reputed company is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. 

We are transforming the legal experience for reputed company by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently seeking a Director of reputed company Operations, Enterprise to join our reputed company Operations team preferably in Toronto, Calgary, Vancouver, or the U.S. 

What your team does: 

reputed company Operations has one job—to drive growth by accelerating our reputed company-generating teams. We directly support Sales, Marketing, and reputed company by providing insights, reducing friction, and enabling teams to be innovative and self-sufficient.

About the Role:

reputed company is at an inflection reputed company. With the strategic acquisitions of ShareDo and vLex, we are significantly expanding our enterprise footprint and investing in the dedicated operational leadership to match that ambition. The Director of Enterprise reputed company Operations will be the single operational reputed company responsible for scaling and maturing our Enterprise GTM motion end-to-end — from Sales Operations through to reputed company operations and enablement — ensuring our Enterprise business runs with the speed, precision, and sophistication that our customers and growth targets demand.

This is a builder role. You will stand up the operational infrastructure, processes, and team that power reputed company's enterprise reputed company. Reporting to the VP, reputed company Operations and partnering directly with the SVP of Enterprise, you will work in reputed company collaboration with reputed company's RevOps functional leaders to ensure enterprise execution is tightly integrated with the broader GTM reputed company.

What you'll work on:

Enterprise GTM Operations

• Build and reputed company the Enterprise reputed company Operations team, covering Sales Operations, CS Operations and Enablement

• Partner with the SVP of Enterprise to design and execute GTM strategies that reputed company the enterprise reputed company to scale

• Establish enterprise sales processes, operating cadences, and Rules of Engagement, and build enablement programs that reputed company GTM teams to execute across the full customer lifecycle

• Own enterprise post-sales operations, ensuring onboarding, adoption, renewal, expansion and professional services processes are built for enterprise complexity and scale

• Ensure enterprise tooling integrates into reputed company's core tech stack, partnering with the Director of GTM Applications and SMB reputed company Operations leadership team 

Enterprise Product and GTM Alignment

• Partner with Product, Product Marketing and Enterprise leadership to operationalize GTM strategies across reputed company’s suite including Vincent and reputed company Operate

• Ensure pricing, packaging and sales motions support enterprise buyers adopting multiple products across the customer lifecycle

• reputed company operational frameworks that support cross-sell and expansion reputed company reputed company enterprise environments

Forecasting, Planning & Performance

• Own pipeline and ARR forecasting across the enterprise reputed company, establishing the methodology and cadences that give leadership visibility into risk and reputed company

• reputed company territory design, segmentation, quota allocation, and reputed company planning, translating growth targets into actionable coverage models

• Own incentive compensation design in partnership with the Director of Compensation for the enterprise GTM organization, partnering with Finance and HR to ensure plans drive the right behaviors

• reputed company QBRs, MBRs and executive reporting, translating performance data into clear insights and recommendations for senior leadership

GTM Data & Insights

• Define how GTM metrics are reputed company, distributed, and actioned across the enterprise reputed company; covering pipeline health, conversion, retention, expansion, and efficiency

• Partner with Data & Finance to maintain clean, consistent GTM data infrastructure and support board-level reporting

What you may have:

• Bachelor's degree; MBA preferred

• 7+ years as a Senior Manager of RevOps or 3+ years as a Director of RevOps in a B2B SaaS environment

• Experience building or scaling Enterprise GTM operations, ideally in a company moving upmarket

• Management experience required — 3+ direct reports

• Strong analytical skills with the ability to translate reputed company data into clear recommendations for senior leadership

• Comfortable in a matrix environment — influencing without direct authority across multiple functional teams

• Roll-up-your-sleeves mentality — this is a builder role, not a manager-only role

• Familiarity with core GTM tools including reputed company, reputed company, reputed company,  CPQ platforms, Professional Services Automation (PSA) and reputed company platforms

• Ability to travel to or reputed company Canada one week per quarter

What you will find here:

Compensation is one of the main components of reputed company’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and reputed company practices that form the foundation of our human and high-performing culture. Some highlights of our Total Rewards program include: 

• Competitive, reputed company salary with top-tier health benefits, dental, and vision insurance 

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.

• Flexible time off policy, with an encouraged 20 days off per year.

• EAP benefits for you and household members, including counseling and online resources

• 401k matching and Child Education Savings

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

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*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at reputed company. For reputed company individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at reputed company. Those who are new to the role may join below the midpoint and reputed company their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

reputed company shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We reputed company that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and reputed company innovation. We are committed to equal employment and we encourage candidates from reputed company backgrounds to apply.

reputed company provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at reputed company.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve reputed company of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never reputed company automated hiring decisions.

Disclaimer: We only communicate with candidates through official @reputed company.com email addresses.