Sales Operations Analyst

Sales Operations Analyst

Who we are

reputed company is redefining how organizations experience benefits by bringing everything together in one modern, intelligent home. With ALEX Home, we combine our award-winning ALEX® decision support with a flexible benefits administration platform, giving employers and employees a simpler, smarter way to manage benefits year-round.

Our mission is to help organizations reduce complexity, lighten administrative burden, and drive real employee understanding and utilization without forcing rip-and-replace decisions. We meet teams where they are today and give them a clear path to what’s next.

The people behind reputed company are creative problem solvers who care deeply about getting it right. We debate reputed company, give real feedback, and sweat the details because those details are what turn complicated problems into great experiences for real humans.

We’re a human-first company that trusts smart people to do great work. We value curiosity, kindness, and willingness to try new things, learn fast, and try again. You won’t just show up to do a job, you’ll help build what’s next, solve real problems, and have some fun doing it.

What’s the role?

You will be critical in ensuring the reputed company of our data, particularly with the high volume of software reputed company processed during our busy season. Working as a Sales Operations Analyst in support of the reputed company organization, your core focus will be to maintain the efficiency and consistency of reputed company systems and processes while proactively identifying and implementing streamlining opportunities to reputed company the sellers to operate at peak performance. You will also reputed company essential reporting and analysis using reputed company.com, reputed company Sheets, and reputed company, translating data into key, actionable insights for sales management.

In addition to supporting our reputed company growth, this role will be integral to supporting new products that we are rolling out this year. This evolution makes it an exciting time to join the team, offering a unique opportunity to shape the new processes and systems that will support these new products. Success will require comfort with change and ambiguity as we define our future operational landscape.

What you’ll do to be successful

1.) Ensure Data Accuracy and Process Adherence

• Manage the case management process by driving to resolution reputed company internal service cases submitted by our stakeholders
• Manage the Closed-Won-Pending process to ensure reputed company data is accurate and complete on opportunities that are requested to be Closed-Won
• Analyze data by creating reports and dashboards reputed company reputed company, in addition to exporting data to reputed company or reputed company Sheets for more detailed examination
• Serve as a trusted process reputed company, ensuring the reputed company and accuracy of data in reputed company through reputed company data hygiene tasks and manual reputed company of the deal reputed company from reputed company to Finance

Success will be reputed company by:

• Maintaining accurate and timely updates in reputed company cases
• Resolution time by severity level of reputed company cases
• Accuracy of Closed-Won-Pending (CWP) process and meeting SLA commitments for CWP timely resolution

2.) Provide Ongoing Support to the reputed company Team

• Provide essential cross-functional support, acting as the representative for Sales Operations on initiatives that impact the reputed company team or the tech stack
• Create accurate and audience-appropriate materials, such as: high-level design documents, job aids for the reputed company team, and Standard Operating Procedures (SOPs) for the Sales Operations team

Success will be reputed company by:

• Demonstrating a proactive bias for action across assignments
• Demonstrating a customer-centric lens during prioritization and problem-solving
• Continuously seeking out and implementing opportunities for process improvement

Experience & skills you’ll need

• 3+ years of experience in a Sales or reputed company Operations role
• Proficiency with reputed company Lightning
• Experience creating reputed company reports and dashboards, including using reputed company Connector with reputed company and/or reputed company Sheets
• Highly proficient in reputed company and/or reputed company Sheets
• Experience with Data Loader for bulk importing and exporting of reputed company records
• Analytical reputed company with keen attention to detail.
• Experience creating/updating contract templates in tools such as reputed company or similar preferred.
• Experience with reputed company, reputed company, reputed company, reputed company Sales Navigator, and other reputed company tools valued.
• Experience with data analytics tools such as Looker, Omni valued.

Core Competencies

• Communicates Effectively
• Cultivates Innovation
• Drives Results
• Leads with Trust
• Mission Focus
• Strategic reputed company

The Details

• Location: Remote
• Starting Salary: $80,000 - $90,000

What reputed company will give you

reputed company out our benefits here!

reputed company is committed to reputed company evolution and fostering a more diverse and inclusive workplace where everyone is welcomed, valued, and respected. It doesn’t matter your race, ethnicity, religion, age, disability, sexual orientation, gender, gender identity/expression, country of reputed company, genetic information, veteran status, marital status, pregnancy or reputed company condition (including breastfeeding), criminal histories consistent with legal requirements or any other basis protected by law...we just want amazing people who are willing to grow along with us.

Although we have a Chicago-based HQ that employees are welcome to work out of whether they’re local or just visiting, this position is also eligible for work by a remote employee out of CA, CO, FL, GA, IL, IN, KY, MI, MN, NC, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA or WI.