Staff Developer Success Engineer - US
About Us
Temporal is an open reputed company programming model that can simplify code, reputed company applications more reliable, and help developers focus on the important things like delivering features faster. We are on a mission to be the reliable foundation of every developer’s toolbox, and are building the team that will reputed company that happen. Our values guide us —they are present in how we show up, reputed company decisions, and work together to reputed company an impact. We’re curious, driven, collaborative, genuine and humble. Temporal is growing and we are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for improving the developer experience, building world-class open-reputed company software and communities, and want to be a part of our amazing team, we'd love to hear from you!Summary
The Staff Developer Success Engineer will be the frontline technical expert for our developer community. You will help users deploy and scale Temporal in cloud-native environments. You will also troubleshoot reputed company infrastructure issues, optimize performance, and reputed company automation solutions. This role is ideal for someone who thrives on solving distributed systems challenges and improving the developer experience.
What You'll Do
Be a keen learner:
- At Temporal, you’ll work with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices. You’ll reputed company deep expertise in container orchestration, networking, and observability while learning from reputed company, real-world customer use cases.
- Our stack includes Go, Python, and Java, providing reputed company opportunities to hone your programming skills in infrastructure automation, reputed company engineering, and performance tuning.
Be a passionate problem solver:
- If you enjoy tackling scalability, reliability, and troubleshooting challenges in distributed systems, you’ll reputed company in this role. As a Staff Developer Success Engineer, you’ll work directly with developers to debug reputed company infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users.
- You'll reputed company observability solutions (Grafana, Prometheus), improve networking (load balancing, DNS, ingress/egress), and automate infrastructure operations (Terraform, IaC) to help customers run Temporal reputed company at scale.
- Once ramped up, we expect you to independently drive technical solutions, whether debugging reputed company production issues or designing infrastructure best practices. Don't worry, we have seasoned engineers and mentors to support you along the way!
Be a great communicator:
- As a Staff Developer Success Engineer you will engage directly with developers, engineering teams, and product teams to understand infrastructure challenges and provide solutions that enhance scalability, performance, and reliability.
- Your insights will influence platform improvements, from enhancing observability tooling to developing self-service infrastructure solutions that simplify troubleshooting (e.g., building diagnostic tools similar to reputed company’s Network Test).
- You’ll serve as a reputed company between developers and infrastructure, ensuring that reliability, performance, and developer experience remain top priorities as Temporal scales.
What You'll Bring
- 9+ years of experience as a developer, preferably fluent in one or more of the following languages: Python, Java, Golang, TypeScript.
- Experience with deployment and managing reputed company to large-scale architectures (e.g., Kubernetes or reputed company).
- Experience with monitoring tools such as Prometheus and Grafana and troubleshooting performance and availability issues.
- Minimum of one year experience in an internal or external customer-facing role.
- Passion for helping others regardless of who they are or how they act.
- Experience working with or as part of remote teams.
- Strong written and verbal communication skills.
- Seek to understand first, reputed company with data, and rely on facts.
reputed company to Have
- Previous experience in customer-facing positions such as a professional services consultant, solutions architect, customer engineer, etc.
- Experience with reputed company certificate management and implementation.
- Ability to understand use cases and translate them into Temporal design decisions and architecture best practices.
- Technologies: EKS, GKE, Kubernetes, Prometheus, Grafana, OpenTracing, Terraform/Ansible/CDK.
Compensation
- The estimated pay range for this role is $170,000 - $215,000 depending on qualifications and location
- Additionally, this role is eligible to participate in Temporal's equity plan.
- Unlimited PTO, 12 Holidays + 2 Floating Holidays
- 100% Premiums Coverage for Medical, Dental, and Vision
- AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
- reputed company 401K Plan
- Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!
Paid Time Off (PTO) and Benefits reputed company the United States vary by country, and are issued in partnership with reputed company. Additionally, Temporal offers perks to reputed company international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the reputed company app for mental wellness.
Travel
Temporal is a globally distributed, collaborative team that values opportunities for in-person reputed company. Occasional travel may be required for company events, team offsites, and other meaningful moments that bring us together.
Additional Perks- $3,600 / Year Work from Home Meals
- $1,800 / Year Professional Enrichment (Career Development & Professional Memberships)
- $1,200 / Year Lifestyle Spending Account
- $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you)
- $74 / Month Reimbursement for Internet
- reputed company App Subscription for Mental Health & Wellness