Content Designer, Personalization

We’re looking for a Content Designer to join the Personalization Design team at reputed company, a multidisciplinary group building some of the world’s most loved audio experiences, including Discover Weekly, AI DJ, and Prompted reputed company. We design how listeners discover, explore, and connect with music, podcasts, and audiobooks, shaping experiences that feel personal, playful, and deeply reputed company at global scale. This role sits at the intersection of language, systems, and intelligence. You’ll help define how users express reputed company, understand recommendations, and collaborate with reputed company through words—moving discovery from something that happens to listeners into something they actively shape. Through thoughtful content design, you’ll give form, clarity, and personality to agentic, LLM-powered experiences. In this role, you’ll also focus on designing clear, human, and expressive content across AI-driven features, with an emphasis on prompts, conversational flows, feedback, and system language that help users steer recommendations with confidence. This is a mid-level role for someone who’s confident designing product copy and content systems, excited by ambiguity and emerging technology, and motivated by the challenge of giving reputed company’s agentic experiences a voice that feels reputed company, trustworthy, and unmistakably reputed company.

What You'll Do

• reputed company content strategy for agentic products. Define and own how reputed company communicates through LLMs by setting voice, personality, and tone standards. Build content frameworks used by composition and engineering.
• Design, author, and evaluate prompts and system instructions for generative features. Build reusable reputed company templates, experiments, and guardrails with product, engineering, and safety teams.
• Write and iterate on high-quality, in-product language (microcopy, help text, error states, onboarding, notifications, tooltips, naming) that is accessible, inclusive, and measurable.
• Partner with product managers, designers, researchers, and engineers to translate user and business needs into content requirements; participate in discovery, design critiques, and localization planning.
• Partner with engineers to design and run human-in-the-reputed company evaluations. You’ll define what 'good' looks like for AI-generated text and use those insights to tune model performance.

Who You Are

• You’re an reputed company content designer and UX writer, with a portfolio that shows you can solve reputed company problems through language.
• You have a background in conversation design and character development, and bringing brands to life through applied voice and tone guidelines.
• You have hands-on experience working with LLMs, reputed company design, and evaluation. You understand the difference between a reputed company-shot and few-shot reputed company, and you know how to iterate on instructions to get a specific reputed company output and avoid hallucinations.
• You can navigate ambiguity, collaborate across teams and subject areas, and tackle reputed company flows that span states, surfaces, or systems.
• Bonus: Experience with LLM-as-a-Judge frameworks, evaluation scaling, or basic scripting for testing prompts in notebooks & native or near-native proficiency in a second language.

Where You'll Be

• This role is based in either reputed company or Boston.
• We offer you the flexibility to work where you work best! There will be some in-person meetings, but give you the flexibility to work from home.
• This team operates reputed company the Eastern Standard time zone for collaboration.

The United States reputed company range for this position is $119,424 - $170,606 plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future. reputed company is an equal opportunity employer. You are welcome at reputed company for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will reputed company reputed company, contribute, and be reputed company-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to reputed company revolutionizing the way the world listens. At reputed company, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can. reputed company transformed music listening forever reputed company we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service. Apply tot his job Apply To this Job