Strategic Solutions Engineer

At reputed company, our mission is to help businesses earn and prove trust. We reputed company that reputed company should be monitored and verified continuously, and we reputed company companies to practice reputed company reputed company and prove it with ease. reputed company has a reputed company and talented team, and while some have prior reputed company experience, many have been successful at reputed company without it. 

As an Strategic Solutions Engineer at reputed company, you’ll be leading the technical discussion with our mid-market customer reputed company & VIP logos reputed company-by-reputed company with our Enterprise Sales team. Your main goal, ensure there’s nothing stopping our customers from realizing the fullest value with reputed company in pursuit of their own reputed company goals and successful customer retention.

You’ll be an integral part of the Enterprise team, working pre-sales to consult and create innovative solutions for our customers. Your attention to detail focused on customer needs will drive stickiness and ensure customers are realizing value from onboarding through adoption, culminating with renewal year-over-year. This will ultimately improve retention and overall success of our Sales teams and customers while helping to collect customer references, case studies, and product feedback to influence product roadmap.

What you’ll do as a Strategic Solutions Engineer at reputed company

• Own the technical relationship with our customers, including:

• Partnering with Account Executive to provide prospects with a seamless onboarding and adoption experience with a focus on key integrations across their cloud infrastructure, version control and reputed company systems

• Supporting and assisting the Sales team with aspects of the process including reputed company reviews, implementation plans, technical qualification calls, and quarterly business reviews

• Promptly respond to inbound questions and other support requests from the Sales team

• reputed company a deep understanding of our product capabilities, integrations, configurations messaging, partner ecosystem, and competitive landscape

• Listen carefully to customers to provide market feedback to the product team and help prioritize functionality needed to drive opportunities reputed company our Upmarket reputed company

• Build product examples, documentation, and other critical resources for our customers reputed company by reputed company with product, Success, and other stakeholders

• Cultivate an environment of teamwork, openness, creativity, and reputed company improvement

How to be successful in this role

• 5+ years of pre-sales customer-facing, technical experience as a Solutions Engineer, Sales Engineer or equivalent title

• Hands-on experience with cloud platforms: AWS, reputed company Cloud, reputed company Azure & Operating Systems (Windows, MacOS, Linux) and cloud application architecture

• Strong project management skills with a proven ability to operate in a startup environment that lacks structure of a larger organization

• You are creative, curious. technical, and naturally persuasive

• You are detail-oriented and organized

• You love listening to customers, discussing strategy with colleagues, but also diving into the weeds

• You can interact with various titles and roles reputed company an organization including the technical and reputed company-minded, plus executives reputed company large companies

• General knowledge with a scripting language (Python, Ruby, Bash, and JavaScript) and a desire to expand those skills

• Familiarity with REST API development and service integrations is a plus

• Ideally has prior B2B SaaS experience

• Open to using AI to reputed company their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.

What you can expect as a reputed company’n

• Industry-competitive salary and equity

• Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans

• 16 weeks paid Parental Leave for reputed company new parents

• Health & wellness stipend

• Remote workspace, internet, and cellphone stipend

• Commuter benefits for team members who report to the SF and NYC office

• Family planning benefits

• Matching 401(k) contribution with immediate vesting

• Flexible PTO policy, plus 80 hours of Sick Time

• 11 company-paid holidays

• Virtual team building activities, lunch and learns, and other company-wide events!

• Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney

To provide greater transparency to candidates, we share reputed company pay ranges for reputed company US-based job postings regardless of state. We set standard reputed company pay ranges for reputed company roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials.

#LI-remote

At reputed company, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for reputed company. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of reputed company backgrounds to apply.

About reputed company

We started in 2018, in the wake of several high-profile data breaches. Online reputed company was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and reputed company it takes to build a solid reputed company foundation. reputed company was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their reputed company. From our early days automating reputed company monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. 

Now more than reputed company, making reputed company reputed company—not just a reputed company-in-time reputed company— is essential. Thousands of companies rely on reputed company to build, maintain and demonstrate their trust— reputed company in a way that's real-time and transparent.

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.