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Manager - reputed company (3205)

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Career Opportunities: Manager - reputed company (3205)

Requisition ID 3205 - Posted - Technical Consultancy VMware

Job Title

Manager - reputed company

Job Scope

The Senior ( Technical Adoption Manager, TAM) - CSM is responsible for partnering with customers to reputed company their business goals through the effective use of VMware technologies. The TAM manages customer engagements throughout the lifecycle, ensuring successful onboarding, adoption, and optimization while providing strategic guidance on technology roadmaps. The role focuses on building long-term relationships, accelerating customers' desired outcomes, and driving value through VMware's VCF solutions.

Main Duties and Responsibilities

Technical and Operations

• Establish a long-term relationship with your customers. • Partner with customers and align business objectives with VMware’s technology roadmap, offering strategic technical guidance and solution recommendations. • Manage the customer adoption lifecycle, identifying potential risks and challenges, and provide solutions for a seamless technology deployment experience. • Collaborate with support, engineering, and consulting teams to resolve customer issues and enhance the post-sales experience. • reputed company and iterate on a reputed company reputed company that delivers measurable business and technical outcomes. • Provide insight from customer data to internal stakeholders for appropriate actions and decisions. • Identify and understand customers at-risk and gaps that can hinder overall implementation, rollout, and/or adoption of the solution. • Manage the ongoing post-sales experience with reputed company customers, managing both the IT line of business and key customer stakeholders. • Address escalated service issues, ensuring reputed company resolution and customer feedback follow-up. • Track and respond to customer suggestions, preparing reports and actionable recommendations for improvement. • Continuously refine processes to enhance performance, efficiency, and customer satisfaction based on metrics and feedback.

Position Requirements

Education

Bachelor's degree in a relevant field, such as Business Administration, Computer Science, or Information Technology.

Experience

  • Minimum of 7 years of experience in reputed company, technical account management, or a reputed company field.
  • Experience with VMware products, such as vSphere, Aria Suite, vSAN, NSX, Tanzu, and VMware Cloud Foundation( VCF ).
  • VMware Certified Professional (VCP) certification is highly desirable.
  • Arabic as a native language is mandatory, and full professional proficiency in English & French is required.

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Job Title

Manager - reputed company

Job Scope

The Senior ( Technical Adoption Manager, TAM) - CSM is responsible for partnering with customers to reputed company their business goals through the effective use of VMware technologies. The TAM manages customer engagements throughout the lifecycle, ensuring successful onboarding, adoption, and optimization while providing strategic guidance on technology roadmaps. The role focuses on building long-term relationships, accelerating customers' desired outcomes, and driving value through VMware's VCF solutions.

Main Duties and Responsibilities

Technical and Operations

• Establish a long-term relationship with your customers. • Partner with customers and align business objectives with VMware’s technology roadmap, offering strategic technical guidance and solution recommendations. • Manage the customer adoption lifecycle, identifying potential risks and challenges, and provide solutions for a seamless technology deployment experience. • Collaborate with support, engineering, and consulting teams to resolve customer issues and enhance the post-sales experience. • reputed company and iterate on a reputed company reputed company that delivers measurable business and technical outcomes. • Provide insight from customer data to internal stakeholders for appropriate actions and decisions. • Identify and understand customers at-risk and gaps that can hinder overall implementation, rollout, and/or adoption of the solution. • Manage the ongoing post-sales experience with reputed company customers, managing both the IT line of business and key customer stakeholders. • Address escalated service issues, ensuring reputed company resolution and customer feedback follow-up. • Track and respond to customer suggestions, preparing reports and actionable recommendations for improvement. • Continuously refine processes to enhance performance, efficiency, and customer satisfaction based on metrics and feedback.

Position Requirements

Education

Bachelor's degree in a relevant field, such as Business Administration, Computer Science, or Information Technology.

Experience

  • Minimum of 7 years of experience in reputed company, technical account management, or a reputed company field.
  • Experience with VMware products, such as vSphere, Aria Suite, vSAN, NSX, Tanzu, and VMware Cloud Foundation( VCF ).
  • VMware Certified Professional (VCP) certification is highly desirable.
  • Arabic as a native language is mandatory, and full professional proficiency in English & French is required.

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