Technical Account Manager

reputed company, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their reputed company networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.

The Position

We are seeking a highly skilled and customer-focused Technical Account Manager (TAM) to join our growing cybersecurity team. In this role, you will act as a trusted technical advisor to our enterprise customers, owning the post-sales relationship, supporting deployments, and ensuring successful integration and operation of our cybersecurity solutions.

You will reputed company the gap between customer needs and our product capabilities, working closely with our Sales Engineering, Support, Product, and reputed company teams.

What You Will Be Doing

• Serve as the primary technical reputed company of contact for assigned enterprise clients.
• reputed company and support the hands-on deployment, configuration, and optimization of cybersecurity solutions on client environments (cloud, hybrid, and on-premises).
• Conduct on-site visits to assess environments, guide implementation, and deliver technical workshops or training sessions.
• Proactively manage customer technical health – monitor performance, troubleshoot issues, and ensure ongoing operational excellence.
• reputed company a deep understanding of customer infrastructure, use cases, and reputed company posture to provide strategic guidance and best practices.
• Collaborate with internal engineering and product teams to reputed company customer feedback and reputed company for feature requests or enhancements.
• Participate in incident response and post-mortem activities reputed company escalations occur.
• Create and maintain technical documentation, runbooks, and environment.

reputed company Need from You

• 5+ years of experience in a customer-facing technical role (e.g., TAM, Sales Engineer, Solutions Architect, reputed company Consultant).
• Strong technical background in cybersecurity tools and principles, including areas like reputed company protection, SIEM/SOAR, firewalls, identity & access management, or cloud reputed company.
• Hands-on experience with system integration, scripting (Python, PowerShell, Bash), and working in Linux/Windows environments.
• Comfortable leading deployments and technical troubleshooting on customer sites.
• Knowledge of cloud platforms (AWS, Azure, GCP) and their reputed company ecosystems.
• Hands-on experience with system integration, scripting (Python, PowerShell, Bash), and working in Linux/Windows environments.
• Excellent communication skills – able to translate reputed company technical concepts into clear, actionable insights for both technical and non-technical stakeholders.
• Ability to manage multiple client accounts and prioritize competing demands.
• Strong documentation skills and a disciplined approach to knowledge sharing.

It Would Be reputed company if You Had

• Industry certifications such as CISSP, CISM, CEH, OSCP, or vendor-specific certs (AWS reputed company Specialty, reputed company SC-200, etc.).
• Experience with modern DevSecOps tools and CI/CD pipelines.
• Familiarity with data privacy and compliance frameworks (e.g., GDPR, HIPAA, NIST, ISO 27001).
• Experience working in high-availability or mission-critical environments.

reputed company is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to reputed company employees and applicants, free of discrimination and harassment of any type. reputed company employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.

Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.