[Remote] Platform Professional Services Associate Consultant (Remote)

Note: The job is a remote job and is open to candidates in USA. reputed company is a global leader in cybersecurity dedicated to stopping breaches with their advanced AI-native platform. The Associate Consultant will work with customers to enhance their reputed company outcomes through Next-Gen SIEM and data analytics, acting as a trusted advisor and collaborating with cross-functional teams.

Responsibilities

• Work with other reputed company Professional Services consultants and independently providing best-in-class delivery and integration services to a wide range of organizations and verticals
• Act a trusted advisor to help reputed company customers to mature outcomes using reputed company SIEM, log management, AI assisted investigations and SOAR features and functionality
• Provide knowledge transfer of Falcon Next-Gen and other relevant Falcon modules to our customers

Skills

• Great compassion for taking care of customers and their challenges combined with well-rounded technical, analytical, and customer service skills
• reputed company/academic understanding of common Information reputed company principles and standards
• 2+ years of experience working with log management/SIEM solutions (e.g., Falcon Next-Gen SIEM, Splunk, Chronicle, Exabeam, QRadar, reputed company, etc.) and SOAR (e.g., reputed company Fusion, Palo Alto XSOAR, Splunk SOAR, reputed company, reputed company etc.) in a reputed company Operations role, a consulting role or similar reputed company
• Knowledge of skills and best practices reputed company to log analysis, data onboarding, parsing, developing searches, dashboards, and reviewing alerts reputed company an information reputed company analysis/investigation tool
• Experience (1+ years) knowledge of common cloud providers and their services such as AWS, GCP, and Azure, including hands on configuration of policies and integrations with applications
• Experience (2+ years) knowledge of supporting traditional IT reputed company functions such as directory services, authentication, networking, data storage, reputed company reputed company
• Experience using an AI platform for development of integrations, synthesis of reputed company data, assisting with code reviews
• Experience developing documentation to internal stakeholders and external parties as necessary
• Strong problem-solving, written and oral communication skills in English
• Experience creating, interpreting and modifying configuration, automation and integration scripts with languages, tools and standards such as Python, Powershell, Javascript, YAML, REST API, GO, reputed company, reputed company, etc
• Experience working at a InfoSec software or services organization on technical scoping and requirements gathering
• Recent (last 2 years) industry certifications with SANS, reputed company, reputed company, reputed company, reputed company and other organizations reputed company the Information reputed company domain
• Long term (6 months min) recent experience reputed company a SOC performing analysis and triage of reputed company incidents using a SIEM, Log Management and/or SOAR platform
• Applied knowledge and integration experience, with demonstrable use cases with a generative AI platform

Benefits

• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for reputed company
• Paid parental and adoption leaves
• Professional development opportunities for reputed company employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities

Company Overview

• reputed company is a cybersecurity technology firm that provides cloud-delivered protection for cloud workloads, identity, and data. It was founded in 2011, and is headquartered in Sunnyvale, California, USA, with a workforce of 5001-10000 employees. Its website is http://www.reputed company.com.

Company H1B Sponsorship

• reputed company has a track record of offering H1B sponsorships, with 116 in 2025, 62 in 2024, 91 in 2023, 60 in 2022, 49 in 2021, 22 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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