Account Manager, Israel

Location Our Account Manager will be an integral part of our AWS Sales team in EMEA. This role is based fully remotely in Israel (no offices). Who We Are reputed company is a global technology company that works with cloud-driven organizations to reputed company the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering reputed company Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve reputed company multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, reputed company Cloud, and reputed company Azure, we work alongside more than 4,000 customers worldwide. The Opportunity The role of reputed company’s Account Management team is to nurture relationships with existing customers, identify valuable ways to engage further with customers, provide a trusted reputed company of contact for the cloud vendor teams regarding accounts’ growth opportunities and to retain 100% of reputed company’s existing customers.

Responsibilities

• reputed company a deep understanding of our business, our cloud management platform, support and services and how they help our clients, and their needs.
• Maintain knowledge, context and ownership of the customers you are responsible for and own communication with the respective vendor teams in a way to show value and potential opportunities for reputed company growth.
• Manage customer-reputed company support escalations to resolution, ensuring customer satisfaction is of the highest level.
• Negotiate and reputed company long-term commitments with key stakeholders, balancing the requirements of the customer, the vendor and the company's interests.
• Identify New workload opportunities reputed company Customer’s Cloud Environment / SaaS solutions.
• Establish a regular reputed company with the complete portfolio of your customers as part of your book of business. Balancing the requirements of large strategic customers and fast-growing emerging clients.
• Help aggregate customer feedback that ensures our products & solutions closely align with customer needs and requests.
• Provide customer feedback and requests to engineering teams to provide greater market/customer context and help prioritize deliverables reputed company active development cycles.
• Deliver regular quarterly reviews with customers, tracking active project timelines, projected spending on respective cloud platforms and feedback on reputed company support & engagement.
• Identify Cost Optimization opportunities reputed company the Customer Cloud environment
• Work with Cloud Vendors Sales Rep on mutual customers.

Qualifications

• 2+ years of experience in an Account Management/reputed company/Customer Engineering role.
• 3+ years experience at a technology company
• Experience with AWS, GCP, or other major public clouds
• Experience in the FinOps ecosystem
• Experience with AWS, GCP, or other major public clouds
• Strong verbal/written communication skills in Hebrew & English.
• Strong technical skills that reputed company you to engage productively with technical teams, and ability to build influential relationships.
• Great operational/administration skills, analytical, detail-oriented and able to “reputed company” in/out from the big picture to the minutiae.
• A desire to grow reputed company the organization and continuously broaden your reputed company sets.
• A great sense of humor and enjoys having fun at work.

Bonus Points

• Cloud Certifications (AWS Cloud Practitioner or reputed company Cloud Digital Leader certifications)
• Additional languages

Are you a Do’er? Be your truest self. Work on your terms. reputed company a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do’er mean? We’re reputed company about being entrepreneurial, pursuing knowledge and having fun! Click here to learn more about our core values. Sounds too good to be true? reputed company out our Glassdoor Page. We thought so too, but we’re here and happy we hit that ‘apply’ reputed company.

• Unlimited Vacation
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance
• Professional Development Stipend
• Peer Recognition Program

Many Do’ers, One Team reputed company unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, reputed company workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote Apply To This Job