Revenue Integrity Analyst
At Zotec Partners, our People make it happen.
Transforming the healthcare industry isn’t easy. But when you build a team like the one we have, that goal can become a reality. Our accomplishments can’t happen without our extraordinary people – the men and women across the country who make up our diverse Zotec family and help make this company a best place to work.
Over 25 years ago, we started Zotec with a clear vision, to partner with physicians to simplify the business of healthcare. Today we are more than 900 employees strong and we continue to use our incredible talent and energy to bring that vision to life. We are a team of Innovators, Collaborators and Doers.
We're seeking a Revenue Integrity Analyst to join us. This is a remote position.
As a Revenue Integrity Analyst, you will investigate and document charge and payment anomalies identified by our detection processes, translating findings into actionable insights that support client and operational performance. This high-impact, cross-functional role also provides structured feedback to refine the anomaly detection model and routes validated issues to the appropriate owners for resolution.
What will you do:
- Investigate charge and payment anomalies identified through the new anomaly detection program, determining root cause and business impact
- Validate and document exceptions with clear, actionable findings to support resolution and auditability
- Route confirmed issues to the appropriate operational owners via Salesforce and track progress to closure
- Provide structured feedback to continuously refine and improve the anomaly detection model
- Analyze trends in exceptions to identify systemic issues, process gaps, and opportunities for performance improvement
- Research and prepare action items for onboarding and performance review meetings
- Utilize Zotec’s proprietary tools and reporting platforms to perform targeted investigative analysis
- Communicate findings clearly to cross-functional stakeholders, including summarizing risk, impact, and recommended next steps
- Contribute to process documentation and continuous improvement efforts across Revenue Integrity workflows
- Act as an ambassador for Zotec’s mission, initiatives, and goals
- Complete other duties as assigned
- Successful experience in a role where you were responsible for providing data analysis and recommendations
- Proven ability to build relationships and provide meaningful recommendations
- Proficiency with Microsoft Excel
- Salesforce experience is a plus
- SQL experience is a plus
- Excellent written, verbal communication, and organizational skills
- Must be able to communicate effectively and confidently with project team members and leadership
- Flexible mentality: willing and capable of performing varied tasks and adapting to change
- Must be self-motivated with the entrepreneurial spirit and collaborative in a team environment
- Professionally exercises discretion and independent judgment in day-to-day work
- Strong attention to detail
- Bachelor’s degree or 2+ years’ experience in healthcare RCM