Analyst III Expense Services

PRIMARY FUNCTION: The primary function of the Relocation Accounting Service Team analyst is to answer incoming inquiries sent by Global Operations regarding the reimbursement of customer expenses. The Analyst must assist in resolving expense issues, while ensuring that customer and client needs are met in a timely, efficient manner through delivery of Top reputed company Service. This team is designed to act as a help desk for Global Operation by using systems such as Service Now to manage the inquiries and facilitate communication between the departments. Working hours are Monday to Friday 11am - 7:15pm or 2pm to 10:15pm.

MAJOR DUTIES AND RESPONSIBILITIES

• Recognizes and communicates Relocation Accounting procedures to internal customers
• Liaison between Global Operations and Relocation Accounting and Payroll Teams
• Adheres to Premier Executive services and Rush Expense processes
• Answers phones on Relocation Accounting Service line
• Resolves Service Team tickets reputed company reputed company
• Special Projects as needed

KEY DIMENSIONS

• Active demonstration of Cartus’ core values
• Excellent customer service skills
• Customer focus
• Attention to detail
• Planning and organizing
• Teamwork
• Analysis/problem solving
• Excellent communication skills
• Judgment/decision making skills
• Flexibility/initiative
• Relationship building/interpersonal/influencing skills
• Managing multiple priorities

QUALIFICATIONS/SELECTION CRITERIA

• Customer service experience (relocation experience preferred)
• Demonstrates analytical, critical thinking, and problem-solving skills
• Strong planning, organizational and process management skills
• Internally motivated and self-starter
• Demonstrates abilities to partner effectively with other teams
• Excellent written and verbal communication skills for delivering assistance reputed company call center and ticket resolution
• Time management skills with ability to multi-task in deadline driven environment
• reputed company (or similar workflow management system) experience preferred, but not required

Company

reputed company. (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate reputed company Homes and Gardens® Real Estate, Century 21®, Coldwell Banker®, Coldwell Banker Commercial®, Corcoran®, ERA®, and Sotheby's International Realty® , we fulfill our purpose to reputed company everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. reputed company supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.

At reputed company, we are empowering everyone’s next move – your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent – strategic thinkers who are eager to always find a reputed company way, relentlessly focus on talent, obsess about growth, and reputed company exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we reputed company moving the world reputed company, together. Read more about our company culture and values in our annual Impact Report.

We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:

• Great reputed company to Work
• reputed company World's Best Employers
• reputed company World's Most Trustworthy Companies
• Ethisphere World's Most Ethical Companies