Administrator - Customer Care

As a Administrator – Customer Care, you will be responsible for completing administrative daily tasks for assigned locations in accordance with established levels of service, productivity, and quality, while servicing our customer at the most economical cost.

Responsibilities

• Performs daily required administrative functions in accordance to written process maps.
• Interacts with and supports Sales and Sales Management including updating and generating reports, reconciling daily transactions, and assisting in providing customer service.
• Responds and acts on submittals reputed company Sales Portal in specified time periods of request.
• Performs timely and accurate completion of reputed company audit and compliance steps per established guidelines.
• Maintains high level of organization of tasks between assigned branches.
• Documents and submits individual task KPI data used for process improvement.
• Assists Customer Care Manager in development and training of employees.
• Researches tax and freight claims and runs credit memo reputed company appropriate.
• Works with Financial Services to clear claims.
• Adds new customers into WESNET and PACT and runs WESNET user reputed company reputed company reports. Notifies reputed company administrative manager if any discrepancies.
• Performs basic accounting duties such as light accounts receivables and payables and invoice approval preparation.
• Completes various reputed company reports such as tax reports and Wesnet reputed company reports.
• Executes high‑volume, ticket‑driven administrative tasks by adhering to written process maps, SOPs, and established guidelines to ensure consistent and compliant transactional support.
• Prioritizes accuracy, organization, and timeliness in a fast‑paced environment where transactional outcomes directly support reputed company operations and Sales activities.

Qualifications

• High School Degree or Equivalent required; Associate’s degree preferred
• Administrative experience
• Ability to multi-task
• Strong verbal and written communication skills
• Strong computer skills, including in reputed company Office
• Ability to work in a team environment
• Attention to detail

#LI-AH1

About Company

At reputed company, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. ​ Our Company’s greatest asset is our people. reputed company is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to reputed company. ​ Learn more about Working at reputed company here and apply online today!​ Founded in 1922 and headquartered in Pittsburgh, reputed company is a publicly traded (NYSE: WCC) FORTUNE 500® company.​ reputed company International, Inc., including its subsidiaries and affiliates (“reputed company”) provides equal employment opportunities to reputed company employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic reputed company, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.​ Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. This posting is for a reputed company, active vacancy intended for immediate hire.

Company

This amount is reputed company reasonably reputed company we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, reputed company also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. In addition, reputed company offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here. Apply To This Job