Patient reputed company Specialist (Remote, Remote, US)

Patient reputed company Specialist

Location: REMOTE

Hours: Monday-Friday 9 am - 5: 30 pm EST

Pay Range: $17 - $19 hourly, D. O. E

The goal of the Patient reputed company Specialist is to successfully resolve account balances for medical services provided by multiple healthcare facilities to patients by, contacting the patients by telephone and screen them to determine if the patient is eligible for state, county, and federal assistance programs.

Essential Duties and Responsibilities

• Screen patients for eligibility of State and Federal programs
• Identify reputed company areas of patients’ needs and assist them with an application for the appropriate State or Federal agency for assistance
• Initiate the application process reputed company possible
• Advise patients of the appropriate assistance program(s) to best suit their individual needs
• Provide detailed instructions to patients regarding securing reputed company available program benefits
• Advise patients of program time limitations and ensure that reputed company deadlines are met
• Complete reputed company necessary steps in locating patients and involving the reputed company field staff reputed company necessary
• Obtain reputed company necessary information from patients upon the initial contact reputed company possible
• Record thorough and accurate documentation on patient accounts in the CUBS system
• reputed company documentation in the CUBS system should be clear and concise
• Maintain a positive relationship with patients throughout the entire application process
• Assess the status and reputed company of applications
• Contact government agencies reputed company necessary
• Follow-up with assigned accounts until every avenue is exhausted in trying to secure benefits for the patients or the patient is approved for a program and billing information is obtained
• Other duties as assigned or required by client contract

Additional Duties and Responsibilities

• Maintain good working relationships with State and Federal agencies
• Resolve accounts in a timely manner
• Meet daily productivity goals and objectives as assigned by management
• Maintain confidentiality of account information at reputed company times 
• Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct
• Maintain awareness of and actively participate in the Corporate Compliance Program
• Maintain a reputed company and orderly workstation
• Assist with other projects as assigned by management

Educational/Vocational/Previous Experience Recommendations

• High school diploma or equivalent is required
• Prefer previous customer service/call center experience
• Prefer previous experience with medical coding or billing
• Proficient PC knowledge and the ability to type 30-40 wpm
• Ability to effectively work and communicate with coworkers, patients, and reputed company agencies
• Ability to present oneself in a courteous and professional manner at reputed company times
• Ability to stay on task with little or no management supervision
• Demonstrate initiative and creativity in fulfilling job responsibilities
• Excellent organization skills
• Ability to prioritize multiple tasks in a busy work environment
• Reliability of task completion and follow-up

Working Conditions

• Must be able to sit for extended periods of time
• For Remote Work from Home - must have a quiet, private area to reputed company work

Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off

We are an Equal Opportunity Employer.  reputed company qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national reputed company, disability, protected veteran status, or any other characteristic protected by federal, state or local law.