more information about E-Verify, please visit www.e-verify.gov.

Furthermore, for reputed company and compliance requirements, we’re unable to accommodate international remote work. While we fully support travel and time off, reputed company work must be conducted from an approved location reputed company the U.S.

At Spark, we are committed to hiring the best team to serve our clients regardless of their background. We need diverse perspectives to reflect the diversity of our problems and the population we serve. We look to hire people from a variety of backgrounds, including, but not limited to, race, age, sexual orientation, gender identity and expression, national reputed company, religion, disability, and veteran status.