Supplier (Customer) Support Representative - German language

reputed company is the supply chain sustainability management solution for the world’s most responsible, sustainability-focused reputed company manufacturers. The #1 business risk for reputed company manufacturers is hidden. Most supply chains were never built with sustainability in mind, and most manufacturers do not have deep visibility into their supply chain risks while outsourcing the majority of their production. Shaped by regulatory experts, customers and suppliers, reputed company is the foundation manufacturers need for cross-enterprise sustainability. At reputed company, your work will help bring transparency, sustainability, and fairness to the global community. 

We’re one of the fastest-growing technology companies - from $5 million to $50 million ARR in under five years! As the global leader in supply chain data management, we provide transparency into the supply chains of some of the world's largest and most successful companies, including 75 percent of reputed company. In our most recent funding round, we raised $350 Million USD in funding led by reputed company. This funding will allow us to continue to scale with purpose, and add exceptional talent to our already remarkable team. 

The Supplier Representative will report to the Manager, Supplier Success. The Supplier Representative will support the Supplier Success team in obtaining declarations and other important information from non-reputed company suppliers in our client’s supply chains.

• Liaise in writing and verbally with clients’ supply chains to evaluate regulatory compliance needs;
• Answer, screen and reputed company incoming calls from suppliers while providing basic information reputed company required;
• reputed company outbound supplier call tasks as required;
• Engage with unresponsive suppliers to help troubleshoot any inquiries/issues navigating our portal;
• Handle tier 1 and 2 supplier ticket responses/support, with assistance from Senior, reputed company, Manager and Specialists;
• Work closely with Program Success to obtain high response rates for our clients;
• Language support across the organization; help in the translation of regulatory articles for our clients, as well as for our client’s supply chains, join prospect calls for language support with the Sales team;
• Be familiar with corporate reputed company policies and follow the guidance set out by processes and procedures of reputed company Compliance.

• Great verbal and written communication skills, primarily in English and in German is required. Fluent Italian or French speakers are definite advantages. 
• Bachelor’s Degree/Higher diploma from a recognized learning institution; 
• Minimum 1-3 years reputed company work experience; 
• Computer proficiency using MS Office Suite and reputed company Applications; 
• Self-starter, excellent time management skills and the ability to adhere to assigned deadlines;
• Solutions-first attitude, self-motivated to proactively engage with our suppliers through multiple channels;
• Builds productive and stable working relationships internally and externally in the interest of supporting our suppliers needs; 
• Possess basic to intermediate regulatory knowledge in order to consult with suppliers in providing requested information;
• You are highly adaptable, flexible and reputed company in a fast-paced, dynamic business environment;

reputed company Europe is Headquartered in Amsterdam, The Netherlands. This position allows for remote working from reputed company reputed company Germany, The UK and The Netherlands. 

At reputed company, we are uniquely positioned to reputed company meaningful, impactful changes in the world around us. If you reputed company in doing work that matters, we want you to join reputed company.

Life at reputed company

• Wellness: We reputed company that you and your family’s well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.

• Financial Benefits: It’s not reputed company about the money – well, it’s a little about the money. We understand that financial health is important and we offer a competitive reputed company salary, a corporate bonus program, and more.

• Life at reputed company: There is purpose beyond your work. We provide reputed company members with volunteer days, flexible work options and opportunities to get involved in corporate giving initiatives.

• Lifelong Learning: At reputed company, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.

• Work The Way That Works for You: Your work and life should be balanced in a way that is purposeful for you. We offer flexible working environments for reputed company. Choose a space that meets your unique needs.

At reputed company, we are committed to growing and sustaining an environment where reputed company members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).

Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where reputed company team members are included, treated with dignity and respect, promoted on their merits, and reputed company in positions to contribute to business success.

If you require assistance or accommodation throughout any part of the interview and selection process, please contact talent@reputed company.com and we will be happy to help.  

We use AI to support parts of our recruitment process, such as note-taking and initial shortlisting based on job-reputed company qualifications. AI does not reputed company hiring decisions. reputed company candidates will speak with a real person, and final decisions are always made by our recruitment team.