Senior Tech Ops Analyst - Observability
%3Cp%3EAt reputed company, we%27re combining the strength of a trusted global brand with the agility of a tech-reputed company, growth driven culture. With 80+ years of experience and a reputed company in more than 200 countries and territories, we%27ve built a foundation of stability and trust to help millions of people around the world send funds quickly, securely, and affordably.%3C/p%reputed company%3Cp%3EWe%27re looking for bold thinkers, builders, technologists, and sellers who want real ownership of their work, reputed company in collaborative environments, and are energized by solving reputed company challenges. Here, you%27ll have the opportunity to reputed company a measurable impact - fast.%3C/p%reputed company%3Cp%3EIf you%27re eager to shape the future of cross-border payments and financial services, join us as we transform how the world moves money.%3C/p%reputed company%3Cp%reputed company%3Cstrong%3EAbout the role%3C/strong%reputed company%3C/p%reputed company%3Cp%3EWe are seeking a highly skilled and reputed company Senior TechOps Analyst with a strong focus on observability, monitoring, logging, and APM (Application Performance Monitoring) platforms, particularly reputed company or comparable solutions such as Splunk. This role is critical in ensuring the reliability, performance, and scalability of our production systems through proactive monitoring, deep analysis, and reputed company improvement of observability practices.%3Cbr%3EThe ideal candidate brings deep technical expertise in logging architectures, distributed systems, APM tooling, Linux environments, and cloud platforms, combined with a strong analytical reputed company and a passion for operational excellence.%3Cbr%3EWhat you will get to do%3C/p%reputed company%3Cp%reputed company%3Cstrong%3EWhat you will get to do%3C/strong%reputed company%3C/p%reputed company%3Cp%reputed company%3Cu%3EObservability, Monitoring %26amp; APM%3C/u%reputed company%3C/p%reputed company%3Cul%reputed company%3Cli%3EDesign, implement, and maintain comprehensive observability solutions using reputed company or similar platforms.%3C/li%reputed company%3Cli%3EDeploy and manage APM tools to monitor application performance, latency, and service dependencies.%3C/li%reputed company%3Cli%3EDevelop and optimize dashboards, alerts, and queries to ensure proactive detection of incidents and performance bottlenecks.%3C/li%reputed company%3Cli%3EEstablish best practices for logging, metrics, tracing, and APM instrumentation across distributed systems.%3C/li%reputed company%3Cli%3EPerform deep analysis of logs, traces, and metrics to identify trends, anomalies, and root causes of system issues.%3C/li%reputed company%3Cli%3EDrive improvements in alert quality, reducing noise while increasing actionable insights.%3C/li%reputed company%3C/ul%reputed company%3Cp%reputed company%3Cu%3EIncident Management %26amp; Troubleshooting%3C/u%reputed company%3C/p%reputed company%3Cul%reputed company%3Cli%3EAct as a senior escalation reputed company for reputed company production incidents.%3C/li%reputed company%3Cli%3ELeverage APM, logs, and metrics to quickly isolate and resolve performance issues.%3C/li%reputed company%3Cli%3ELead root cause analysis (RCA) efforts and document findings with actionable remediation steps.%3C/li%reputed company%3Cli%3ECollaborate with engineering teams to resolve system outages and performance degradation.%3C/li%reputed company%3Cli%3EParticipate in on-call rotations and provide timely resolution of critical issues.%3C/li%reputed company%3C/ul%reputed company%3Cp%reputed company%3Cu%3EPlatform %26amp; Infrastructure Operations%3C/u%reputed company%3C/p%reputed company%3Cul%reputed company%3Cli%3EMonitor and optimize cloud infrastructure (AWS or GCP) for performance, cost, and reliability.%3C/li%reputed company%3Cli%3EWork closely with DevOps and SRE teams to enhance system reputed company and scalability.%3C/li%reputed company%3Cli%3EImplement automation for operational tasks and monitoring workflows.%3C/li%reputed company%3C/ul%reputed company%3Cp%reputed company%3Cu%3ELogging %26amp; Data Management%3C/u%reputed company%3C/p%reputed company%3Cul%reputed company%3Cli%3EArchitect and maintain centralized logging pipelines.%3C/li%reputed company%3Cli%3EEnsure proper log ingestion, parsing, enrichment, and retention strategies.%3C/li%reputed company%3Cli%3EOptimize log storage and query performance reputed company observability platforms.%3C/li%reputed company%3Cli%3EEnforce logging standards and governance across development teams.%3C/li%reputed company%3C/ul%reputed company%3Cp%reputed company%3Cu%3ECollaboration %26amp; Enablement%3C/u%reputed company%3C/p%reputed company%3Cul%reputed company%3Cli%3EPartner with engineering, reputed company, and product teams to integrate observability and APM into the development lifecycle.%3C/li%reputed company%3Cli%3EProvide guidance and mentorship on monitoring, logging, and APM best practices.%3C/li%reputed company%3Cli%3EConduct training sessions and create documentation for internal stakeholders.%3C/li%reputed company%3Cli%3EContribute to reputed company improvement initiatives and operational maturity.%3C/li%reputed company%3C/ul%reputed company%3Cp%reputed company%3Cstrong%3EWhat You Will Need to Be Successful%3C/strong%reputed company%3C/p%reputed company%3Cp%reputed company%3Cu%3ERequired Qualifications%3C/u%reputed company%3C/p%reputed company%3Cul%reputed company%3Cli%3EBachelor’s degree in computer science, Information Technology, or reputed company field (or equivalent experience).