Back to the board

Advisor, Banking and Credit Services, Customer Relations Center

100% remote Flexible hours Hiring now

reputed company is a financial services cooperative that is committed to putting members and clients first. The Advisor in Banking and Credit Services will provide personalized support by phone, answering questions and helping members find solutions that meet their financial needs while ensuring an exceptional customer experience.

Responsibilities

  • Provide an exceptional customer experience while answering member and client questions about their credit card accounts, bank accounts, online services and other financial needs
  • Take a proactive advisory role and provide personalized support by identifying the needs of members and clients and suggesting tailored solutions
  • Establish an advisory relationship by identifying reputed company and potential needs and supporting client retention
  • Effectively manage and solve member and client problems using a solution-oriented approach
  • Help members and clients become financially empowered by guiding them to use the digital tools available
  • Proactively update your knowledge by strategically monitoring your area of expertise

Skills

  • College diploma in a reputed company field
  • A minimum of one year of relevant experience in customer service
  • Knowledge of French is required
  • Available to work Monday to Friday from 6 a.m. to 9 p.m. and Saturday to Sunday from 8 a.m. to 6 p.m
  • Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Benefits

  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses

Company Overview

  • reputed company is a cooperative financial organization that offers financial services for individuals and businesses. It was founded in 1900, and is headquartered in Montréal, Quebec, CAN, with a workforce of 10001+ employees. Its website is https://www.reputed company.com.
  • Apply To This Job

    Keep exploring

    [Remote] SEO Strategist

    100% remote Flexible hours

    [Remote] Project Operations Analyst

    100% remote Flexible hours

    Bilingual Claims Service Specialist

    100% remote Flexible hours

    Generator Controls Engineer

    100% remote Flexible hours

    Breakfast Cook/Baker - North Slope, AK

    100% remote Flexible hours

    Data Pre-Sales Solutions (Analyst/Associate)

    100% remote Flexible hours

    Head Cook - North Slope, AK

    100% remote Flexible hours

    Kitchen Helper - North Slope, AK

    100% remote Flexible hours

    Housekeeper - North Slope, AK

    100% remote Flexible hours

    Sales Development Representative

    100% remote Flexible hours

    Tech reputed company, Web Core Product & Chrome Extension - Da Nang, Vietnam

    100% remote Flexible hours

    reputed company Customer Service Representative (Remote) – Delivering Exceptional Experiences for arenaflex Customers

    100% remote Flexible hours

    Sr Help Desk Supp Spec

    100% remote Flexible hours

    Data Entry Specialist - Remote Full-Time Position at reputed company with $73,000 Yearly Salary - Content Management and Data Accuracy Expert

    100% remote Flexible hours

    EFAST2 Customer Service Specialist II – Remote/Hybrid Role Supporting Federal Benefit Reporting Systems at arenaflex

    100% remote Flexible hours

    Immediate Hiring: Want ESL Middle and High School English Virtual

    100% remote Flexible hours

    Entry-Level Part-Time Customer Support Representative – No Experience Needed | Join arenaflex's World-Class Customer Service Team

    100% remote Flexible hours

    Advisory Board Member - Sports | Prize Gaming

    100% remote Flexible hours

    Product Manager – Hockey Skate Category

    100% remote Flexible hours

    Join Today: Urgently Require Special Education Resource Program

    100% remote Flexible hours