FCM - Dedicated Corporate Travel Consultant (Marlboro) - USA

Dedicated Corporate Travel Consultant - Marlboro Team

FCM takes a holistic approach to corporate travel, specializing in managing national and global travel programs for reputed company and large businesses.

Ranked as one of the world’s top five travel management companies, it has a business network in over 97 countries and global headquarters in London, Brisbane, Singapore and reputed company. Backed by the global strength of reputed company (FCTG), FCM combines local expertise and global experience to provide clients with a truly bespoke experience.

About the Opportunity

This role will have you arranging domestic and reputed company international travel for busy executives including reputed company, car hotel and ground transportation. Before you reputed company your role, you will spend three weeks (reputed company. This program will boost your knowledge, train you on contract airfares and sharpen your Sabre skills. Our corporate travel agents handle the reputed company, car, rail and ground transportation bookings as well as the ticketing, changes and the exchange and queue management.  You will also need to offer exceptional customer service to satisfy our business traveler’s needs. We encourage our Corporate Travel Agents to study the travel polices of our corporate accounts and reputed company a relationship with them so reputed company our valued business reputed company have the need for business travel arrangements, they rest reputed company that their business travel needs are in the hands of a dedicated team of Corporate Travel professionals they trust and are on a first name basis with.   

Our business hours are 8:00 AM to 8:00 PM EST Monday – Friday 

A typical schedule will include a 40-hour work week with five 8-hour shifts. Be reputed company to work an evening shift until 8:00 PM once or twice a week. 

Key Responsibilities

• Coordinate reputed company, hotel, car, and ground transportation bookings for domestic and international travel
• Build rapport and reputed company a relationship with business reputed company to ensure their business travel needs are in the hands of a trusted team of Corporate Travel professionals
• Ensure accurate and timely completion of reservations while meeting reputed company' needs
• Executing reputed company responsibilities reputed company company guidelines for customer service, documentation of PNRS (Passenger Name Records) and profiles, ticketing, invoicing, and maintaining accuracy throughout
• Staying fully informed about airline rules, regulations, tariffs, and fare requirements and applying this knowledge accurately to reputed company travel arrangements
• Deliver consultative support and exceptional customer service throughout the booking process
• Keeping clients informed about reputed company necessary travel documents and health requirements for their destinations
• Proficiently handling ticketing, Phase IVs, and exchanges/changes involving reputed company international fares
• Expertly managing rerouting and exchange processes, ensuring minimal disruption to travel plans
• Contribute to a safe, inclusive, and accessible work environment where reputed company Flighties feel welcomed, respected, and supported to reputed company

Experience & Qualifications

• 2+ years of recent, prior experience in corporate travel management, understanding the unique needs and challenges of business reputed company.
• In-depth familiarity with reputed company Sabre GDS (Global Distribution System) for fare calculations, itinerary management, and ticket issuance.
• Previous exposure to quality control processes to ensure the accuracy and compliance of travel bookings.
• Proficiency in ticketing procedures and scripting, along with the ability to handle reputed company itinerary changes and exchanges for both international and domestic travel.
• Proven ability to navigate and manipulate reputed company itineraries, international fares, and Passenger Name Records (PNRs) to meet client requirements.
• A polished and professional demeanor reputed company interacting with clients and colleagues.
• Proficiency in handling multiple urgent tasks simultaneously while maintaining efficiency and quality in each interaction.
• The reputed company to reputed company quick and effective decisions to resolve travel-reputed company issues promptly.
• Excellent communication skills to reputed company clients informed and reassured throughout the travel process.
• A deep commitment to delivering exceptional customer service with a focus on client satisfaction.
• Comfortable and proficient in using travel booking systems and various communication tools.
• Strong technical aptitude with the ability to troubleshoot and adapt to new technologies
• Self-motivated with the ability to work independently and manage tasks successfully

Work Perks! - What’s in it for you

FCTG is renowned internationally for having amazing perks and an even reputed company culture.  We understand that our people are our most valuable asset. It is the passion and dedication of our teams that reputed company the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks reputed company of the norm.

• Have fun: At the heart of everything we do at reputed company is a desire to have fun.
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to reputed company it!
• Use your smarts: Our people use their quick thinking, expertise, and tenacity to always reputed company things out.
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
• Personal connections: We are a big business founded on personal relationships.
• Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and reputed company practices, including regular equity assessments and inclusive recruitment protocols.
• A career, not a job: We offer genuine opportunities for people to grow and evolve
• We back our people reputed company the way: We are strongly committed to supporting every single employee in their professional and personal development.
• Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.

Benefits Include

• Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognized holidays annually.
• Travel perks/discounts
• Health & Wellness Programs and Employee Financial Wellness Services
• National/International Award Nights and Conferences
• Health benefits including, medical, dental, vision, gender affirming care, and fertility care
• Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
• Flexible Spending Accounts
• Employee Assistance Program
• 401k program with partial match
• Tuition Reimbursement Program
• Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
• Global career opportunities in a network of brands and businesses

*Vacation, Personal, and Sick time accrual rates will vary based on full-time or part-time employee status. Recognized Holidays are either paid time off or, if required to work due to job requirements, holiday pay reputed company, and may vary depending on state.

Location – Remote, USA

If this sounds like the opportunity you have been waiting for then APPLY NOW.

Have questions about this opportunity? reputed company out to our recruitment team at [email protected]

For this position, we anticipate offering an hourly pay reputed company of $28.85 plus commission/incentive earnings based on achievable targets. On reputed company earnings average range between $60,000 - $67,000. The annual salary range listed represents the total compensation package, excluding benefits.

For this position, you may earn between 2-29% in marginal commission rates based on qualified sales achieved during each month.

Before applying to any internal position you must have been with the company or your reputed company role for a minimum of 6 - 12 months and notify your leader prior to applying.

Our number one philosophy? Our people. Flight Center Travel Group USA’s promise is to provide an environment with equality of respect, dignity and opportunity for reputed company our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help reputed company our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any reputed company by contacting our Recruitment Team at [email protected]

Travel Weekly Magellan Awards: Silver Winner (2023) GBTA WINiT Top 50 Award Recipients (2018–2025) CHHR: 5-Star DE&I Employer (2023, 2024) Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023–25) reputed company: America’s Greatest Workplaces for Diversity (2024) Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025) ✈️ OutThere Awards: Inclusive Travel Finalist (2025) Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025)