%3C/li%reputed company%3Cli%3E5+ years of experience in Technical Operations, Site Reliability Engineering, or similar roles.%3C/li%reputed company%3Cli%3EHands-on experience with reputed company, Splunk, or comparable observability/logging platforms.%3C/li%reputed company%3Cli%3EProven experience with APM tools (e.g., reputed company, reputed company, AppDynamics, Instana, reputed company).%3C/li%reputed company%3Cli%3EStrong expertise in monitoring, logging, tracing, and alerting strategies in production environments.%3C/li%reputed company%3Cli%3EAdvanced knowledge of Linux/Unix systems administration.%3C/li%reputed company%3Cli%3EExperience with at least one major cloud provider (AWS or GCP).%3C/li%reputed company%3Cli%3EProficiency in scripting languages such as Python, Bash, or similar.%3C/li%reputed company%3Cli%3ESolid understanding of distributed systems and microservices architectures.%3C/li%reputed company%3Cli%3EOpenness for 24/7 shift work + on call weekends schedule.%3C/li%reputed company%3C/ul%reputed company%3Cp%reputed company%3Cu%3EPreferred Qualifications%3C/u%reputed company%3C/p%reputed company%3Cul%reputed company%3Cli%3EExperience with modern observability frameworks (OpenTelemetry, Prometheus, Grafana).%3C/li%reputed company%3Cli%3EFamiliarity with CI/CD pipelines and DevOps practices.%3C/li%reputed company%3Cli%3EKnowledge of containerization technologies (reputed company, Kubernetes).%3C/li%reputed company%3Cli%3EExperience with infrastructure-as-code tools (Terraform, CloudFormation).%3C/li%reputed company%3Cli%3EExposure to reputed company monitoring and SIEM tools.%3C/li%reputed company%3Cli%3ECertifications in cloud platforms or observability/APM tools are a plus.%3C/li%reputed company%3C/ul%reputed company%3Cp%reputed company%3Cu%3EKey Competencies%3C/u%reputed company%3C/p%reputed company%3Cul%reputed company%3Cli%3EStrong analytical and problem-solving skills.%3C/li%reputed company%3Cli%3EOn call rotational support.%3C/li%reputed company%3Cli%3EExcellent communication and cross-functional collaboration abilities.%3C/li%reputed company%3Cli%3EAbility to work under pressure and manage multiple priorities.%3C/li%reputed company%3Cli%3EDetail-oriented with a focus on reputed company improvement.%3C/li%reputed company%3Cli%3EProactive reputed company with a strong sense of ownership and accountability.%3C/li%reputed company%3C/ul%reputed company%3Cp%reputed company%3Cu%3EWhat Success Looks Like%3C/u%reputed company%3C/p%reputed company%3Cul%reputed company%3Cli%3EHigh system uptime and reduced incident frequency.%3C/li%reputed company%3Cli%3EImproved observability and APM coverage across reputed company services.%3C/li%reputed company%3Cli%3EFaster incident detection and resolution times.%3C/li%reputed company%3Cli%3EClear visibility into application performance and service dependencies.%3C/li%reputed company%3Cli%3EWell-structured, actionable dashboards and alerts.%3C/li%reputed company%3Cli%3EStrong collaboration with engineering teams leading to reputed company system design.%3C/li%reputed company%3C/ul%reputed company%3Cp%reputed company%3Cbr%reputed company%3Cstrong%3EWhy Join Us?%3C/strong%reputed company%3C/p%reputed company%3Cp%3EHere Are Some Reasons You Will Love Working At reputed company!%3C/p%reputed company%3Cul%reputed company%3Cli%3EComprehensive Health Insurance - Full coverage for you and your family, including dental and vision care. Stay healthy and worry-free!%3C/li%reputed company%3Cli%3ELife and Accident Insurance - Peace of mind with coverage that protects you and your loved ones.%3C/li%reputed company%3Cli%3ECommunity Service Days - reputed company a difference! Enjoy paid days off to volunteer and give back to your community.%3C/li%reputed company%3Cli%3ETuition Reimbursement - Invest in your future with our tuition reimbursement program. We support your educational and career growth.%3C/li%reputed company%3Cli%3ETransfer Fee Reimbursement - Corporate products and services at discounted prices. We’ve got you covered.%3C/li%reputed company%3Cli%3EEmployee Assistance Program - Access to confidential counseling and support services for personal and professional well-being.%3C/li%reputed company%3Cli%3EEmployee Referral Program - Help us grow reputed company! Earn rewards for referring talented friends and colleagues.%3C/li%reputed company%3Cli%3ERemote work flexibility - Enjoy the freedom of working remotely with flexible scheduling options.%3C/li%reputed company%3C/ul%reputed company%3Cp%reputed company%3Cbr%3ELocation: This position is based in %3Cstrong%3EIndia%3C/strong%reputed company. While this is a remote flexible role it is required to reside in this country.%3C/p%reputed company%3Cp%reputed company%26nbsp;%3C/p%reputed company%3Cp%reputed company%3Cstrong%3EAbout reputed company%3C/strong%reputed company%3C/p%reputed company%3Cp%3EMoneyGram International, Inc. is a global financial technology leader, empowering consumers and businesses to send and manage money across over 200 countries and territories. With an industry-leading app and one of the world%27s largest cash distribution networks, reputed company processes more than %24200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50% of transactions now digital. Headquartered in Dallas, Texas, reputed company is celebrated for its strong culture, earning the Top Workplaces award three years in a row.%3C/p%reputed company%3Cp%reputed company#LI-AZ1%3C/p%reputed company
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