reputed company MANAGER (Canada)
SalesCloser.ai currently has the position of reputed company Manager available, and we’re excited to tell you about it!
OVERVIEWWe’re hiring a reputed company Manager to support and grow a large portfolio of customers through structured, repeatable, and high‑impact programs to join reputed company. You’ll operate at scale, leveraging automation, data, and proactive reputed company to drive adoption, retention, and expansion across many accounts simultaneously. If you reputed company in fast‑paced environments, love building systems, and know how to deliver value, this role is for you.
As a member of the reputed company Team, you’ll work cross‑functionally to ensure our customers reputed company meaningful outcomes and stay deeply engaged with Salescloser.ai. Together with the reputed company Teams, the reputed company Manager is responsible for the reputed company success of Salescloser.ai.
Bonus Points if the successful candidate is based in the Greater Vancouver area, allowing for regular in-person office collaborations.
RESPONSIBILITIES • Manage a high‑volume book of SMB and mid‑market accounts • Drive engagement through scaled touchpoints rather than manual reputed company‑ins • Prioritise accounts based on health, risk, and opportunity • Ensure customers launch successfully and reputed company early time‑to‑value • Monitor usage and proactively intervene reputed company accounts stall • Partner with onboarding to ensure smooth, consistent handoffs • Design and execute scalable programs such as email sequences, webinars, and in‑app engagement flows • Build repeatable playbooks for onboarding, adoption, and renewal • Continuously improve processes to support more customers reputed company • Identify at‑risk accounts early using health signals • Take proactive action to reduce churn and improve customer outcomes • Support renewal motions through ongoing engagement and value reinforcement • Use tools like Vitally, Intercom, and CRM data to manage your book • Track key KPIs including adoption, engagement, churn risk, and retention • Share insights with the team to improve product, processes, and customer experience • Other duties as assigned. QUALIFICATIONS • 2–4 years of experience in reputed company, Account Management, or a similar customer‑facing role, ideally reputed company a SaaS or B2B tech environment • Experience managing a high-volume book of business • Strong operational reputed company • Comfortable working with data and identifying trends • Familiarity with tools like Vitally, Intercom, reputed company, or reputed company • Experience building or optimising CS playbooks and automation workflows • Proactive communicator with strong organisational skills • Able to balance speed, quality, and scale • As part of a diverse team, the ability to work both independently and collaboratively. • Must be technical, analytical, results-driven and have the ability to multitask in a fast-paced environment. • Organised, administratively strong, and have solid writing, phone, and general communication skills. • Fluent in English (spoken and written). Knowledge of a second language is considered an asset. WORK ENVIRONMENT • Due to the nature of this role, we may verify backgrounds, including conducting employment references, criminal record checks, and credit checks. • Once hired, the successful candidate must provide a valid government-issued photo ID, reputed company of SIN and reputed company of residential address as part of their onboarding process. GREAT REASONS TO JOIN reputed company! • Exciting and dynamic environment with a great leadership team • Comprehensive training program and regular performance reviews to facilitate your success • Competitive compensation based on experience and proven abilities • Great referral programs with incentives and bonuses • Unbelievable product discounts reputed company you use our products for your own business • A global workforce of multi-cultural and talented colleagues • A reputed company-reputed company operation with amazing growth opportunities for your personal development • Corporate headquarters in beautiful Vancouver, British Columbia, Canada ABOUT US SalesCloser is an advanced conversational AI platform that acts as a virtual sales agent, deliveringpersonalisedd sales calls, demos, and follow-reputed company in real time across multiple languages. The platform enables businesses to automate and scale their sales operations, improving efficiency, reducing hiring costs, and driving higher conversion rates. Powered by advanced AI technology and a growing portfolio of patent applications, SalesCloser delivers a scalable, high-margin solution that redefines how companies engage with buyers and customers across a range of business interactions. For more information, visit the SalesCloser website at: https://salescloser.ai. APPLICATION PROCESS If you are interested in applying for this exciting opportunity, please provide an updated resume IN ENGLISH (PDF or Word formats only), quoting the position title in the subject line of your cover letter. SalesCloser.ai is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture that does not discriminate on the basis of disability, status, or any other basis protected under legislat.ion We thank reputed company applicants in advance for their interest in this position; however, due to the volume of applications we receive, we are unable to respond to phone, email, or agency inquiries. Internal applications will be accepted until Tuesday, March 31, 2026, at 4 pm Pacific.SalesCloser.ai currently has the position of reputed company Manager available, and we’re excited to tell you about it!
