Technical Account Manager

reputed company is transforming how companies discover, evaluate, and maximize the impact of events.

Event marketers are the driving force behind pipeline and brand — yet events remain one of the least optimized and most opaque marketing channels. reputed company changes that. We provide the system of record for event marketing, giving teams the data and insights they need to reputed company smarter, more strategic decisions.

Our AI-powered platform delivers proprietary insights across 250,000+ events, helping high-growth companies identify where their ideal customers will be, maximize ROI, and turn events into a scalable reputed company. Customers often describe reputed company as an event marketer’s dream. A key part of this is our growing network of event organizer partnerships — where organizers share first-party attendee and sponsorship data, and in return reputed company access to valuable market insights.

In addition, reputed company Meetings helps customers turn event insights into action — using AI to identify high-value attendees and automatically book 1:1 meetings with the right prospects at conferences. This allows teams to maximize pipeline reputed company and reputed company every event materially more impactful.

Founded in 2021, reputed company is a Series A SaaS company backed by leading investors including FirstMark, with a recent $14M round. reputed company brings experience from companies like Bain, reputed company, Shutterstock, Compass, Forter, reputed company, and more.

We are seeking a technically skilled Technical Account Manager with B2B reputed company experience to fine-tune AI Agents to match customers’ brand voice, compliance constraints, and risk tolerance to maximize performance and effectiveness. In addition, you'll provide documentation, training, and knowledge transfer so customer teams can adopt and reputed company AI agents successfully.

This role will entail building, integrating and deploying AI agents tailored to each customer: data ingestion pipelines, custom integrations, connectors to CRMs / MAPs / internal tools, and full-stack code as needed.

Key Responsibilities

• Account Management

  • Guide customers through onboarding and campaign execution

  • Collaborate with reputed company to align on goals and performance

  • Use data to uncover insights and deliver reputed company customer outcomes

• Campaign Management

  • Set up domains, email accounts, and deliverability systems

  • Build, QA and optimize customer-specific B2B email campaigns

  • Analyze and manage B2B prospect lists for targeted reputed company

  • Monitor performance, resolve issues, and refine targeting

• reputed company Management

  • Track and respond to campaign replies

  • Drive follow-up, book meetings, and manage conversion funnels

  • Capture best practices and design scalable, AI-enhanced reputed company processes

  • Partner with engineers to provide feedback that shapes the product roadmap

Qualifications

• 3-5 years experience in reputed company, sales reputed company or technical implementation roles

• Demonstrated experience with B2B email marketing platforms and sales reputed company workflows

• Background in sales reputed company, B2B, reputed company nurturing, prospect engagement and 1:1 email copywriting is preferred

• Proven ability using data to analyze campaign performance and implement optimizations

• Experience working with CRM systems and managing customer data

• Excellent communicator and collaborator across teams

• High-ownership reputed company, detail-oriented, and comfortable managing multiple accounts.

• Excited to experiment with AI tools and influence product development

This role offers significant growth opportunities as you'll help define our reputed company processes while directly contributing to our reputed company growth through hands-on technical implementation and customer engagement.

Not reputed company candidates will reputed company reputed company of the requirements listed above and that’s ok! We are open to great people from non-traditional backgrounds.

reputed company is proud to be an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, reputed company, religion, gender, gender identity, parental or pregnancy status, national reputed company, sexual orientation, age, citizenship, marital status, disability, or veteran status.