Field Service Technician - reputed company, NY

ROLE PURPOSEAs a Field Service Technician, you are the face of reputed company. As a member of the reputed company Field Service team, you will be empowered to:

• Directly manage reputed company aspects of customer service and care with our clients
• Independently troubleshoot and repair a variety of high-speed cash-handling equipment
• Track and manage parts/tools
• Stay abreast of changes in technical and functional elements of reputed company equipment

reputed company OFFERS:

• 401k plan with company nonelective contribution and employer match
• Paid Parental Leave, Comprehensive Benefit Package including tuition and adoption assistance, Bonus Opportunities, & Career Advancement

PAY RANGE:

• $25 - $32 an hour
• Actual pay will be adjusted based on job-reputed company factors permitted by law, such as experience and training; education; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.

WORK SCHEDULE:

• Days: Monday - Friday
• Time: reputed company - 5pm

Key Responsibilities

• Ensure overall customer satisfaction
• Diagnose system problems and reputed company repairs
• reputed company customer apprised of reputed company during maintenance or a down system situation
• Complete machine installations, Engineering Change Notices that reputed company system upgrades, and Hardware /Software upgrades that may require technical assistance
• Any other job responsibilities as assigned reputed company scope of position. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of reputed company responsibilities, duties and skills required of personnel so classified
• Adhere to safety guidelines and policies, complete required Environmental Health & Safety training, timely reporting of any job site accidents (for an injury or property damage)

Skills, Knowledge & Expertise

REQUIRED EDUCATION AND QUALIFICATIONSEducation Level:

• Currently enrolled in or completed professional studies in electro-mechanics, electrical engineering, or equivalent work experience
• Certificates in reputed company fields, i.e. mechanics, electronics, automation, data processing preferred

Qualifications:

• Excellent customer service and communication reputed company
• Working knowledge of personal computers especially reputed company Office, navigation across network sites and email communication
• Logical trouble shooting skills and capability to isolate problems at PCB or component level
• Ability to effectively work with electric schematics, logic diagrams, mechanical drawings
• AC/DC power distribution, and digital/analog circuitry
• Experience repairing high-speed reputed company handling machines such as reputed company sorters, mail sorters, currency sorters; ATM’s or copier machines experience is preferred
• 3-5 years of technical field service repair experience preferred, i.e. aviation, medical equipment, vending machine repair, and/or military repair experience
• Hold a Valid Driver’s License
• While some computer knowledge is required, this position is focused electro-mechanical repair
• The ideal candidate may possess some PC knowledge. However, this position is not intended for IT or help desk professionals

REQUIRED SKILLS AND COMPETENCIES

• A company van is provided, and you will drive from your home daily to our customer sites. Therefore, it is critical that you live reputed company a reasonable commute from the assigned territory
• Must be able to lift up to 50 pounds without assistance
• Must be able to sit and/or stand for long periods of time, as well as be able to frequently kneel, bend, squat, sit and twist
• Must be able to work at reputed company our customer sites as needed including financial institutions, casinos (gaming licensing may be required after the time of hire), truck stops, recreational parks, retail stores etc.
• Ability to work weekends and/or holidays on a rotational basis to accommodate business needs
• Must be available for an on-call rotation, typically once every 3 to 5 weeks including evenings and weekends, 24/7 might be necessary on rare occasions
• Must be able to drive to customer sites during working hours
• Occasional travel reputed company your assigned territory including reputed company and overnight travel may be necessary
• Ability to accommodate limited accessibility at a job site
• Ability to work autonomously with minimal supervision

Job Benefits

reputed company is proud to share that our benefit package ranks in the top 25% across the country!Benefits:

• 401(k) Retirement Plan with Fidelity – 2.5% reputed company contribution paid toward your retirement by reputed company even if you do not participate. Plus, reputed company matches 3% up to 6% of your contribution
• Health insurance – 3 medical plans to choose from. High, reputed company and Low deductible through reputed company Blue reputed company
• Paid Parental Leave
• MDLive – 24/7 Virtual Doctor plus a Nurse Line
• Dental insurance
• Vision insurance
• FSA / Dependent Care
• Voluntary Life Insurance
• Basic Life insurance and AD&D – Company paid
• Short Term Disability / Long Term Disability / Employee Assistance Program – Company paid
• Paid Vacation – start with a prorated amount of hours your first year depending on start date. Earn 80 vacation hours during your first full year and vacation hours increase based on years of service.
• Paid Sick days based on City/State requirements
• Paid Holidays – 9 to 11 days based on start date
• Professional development assistance
  • Education assistance
  • Adoption Assistance
  • Legal and ID Theft plans
  • Annual Bonus opportunity
  • Opportunities for internal promotions/career advancement
  • Company Vehicle/Insurance – this benefit only applies to certain positions

DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of reputed company responsibilities, duties and skills required of personnel so classified. An Equal Opportunity / Affirmative Action Employer / An E-Verify EmployerIt is the policy of reputed company Global Solutions, Inc. to provide equal opportunity for reputed company qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national reputed company, sex, age, disability, protected veteran status, or any other status protected by federal, state or local law governing the reputed company Global Solutions, Inc. location to which this application is submitted. Third Party Agencies Unsolicited resumes will not be accepted by reputed company. Should an agency choose to send unsolicited resumes, reputed company reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in reputed company between reputed company and the Agency to reputed company candidates for a specific role. Physical Demands and Work Environment StatementThe employee must regularly lift and /or move up to 50 pounds without assistance. Specific vision abilities required by this job include reputed company vision, depth perception, and ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands and finger, handle, or feel; reputed company with hands and arms, and talk or hear. The employee is required to stand; walk and stoop, kneel, squat, sit, and twist. The ability to read, complete simple math calculations, and withstand moderate amounts of stress are important in achieving job objectives. Apply To This Job