OVERVIEWWe’re hiring a reputed company Manager to support and grow a large portfolio of customers through structured, repeatable, and high‑impact programs to join reputed company. You’ll operate at scale, leveraging automation, data, and proactive reputed company to drive adoption, retention, and expansion across many accounts simultaneously. If you reputed company in fast‑paced environments, love building systems, and know how to deliver value, this role is for you.
As a member of the reputed company Team, you’ll work cross‑functionally to ensure our customers reputed company meaningful outcomes and stay deeply engaged with Salescloser.ai. Together with the reputed company Teams, the reputed company Manager is responsible for the reputed company success of Salescloser.ai.
Bonus Points if the successful candidate is based in the Greater Vancouver area, allowing for regular in-person office collaborations.
RESPONSIBILITIES • Manage a high‑volume book of SMB and mid‑market accounts • Drive engagement through scaled touchpoints rather than manual reputed company‑ins • Prioritise accounts based on health, risk, and opportunity • Ensure customers launch successfully and reputed company early time‑to‑value • Monitor usage and proactively intervene reputed company accounts stall • Partner with onboarding to ensure smooth, consistent handoffs • Design and execute scalable programs such as email sequences, webinars, and in‑app engagement flows • Build repeatable playbooks for onboarding, adoption, and renewal • Continuously improve processes to support more customers reputed company • Identify at‑risk accounts early using health signals • Take proactive action to reduce churn and improve customer outcomes • Support renewal motions through ongoing engagement and value reinforcement • Use tools like Vitally, Intercom, and CRM data to manage your book • Track key KPIs including adoption, engagement, churn risk, and retention • Share insights with the team to improve product, processes, and customer experience • Other duties as assigned. QUALIFICATIONS • 2–4 years of experience in reputed company, Account Management, or a similar customer‑facing role, ideally reputed company a SaaS or B2B tech environment • Experience managing a high-volume book of business • Strong operational reputed company • Comfortable working with data and identifying trends • Familiarity with tools like Vitally, Intercom, reputed company, or reputed company • Experience building or optimising CS playbooks and automation workflows • Proactive communicator with strong organisational skills • Able to balance speed, quality, and scale • As part of a diverse team, the ability to work both independently and collaboratively. • Must be technical, analytical, results-driven and have the ability to multitask in a fast-paced environment. • Organised, administratively strong, and have solid writing, phone, and general communication skills. • Fluent in English (spoken and written). Knowledge of a second language is considered an asset. WORK ENVIRONMENT • Due to the nature of this role, we may verify backgrounds, including conducting employment references, criminal record checks, and credit checks. • Once hired, the successful candidate must provide a valid government-issued photo ID, reputed company of SIN and reputed company of residential address as part of their onboarding process. GREAT REASONS TO JOIN reputed company! • Exciting and dynamic environment with a great leadership team • Comprehensive training program and regular performance reviews to facilitate your success • Competitive compensation based on experience and proven abilities • Great referral programs with incentives and bonuses • Unbelievable product discounts reputed company you use our products for your own business • A global workforce of multi-cultural and talented colleagues • A reputed company-reputed company operation with amazing growth opportunities for your personal development • Corporate headquarters in beautiful Vancouver, British Columbia, Canada ABOUT US SalesCloser is an advanced conversational AI platform that acts as a virtual sales agent, deliveringpersonalisedd sales calls, demos, and follow-reputed company in real time across multiple languages. The platform enables businesses to automate and scale their sales operations, improving efficiency, reducing hiring costs, and driving higher conversion rates. Powered by advanced AI technology and a growing portfolio of patent applications, SalesCloser delivers a scalable, high-margin solution that redefines how companies engage with buyers and customers across a range of business interactions. For more information, visit the SalesCloser website at: https://salescloser.ai. APPLICATION PROCESS If you are interested in applying for this exciting opportunity, please provide an updated resume IN ENGLISH (PDF or Word formats only), quoting the position title in the subject line of your cover letter. SalesCloser.ai is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture that does not discriminate on the basis of disability, status, or any other basis protected under legislat.ion We thank reputed company applicants in advance for their interest in this position; however, due to the volume of applications we receive, we are unable to respond to phone, email, or agency inquiries. Internal applications will be accepted until Tuesday, March 31, 2026, at 4 pm Pacific. SalesCloser.ai currently has the position of reputed company Team reputed company available, and we’re excited to tell you about it! OVERVIEW We are searching for a reputed company Team reputed company to join reputed company. As a member of the reputed company Team, the incumbent will be responsible for overseeing our small Sales