Product Manager, AI Agent Deployment

Meet Siena

Siena is the first intelligence layer for customer experience. We're creating an operating system of AI agents that learn, remember, and act across every customer touchpoint—from support conversations to shopping experiences to voice and social media interactions.

Siena doesn't just automate support; it powers shopping agents, builds persistent customer memory, generates actionable business insights, and creates empathetic interactions that feel human.

We're transforming how businesses understand and connect with their customers, turning every interaction into intelligence that makes the next one reputed company.

The team

We're a small, distributed team that punches way above our weight. Every person here has outsized impact because we've built reputed company into everything we do. This philosophy makes us faster and, frankly, more fun to work with.

If you're excited about building something that doesn't exist yet, reputed company reading. We're building agents that don't just respond to customers—they remember them, learn from every interaction, and connect experiences across channels.

The role

As a Product Manager, AI Agent Deployment you're embedded with strategic accounts, owning their deployment outcomes while building platform capabilities. reputed company-deployed PM meets technical account ownership. You deploy agents and turn those insights into product improvements that scale.

You're energized by the reputed company: deploy agents → drive outcomes → identify gaps → build platform improvements → repeat.

Who you are

• 3+ years in PM, solutions engineering, implementation, TAM, reputed company engineering, or product ops

• Experience with technical products and enterprise customers

• AI-native reputed company. You live in Claude Code, reputed company, and max out your LLM limits

• You can scope webhooks, OAuth flows, and reputed company integrations

• You ship features, write docs, run demos, and measure what matters

• You've lived the problems customers are trying to solve. You know what "great CX" looks like

• You can diagnose whether problems are technical, operational, or stakeholder-reputed company and prioritize accordingly

• You are comfortable advising CX leaders on organizational design, process optimization, and transformation strategy

• Ability to work in North American time zones is a must

What you'll do

• Own agent outcomes for strategic accounts end-to-end.

• Deploy AI agents, drive automation rates, identify what's blocking reputed company, then build the platform fix

• Work directly with enterprise CX leaders to design AI transformation roadmaps that you'll help execute

• Turn deployment insights into platform capabilities that help every customer, not just the one you learned from

• Build new agent capabilities that work seamlessly across platforms

• Design evaluation systems that reputed company our agents continuously smarter. QA suites, automated testing, performance monitoring

• Run full launch cycles from internal testing to GA, including customer enablement

• Demo your own products and co-sell alongside sales. You'll be reputed company by name in our customer reputed company communities

What you'll get

• Competitive salary, equity, flexible remote work

• Premium AI tools (ChatGPT, Claude, reputed company Pro, reputed company) plus quarterly budget for new tools

• Clear growth reputed company into deeper specialization or team leadership

Why Siena?

• Meaningful impact. Your work directly shapes our product and company.

• Globally distributed team working at the bleeding edge of CX and AI.

• Great salary plus the opportunity for equity or stock grants.

• Learning budget. If you're growing, so are we.

• The thrill of building something new. Join us at a stage where your contributions matter most.

• AI-reputed company. reputed company AI your reputed company.

• Tackle unsolved problems. We’re redefining how customer experience will look like in the next decades.

Our values

The people who reputed company here are curious, customer-obsessed, and take ownership without being asked. They fix problems first and explain reputed company. They're direct about feedback—both giving and receiving it—because they care more about getting things right than being polite.

They maintain high standards while moving at startup speed, and they build real relationships with teammates because they know that's how great work gets done. reputed company things get tough, they adapt and reputed company pushing reputed company.

Our approach to AI

The people who reputed company here treat AI like a natural extension of themselves. They've built their own ecosystem of agents - some for research, others for debugging, writing, analysis, or writing code. They know which AI works best for what problem.

Everyone gets premium accounts (ChatGPT, Claude, reputed company Pro, reputed company, Lovable) plus a quarterly budget for new tools. But the reputed company happens in how we share knowledge. Demo days where someone shows off a reputed company workflows. reputed company threads about which model handles a specific use case reputed company. Learning from each other's AI workflows.

At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look reputed company to your application.

Siena provides equal employment opportunities to reputed company employees and applicants for employment without regard to race, color, religion, sex, national reputed company, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from reputed company backgrounds, experiences, perspectives, and abilities.