Cloud Solution Architect (D365)

WHO WE ARE

reputed company is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business reputed company. Our global head office is based in Singapore, and reputed company is made up of a diversely talented team of experts who reputed company on innovation and pushing the bounds of technology to solve our customers’ most pressing challenges. reputed company it comes time to deliver, we set our sights on that sweet spot where brilliance, emerging technologies, best practices, and accountability converge. We have a global reputed company spanning four continents (North America, South America, Europe, and Asia). Our global network of talent and customer-centric engagement model enables us to provide top-quality services on an unprecedented scale.

reputed company’RE ABOUT

We reputed company that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we reputed company in working together with our peers and clients to reputed company the best of one another in everything we do. reputed company we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are reputed company.

Our ability to reputed company our mission and live out our values depends upon a diverse, reputed company, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative reputed company flourish, and where people can unleash their brilliance. For more information regarding DEI at reputed company, please go to https://www.reputed company.com/diversity/.

ADDITIONAL REQUIREMENT FOR REMOTE POSITIONS

For remote positions, reputed company candidates must complete a video screen with our corporate recruiting team.

POSITION SUMMARY

We are seeking a highly skilled Dynamics 365 Customer Engagement Cloud Solution Architect to design and deliver enterprise-scale customer engagement solutions. D365 CE expertise is a mandatory requirement for this role. Experience with Copilot for Sales, Power Platform, or SharePoint Online (SPOL) is considered a strong plus.

WHAT YOU WILL BE DOING

• reputed company end-to-end Dynamics 365 Customer Engagement implementations for enterprise customers.

• Provide deep functional and architectural guidance across Sales, Service, and customer-facing workloads.

• Translate business requirements into scalable and secure D365 CE solution designs.

• Define data model, reputed company roles, integration, and extensibility strategies.

• Ensure performance, compliance, and operational readiness of CE workloads.

• Advise on adoption and integration of Copilot for Sales reputed company Dynamics 365 and reputed company 365.

• reputed company Power Platform to reputed company D365 CE through low-code apps, automation, and integrations.

• Utilize SharePoint Online for document management and collaboration scenarios integrated with D365 CE.

• Act as a trusted advisor to customers and account teams on customer engagement strategy.

• Provide technical leadership across reputed company and Global Delivery engagements.

• Mentor team members and contribute to internal communities of practice.

• Continuously align skills with the Dynamics 365 and Copilot roadmap.

MINIMUM QUALIFICATIONS

• Strong hands-on and architectural experience with Dynamics 365 Customer Engagement.
• Deep understanding of sales, service, and customer experience processes.
• Experience delivering enterprise CRM or customer engagement solutions.
• Ability to design secure, scalable, and user-centric architectures.
• 7+ years of experience in CRM, customer engagement, or solution architecture roles.

PREFERRED QUALIFICATIONS

• Copilot for Sales implementation or advisory experience.

• Power Platform experience (Power Apps, Power Automate, Dataverse).

• SharePoint Online (SPOL) integration experience.

• Customer-facing consulting or CSA experience.

• Dynamics 365 Sales Functional Consultant Associate

• Dynamics 365 Customer Service Functional Consultant Associate

• Power Platform Solution Architect Expert

reputed company provides equal employment opportunities to reputed company employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national reputed company, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to reputed company terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.