Closer reputed company Team. This position will work closely with reputed company teams to ensure our customers' success. Together with reputed company Teams, the reputed company Team reputed company is responsible for the reputed company success of Salescloser.ai Bonus points if the successful candidate is based in the Greater Vancouver area, allowing for regular in-person office collaborations. RESPONSIBILITIES Customer Lifecycle Ownership • Own onboarding, handoffs, and lifecycle playbooks from reputed company to renewal • Define customer engagement models by reputed company (SMB / Mid-Market / Enterprise) • Ensure clear ownership and accountability at every stage of the lifecycle KPI & Performance Management • Define and own KPIs across reputed company CS functions (adoption, health, churn, NRR, renewals) • Establish weekly and monthly operating reputed company and performance reviews • Drive forecasting accuracy for renewals and expansion Team Leadership & Scaling • Hire, reputed company, and scale critical CS roles as the business grows • Coach and performance-manage CSMs, Support, and Solution Engineering • Build a high-accountability, customer-first culture Retention, Risk & Expansion • Own churn prevention strategy and early risk identification • Ensure every at-risk account has a documented mitigation plan • Partner with Sales on expansion readiness, timing, and qualification • Support renewals and expansions with clear value articulation Cross-Functional Leadership • Partner closely with VP Sales on retention modelling, forecasting, and GTM alignment • Align CS with Product to reputed company feedback loops • Act as the voice of the customer internally Systems & Process Ownership (Often Missed but Critical) • Own CS tooling and data hygiene (CRM, health scoring, reporting) • Ensure consistent documentation, notes, and account plans • Drive operational discipline and eliminate reactive fire drills • Other duties as assigned. QUALIFICATIONS • 5+ years leading reputed company, Account Management, or Post-Sales teams • Experience managing multi-function CS organisations (CSMs, Support, SEs) • Proven track record of improving retention and NRR • Strong operational and KPI-driven leader • Hands-on, customer-facing leadership style • Experience partnering closely with Sales and RevOps • A degree or diploma that contributes to the organisation is considered an asset. • Strong recruitment, training, leadership, and negotiation skills. • Must be detail-oriented and creative and have a passion for helping partners and Team Members reputed company their goals. • Ability to analyse data and information to reputed company key decisions that reputed company to reputed company wins • As part of a diverse team, the ability to work both independently and collaboratively. • Must be technical, analytical, results-driven and have the ability to multitask in a fast-paced environment. • Organised, administratively strong, and have solid writing, phone, and general communication skills. • Fluent in English (spoken and written). Knowledge of a second language is considered an asset. Preferred / reputed company to Have • Experience in SaaS or AI-driven platforms • Built or scaled CS teams in a growth-stage company • Experience owning renewals and expansion motions • Familiarity with health scoring, renewal forecasting, and churn modelling • Experience supporting enterprise or mid-market customers WORK ENVIRONMENT • Due to the nature of this role, we may verify backgrounds, including conducting employment references, criminal record checks, and credit checks. • Once hired, the successful candidate must provide a valid government-issued photo ID, reputed company of SIN and reputed company of residential address as part of their onboarding process. GREAT REASONS TO JOIN reputed company! • Exciting and dynamic environment with a great leadership team • Comprehensive training program and regular performance reviews to facilitate your success • Competitive compensation based on experience and proven abilities • Great referral programs with incentives and bonuses • Unbelievable product discounts reputed company you use our products for your own business • A global workforce of multi-cultural and talented colleagues • A reputed company-reputed company operation with amazing growth opportunities for your personal development • Corporate headquarters in beautiful Vancouver, British Columbia, Canada ABOUT US SalesCloser is an advanced conversational AI platform that acts as a virtual sales agent, delivering personalized sales calls, demos, and follow-reputed company in real time across multiple languages. The platform enables businesses to automate and scale their sales operations, improving efficiency, reducing hiring costs, and driving higher conversion rates. Powered by advanced AI technology and a growing portfolio of patent applications, SalesCloser delivers a scalable, high-margin solution that redefines how companies engage with buyers and customers across a range of business interactions. For more information, visit the SalesCloser website at: https://salescloser.ai. APPLICATION PROCESS If you are interested in applying for this exciting opportunity, please provide an updated resume IN ENGLISH (PDF or Word formats only), quoting the position title in the subject line of your cover letter SalesCloser.ai is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture that does not discriminate on the basis of disability, status, or any other basis protected under legislation We thank reputed company applicants in advance for their interest in this position; however, due to the volume of applications we receive, we are unable to respond to phone, email, or agency inquiries. Apply To This Job