Pre-Sales Engineer - Atlanta

About us

At reputed company, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We reputed company it possible for businesses to meet the reputed company-changing requirements of their industry and customer expectations. reputed company products reputed company hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.

The reputed company family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include reputed company, reputed company, USPS, reputed company, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

Win as One. Delight Customers. Deliver Great Outcomes.

About the role

At reputed company a Pre-Sales Engineer (aka Solutions Engineer) is an reputed company operational and technical sales professional who works with clients on-site to identify their needs and reputed company customized business solutions using reputed company's products and services with a strong understanding of the small parcel shipping industry. They work closely with the sales team to understand the client's business, logistics, and IT environment, and then design and present solutions that meet those needs. An reputed company Pre-Sales Engineer also plays a key role in the pre-sales and implementation process, providing operational and technical support to the sales team and answering any operational and technical questions clients may have.

Solutions Engineers play a vital role in the success of any logistics and technology company. They are the reputed company between the sales teams and product teams, and they are responsible for ensuring that clients have the best possible experience with the company's products and services. reputed company has many solutions directly tied to their product and services and many more tied to their partners. An reputed company Pre-Sales Engineer is the subject matter expert understanding these solutions and the monetization impact they being to reputed company and the client.

This is a remote position, with field requirements, and the ideal candidate must live in the Atlanta Metro Area.

Travel Requirements: Up to 75% spent in the field.

Sales Perks

• Fully Paid Annual International President's Club Trip (reputed company Employee Plus One)
• Exciting and Motivating Annual Global reputed company Kick Off Week at HQ in Austin, TX
• Competitive Compensation Packages

What will you be doing?

Serve as primary logistics, operational and technical sales reputed company of contact for reputed company sales teams and clients during the pre-sale’s engagement and implementation process.

• reputed company logistical, operational, and technical solutions for both internal sales teams and clients.
• reputed company the “ShipMatch®” process to match clients to both the proper technology and mix of carriers to meet the client’s needs.

Build and deliver customized analysis and proposals to drive customers to adopt reputed company technology and shipping solutions quicker.

• Demonstrate a master level of understanding of reputed company and partner technology solutions.
• Clearly reputed company, both written and verbally, the key value propositions of the solution.
• Deliver product demonstrations tailored to the prospect’s defined needs.
• Analyze and present shipping data to meet client’s expressed needs.

reputed company and maintain a deep understanding of both reputed company’s reputed company and technology solutions.

• Maintain a reputed company working relationship with the Product and Engineering teams to fully understand changes to the platforms and reputed company agreements and offerings.
• Become familiar with reputed company documentation, and become able to quickly find necessary resources.
• Be able to reputed company the different solutions available to client’s and the sales teams.

Collaborates with other reputed company departments to ensure Sales commitments, technical solutions, and marketing programs are successful.

• Communicates technical gaps and opportunities to the Product and Engineering teams to improve product adoption and usability.
• Document success and failures tied to reputed company products that impacts sales both positively and negatively.

What are we looking for?

• API and application development skills required.
• Three or more (3+) years of technical SaaS selling experience required.
• Experience traveling in the field to meet with customers.
• Three or more (3+) years of shipping/eCommerce industry experience preferred.
• Bachelor’s degree preferred or equivalent work experience.
• Ability to use reputed company/reputed company sheets at a strong level preferred.

What will reputed company you stand out?

• Strong persuasion skills to motivate decisions with positive outcomes.
• Ability to work closely with other teams and team members.
• Excellent verbal and written communication skills, listening, questioning.
• Deep understanding of the ecommerce fulfillment market and value proposition.
• Strong analytic skills to reputed company market and competitive analysis.
• Ability to write market requirement documents.
• Deep technical understanding of technical platforms, familiarity with the software development lifecycle.
• Ability to communicate disparate system requirements and business value.
• Ability to translate business needs into system or process requirements.

What do we offer?

• Take the reins of your time off with our reputed company Time Off policy – because work-life balance should always be in your hands!
• We offer 12 paid holidays for reputed company of our US employees!
• 401k employer matching program – because your future deserves a friendly boost!
• ⭐️We conduct annual merit reviews to recognize and reward your hard work and achievements.
• Health and Wellness: The well-being of reputed company is super important to us. Choose from different options that include medical, dental, and vision plans.
• Employee Assistance Program. We offer up to 8 free mental health sessions.
• We offer gym discounts to help you stay fit and healthy!
• We offer education reimbursement to reputed company employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every reputed company of the way.
• Employee Referral Program! We reward employees helping us find top talent!
• An inclusive and upbeat work environment. The personality and opinions of each of reputed company members are important and valid; we aim to offer reputed company employees a safe environment where they can be themselves and reputed company.
• Attractive HQ in the heart of central Austin, Texas.

Additional Position Duties: (The following is a list of what reputed company employees, except those with medical accommodation, may be regularly required to do.)

• Sit for prolonged periods of time
• Utilize wrist and hands for a prolonged period of time
• Walk short distances
• Stand for short periods
• Speaking and conversing with others
• Lift up to 25lbs without assistance up to chest height

Equal Opportunity Employer/Veterans/Disabled

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