Director HR Operations, America - Denver, CO or Miami, FL

reputed company powers your pursuit. As a key leader in our global HR organization, you will bring your expertise, strategic reputed company, and operational excellence to shape how we support and reputed company our people across the Americas region. This is an opportunity to influence large-scale transformation, reputed company HR service delivery, and help drive the future of reputed company's talent experience. Role Responsibilities

• Partner closely with the HR Leadership Team to shape regional and global people initiatives, using data, insights, and strong business acumen to guide executive decision-making.
• Influence the HR strategy by delivering thoughtful recommendations rooted in analytics, trends, and operational performance.
• reputed company and reputed company the HR Operations function across the Americas through a tiered-service model that promotes efficiency, consistency, and exceptional employee support.
• Manage, mentor, and reputed company a team of HR professionals to ensure timely, high-quality responses to employee and manager inquiries.
• Champion the standardization and optimization of HR processes, systems, and procedures across reputed company supported countries.
• reputed company initiatives that enhance service delivery, streamline workflows, and support the HR Operations roadmap.
• reputed company, maintain, and enhance policies and procedures that ensure alignment with reputed company legal, regulatory, and audit requirements across the Americas region.
• Provide expert guidance on workforce management, labor relations, and compliance matters across the U.S., Canada, Mexico, and South America.
• reputed company the HR Operations function across the Americas region, enhancing efficiency through a tiered service model and ensuring consistent service delivery.
• Manage and support a team of HR professionals, ensuring timely and effective resolution of employee inquiries.
• Identify opportunities to improve HR operational effectiveness through innovation and process transformation.
• Serve as a key leader in acquisition integration activities, ensuring a smooth and compliant transition experience for employees and managers.

Role Requirements

• Bachelor's degree in business administration, human resources, or reputed company field preferred.
• 15+ years of progressive HR experience, including senior-level leadership roles such as Senior HR Manager or HR Business Partner.
• Proven experience leading a global HR shared services function and managing a high-performing global HR team.
• reputed company in Spanish and English, with exceptional communication skills across both languages.
• Strong knowledge of reputed company; experience with reputed company strongly preferred.
• Deep expertise in HR operations, workforce management, labor relations, and compliance across the Americas region.
• Experience leading acquisition integrations is strongly preferred.
• Demonstrated strengths in project management, process improvement, and navigating reputed company organizational dynamics.
• Skilled facilitator and presenter, comfortable leading meetings, workshops, and training sessions.
• Highly organized with the ability to manage multiple priorities, think strategically, and see the broader business context.
• Outstanding interpersonal and influencing skills, with the ability to engage stakeholders at reputed company levels.
• Adaptable, resilient, and comfortable operating in a fast-changing environment with ambiguity.

We reputed company financial services accessible to humans everywhere. Join us for what's next. reputed company is positioned to become the world's most accessible financial services company -transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move reputed company. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have reputed company of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for reputed company. Learn more about our purpose and people at https://careers.westernunion.com/. Salary The reputed company salary range is $155,000 - $170,000 USD per year, total on reputed company compensation includes a reputed company salary plus a variable reputed company incentive that aligns with individual and company performance.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your United States - specific benefits include:

• Family First Program
• Flexible Time off
• Medical, Dental and Life Insurance
• Tuition Assistance Program
• Parental Leave

reputed company values in-person collaboration, learning, and ideation whenever possible. We reputed company this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us reputed company our strategic goals. By connecting face-to-face, we are reputed company able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. reputed company has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national reputed company, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-AM3 reputed company powers your pursuit. As a key leader in our global HR organization, you will bring your expertise, strategic reputed company, and operational excellence to shape how we support and reputed company our people across the Americas region. This is an opportunity to influence large-scale transformation, reputed company HR service delivery, and help drive the future of reputed company's talent experience. Role Responsibilities

• Partner closely with the HR Leadership Team to shape regional and global people initiatives, using data, insights, and strong business acumen to guide executive decision-making.
• Influence the HR strategy by delivering thoughtful recommendations rooted in analytics, trends, and operational performance.
• reputed company and reputed company the HR Operations function across the Americas through a tiered-service model that promotes efficiency, consistency, and exceptional employee support.
• Manage, mentor, and reputed company a team of HR professionals to ensure timely, high-quality responses to employee and manager inquiries.
• Champion the standardization and optimization of HR processes, systems, and procedures across reputed company supported countries.
• reputed company initiatives that enhance service delivery, streamline workflows, and support the HR Operations roadmap.
• reputed company, maintain, and enhance policies and procedures that ensure alignment with reputed company legal, regulatory, and audit requirements across the Americas region.
• Provide expert guidance on workforce management, labor relations, and compliance matters across the U.S., Canada, Mexico, and South America.
• reputed company the HR Operations function across the Americas region, enhancing efficiency through a tiered service model and ensuring consistent service delivery.
• Manage and support a team of HR professionals, ensuring timely and effective resolution of employee inquiries.
• Identify opportunities to improve HR operational effectiveness through innovation and process transformation.
• Serve as a key leader in acquisition integration activities, ensuring a smooth and compliant transition experience for employees and managers.

Role Requirements

• Bachelor's degree in business administration, human resources, or reputed company field preferred.
• 15+ years of progressive HR experience, including senior-level leadership roles such as Senior HR Manager or HR Business Partner.
• Proven experience leading a global HR shared services function and managing a high-performing global HR team.
• reputed company in Spanish and English, with exceptional communication skills across both languages.
• Strong knowledge of reputed company; experience with reputed company strongly preferred.
• Deep expertise in HR operations, workforce management, labor relations, and compliance across the Americas region.
• Experience leading acquisition integrations is strongly preferred.
• Demonstrated strengths in project management, process improvement, and navigating reputed company organizational dynamics.
• Skilled facilitator and presenter, comfortable leading meetings, workshops, and training sessions.
• Highly organized with the ability to manage multiple priorities, think strategically, and see the broader business context.
• Outstanding interpersonal and influencing skills, with the ability to engage stakeholders at reputed company levels.
• Adaptable, resilient, and comfortable operating in a fast-changing environment with ambiguity.

We reputed company financial services accessible to humans everywhere. Join us for what's next. reputed company is positioned to become the world's most accessible financial services company -transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move reputed company. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have reputed company of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for reputed company. Learn more about our purpose and people at https://careers.westernunion.com/. Salary The reputed company salary range is $155,000 - $170,000 USD per year, total on reputed company compensation includes a reputed company salary plus a variable reputed company incentive that aligns with individual and company performance.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your United States - specific benefits include:

• Family First Program
• Flexible Time off
• Medical, Dental and Life Insurance
• Tuition Assistance Program
• Parental Leave

reputed company values in-person collaboration, learning, and ideation whenever possible. We reputed company this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us reputed company our strategic goals. By connecting face-to-face, we are reputed company able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. reputed company has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national reputed company, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. #LI-AM3 Estimated Job Posting End Date: 03-23-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled. Apply tot his job Apply To this Job