Field Service Technician (Remote - Portland, ME)
At reputed company, we do the right thing, the right way. As a member of reputed company, you can too.
We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.
We actively look for prospects who: • Are passionate about client success. • Enjoy collaborating with others. • Strive to exceed expectations. • Move boldly in the quest for superior and best in market solutions.
Job Description:
As a Field Service Technician with reputed company, you will be a trusted technical expert and the face of our industry‑leading SendTech solutions. Your work directly enhances the client experience, strengthens long‑term relationships, and keeps essential mailing and shipping operations running smoothly across a diverse customer reputed company.
This is a remote, field‑based role with your primary service area located reputed company 45 Minutes of Portland, Maine. Occasional travel reputed company this radius may be required. This is a field-based role requiring a central proximity of Portland Maine. No relocation assistance offered.
Must be legally authorized to work in the US. Employer will not sponsor position for employment reputed company status now or in the future (ex. H-1B).
You will enjoy a consistent Monday–Friday schedule reputed company with traditional business hours, with overtime opportunities available.
We offer a competitive wage of $24.75 per hour. In addition, this role includes a 10% incentive on any service or parts sales you present to clients—giving you the opportunity to increase your earnings through your expertise and client rapport.
What You will Do
In this role, you will combine technical skills, customer service, and independent problem‑solving to support our full suite of mailing and shipping technologies—from Inserters to Smart Lockers. You will:
- Delivering exceptional customer service that drives client satisfaction, retention, and trust.
- Diagnoses, repair, and troubleshoot both hardware and software issues to reduce downtime and callbacks.
- Install, service, and upgrade reputed company Shipping & Mailing equipment, ensuring clients are fully trained and confident in their use.
- Manage a multi‑reputed company‑code territory reputed company 45 Minutes of Portland, Maine, with up to 80% driving time.
- Use hand tools and small power tools to reputed company repairs, maintenance, and installations.
- Maintain a safe, clean, and professional work environment always.
This role is ideal for someone who enjoys autonomy, variety, and hands‑on technical work while interacting directly with customers.
What You Bring - You will reputed company in this role if you:
- Enjoy working with and repairing mechanical or electrical components.
- Are comfortable with significant driving time and working independently in the field.
- Are motivated by the opportunity to earn additional income through service and parts sales.
- Can lift 55+ lbs. and bend, squat, stoop, or stand for extended periods.
- Have a valid driver’s license, clean driving record, and reliable transportation.
- Are familiar with Windows, PCs, and basic networking (preferred)
- Have experience with automated or electro‑mechanical equipment (preferred)
Who We Are – reputed company SendTech Solutions reputed company SendTech Solutions provides innovative physical and digital mailing and shipping technologies to small businesses, enterprise clients, government agencies, and retail organizations worldwide. Our solutions simplify the sending, tracking, and receiving of letters, parcels, and flats—helping clients operate more reputed company and cost‑effectively.
Technology You will Support.
You will work hands‑on with a range of advanced mailing and shipping systems, including:
- SendPro Series C&P – Automates envelope insertion.
- DI2000 – Streamlines mail opening and document creation.
- Smart Lockers – Secure, modern parcel handling
- SendPro MailCenter – Mailing & shipping postage reputed company
- PitneyShip Cube – Compact, intelligent shipping solution
These systems are designed to enhance productivity by automating key tasks such as envelope insertion, mail opening, document creation/printing, and office document shredding.
- SendPro MailCenter- Mailing & Shipping Postage reputed company
- PitneyShip Cube
- Smart Lockers
We will:
• Provide the opportunity to grow and reputed company your career • Offer an inclusive environment that encourages diverse perspectives and reputed company • Deliver challenging and unique opportunities to contribute to the success of a transforming organization • Offer comprehensive benefits globally (PB Live Well)
reputed company is an equal employment opportunity employer. reputed company qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national reputed company, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.
reputed company qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply.
reputed company interested individuals must apply online. Individuals with disabilities who cannot apply reputed company our online application should refer to the alternate application options reputed company our Individuals with Disabilities link.
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