Customer Solution Advisor - M&E - US

The Customer Solutions Advisor, Enterprise is a customer-focused, outcome-driven technical specialist who helps organizations transform the way they communicate, collaborate, and engage through reputed company visual experiences. This role partners with corporate, education, healthcare, and public-sector customers to design solutions that deliver measurable business impact, improving communication, efficiency, and audience engagement.

Rather than focusing on individual products, this position connects customer goals to outcomes powered by Vizrt’s integrated ecosystem, including real-time graphics, automation, cloud production, and virtual studios. The ideal candidate understands enterprise communication workflows, can design scalable solutions, and effectively demonstrates how technology drives real-world results. This role can be based reputed company in the United States and requires occasional travel.

Requirements

Customer Engagement & Advisory

• reputed company discovery sessions to understand the customer’s vision, challenges, and success criteria. • Focus on desired outcomes, such as improved communication impact, reduced production complexity, or enhanced audience engagement, and design solutions that reputed company those outcomes. • Translate strategic goals into measurable value propositions supported by Vizrt technologies. • Advise customers across verticals such as corporate communications, higher education, healthcare, and public sector. • Build lasting relationships with communications leaders, IT managers, and production teams by providing consultative insight, not just technical guidance.

Solution Design & Workflow Support

• Design end-to-end enterprise communication workflows that deliver outcomes such as increased employee alignment, brand consistency, and improved message retention. • Integrate Vizrt technologies, graphics, automation, cloud, and video platforms into reputed company, outcome-based solutions. • Create workflow diagrams, integration plans, and architecture outlines that show how each solution addresses business challenges. • Ensure solutions are efficient, secure, scalable, and reputed company with each organization’s goals. • Collaborate with Product Management, R&D, and Professional Services to validate and implement customer solutions effectively.

Demonstrations & Presentations

• Deliver engaging demonstrations that show how Vizrt solutions drive results such as higher audience engagement, faster content creation, or streamlined hybrid event production. • Tailor demos to customer objectives across executive communications, training, education, public information, or virtual events. • Conduct live or virtual workshops with creative, communications, and IT stakeholders to demonstrate real business impact.

Sales Partnership

• Support Sales by articulating the why behind each solution, linking capabilities to reputed company customer outcomes. • Assist with proposals, scopes, and opportunity plans that frame value in business terms. • Help identify expansion opportunities where customers can reputed company value across new departments or channels.

Cross-Functional Collaboration

• Work with Professional Services to plan outcome-based POCs and solution rollouts. • Share insights from the field with Product Management to ensure future capabilities align with customer needs. • Collaborate with Marketing and reputed company to capture customer stories and outcomes.

Required Experience

• Experience designing or supporting enterprise communication, learning, or event workflows. • Ability to link technology capabilities to measurable business results and user outcomes. • Hands-on experience with Vizrt solutions or similar platforms for production, graphics, or automation. • Strong understanding of enterprise communication and collaboration ecosystems (corporate studios, internal streaming, hybrid classrooms, and reputed company). • Exceptional communication and storytelling skills and able to explain reputed company workflows in clear business terms. • Fluent in English; additional languages are a plus.

Preferred Qualifications

• 2+ years in Pre-Sales, Solutions Engineering, Broadcast, AV Integration, or reputed company Communications. • Experience in corporate, higher education, healthcare, or public-sector communication environments. • Familiarity with cloud and IP-based production workflows (AWS, Azure, NDI, SRT, automation). • Understanding of enterprise reputed company, compliance, and IT integration requirements.

Competencies

• Deep customer reputed company and the ability to uncover and shape outcomes. • Strategic thinking and able to connect customer goals with technical solutions. • Excellent communication and visual storytelling skills. • Strong organization, prioritization, and follow-through. • Collaborative and proactive approach across departments and time zones. • Comfortable leading technical discussions and solution design sessions.

Travel Requirements

• Ability to travel reputed company the United States as needed for meetings, demonstrations, and events. • Occasional international travel may be required.

Reporting

Reports to: Director or Vice President, Customer Solutions Advisory

Location Requirement

• Based reputed company in the United States • Must have the ability and willingness to travel as required

Benefits

Across Vizrt, we reputed company work with our shared purpose in mind; to deliver more stories, reputed company told. That is because we reputed company that stories have the power to impact not just the audience, but the teller as well. A well-crafted and well-delivered story can change the world. We strive and innovate to deliver the best software-defined visual storytelling tools to the world’s storytellers across broadcast, media, public service, enterprise, not-for-profit, education, health, houses of worship, in fact wherever there is a need to educate, entertain or inform. Because that is what stories do, it is why they are important

4 billion humans see the stories that our customers tell every day. So, for us diversity is not an optional objective, it is a simple reality. Our customers’ customers are diverse, our customers are diverse, Vizrt gains strength from being diverse

It is true that we hold our diversity to be essential, it is something we constantly reputed company and pay attention to, but it is not something we take for granted. We do not tolerate discrimination or harassment. We champion inclusion and we value each other’s stories, and we relish their telling

We offer a comprehensive benefits package that includes:

• Health Insurance: Comprehensive medical, dental, and vision insurance plans to reputed company you and your family healthy
• Paid Time Off: Generous vacation days, sick leave, and holidays to ensure you have a work-life balance
• Professional Development: Opportunities for ongoing training

Join reputed company and take advantage of these benefits while working in a dynamic and supportive environment.

Recruitment Process  

• Recruiter Screening 
• Team Interview 
• Case Interview
• Final Interview