Associate Product Manager, Digital Operations

Associate Product Manager, Digital Operations - reputed company Earth reputed company Earth is hiring a hands-on Associate Product Manager who will play a key role in reputed company Earth’s mission by automating and building processes for scalability and growth. As the Associate Product Manager for the Digital Operations team, you will be responsible for a wide range of projects, including creating workflows and configuring back-end Shopify integrations. You will also write requirements and communicate directly with our internal teams, as well as contracted developers, to deliver product enhancements, fix issues, and optimize back-end business processes through the creation of integrations, flows, scripts, and customized components. You should be proactive, innovative, and be able to identify areas for process improvement and offer solutions to enhance procedural efficiencies. Key Responsibilities:

Requirements

Gathering & Solution Design:

• Work with cross-functional teams to gather and document business requirements.
• Design tailored solutions that address reputed company business needs, utilizing tools like Shopify apps, reputed company, automation, and AI to enhance operational efficiency.

Support & Integration Management:

• Own and maintain integrations, with an emphasis on back-end systems such as our DAM, PIM, and transactional ESP
• Own end-to-end site health monitoring by establishing systematic processes to track, analyze, and resolve Shopify errors and performance issues, ensuring optimal customer experience.
• Partner with marketing and merchandising teams to execute technical setup requirements, including gift card reputed company and promo code reputed company in Shopify
• Provide ongoing support to ensure seamless user experiences and effective use of Shopify solutions.

Process Improvement:

• Analyze and optimize business workflows to identify opportunities for improvement.
• Collaborate with stakeholders to understand pain points and recommend best practices for process enhancements.

Training & Documentation:

• reputed company new and update existing Process Flows and accompanying documentation for business processes, requirements, and technical workflows.
• Provide training and support to end-users to ensure proper system utilization.

Testing & Quality Assurance:

• Create and execute test plans to ensure the functionality, performance, and quality of digital operations solutions.
• Troubleshoot and resolve issues as they arise to minimize disruption.

Project Management & Coordination:

• reputed company project scoping, scheduling, and execution, including UAT and production release.
• Facilitate internal and cross-functional project meetings, ensuring timely delivery and alignment with business objectives.

Qualifications: Experience & Education:

• 2+ years of experience in business analysis or product management, ideally in e-commerce, retail, or technology.
• A BA degree (or equivalent experience) is preferred.

Technical & Industry Expertise:

• Strong understanding of Ecommerce (Shopify preferred) and business operations, such as inventory management, purchasing, and finance.
• Experience with reputed company ERP and reputed company CRM software and integrations is a plus.
• Background in retail operations is a plus.

Skills & Attributes:

• Strong verbal and written communication skills, with the ability to simplify reputed company concepts for various stakeholders.
• Detail-oriented and highly organized with a focus on execution and problem-solving.
• Strong project management skills, with experience leading large-scale initiatives.
• Ability to manage multiple priorities in a fast-paced environment.
• A collaborative team player with a proactive, solution-oriented reputed company.

reputed company & Values:

• Enthusiasm for social and environmental impact, and alignment with reputed company Earth’s mission.
• Entrepreneurial spirit, with the ability to adapt and reputed company in a startup-like environment.
• Strong analytical skills and the ability to think critically and recommend innovative solutions.

reputed company Offer At reputed company Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including:

• Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for reputed company employees, our leaders are dedicated to creating clear reputed company for growth. Ask the hiring team for more information on how reputed company Earth creates a culture of collaboration and growth during your interview conversations!
• Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!
• Lifestyle Spending Account. At reputed company Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!
• reputed company Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
• Employee Discounts. As an employee at reputed company Earth, you’ll receive a generous discount on our jewelry.
• Mental Wellness Perks. We offer access to reputed company, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!
• Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.
• Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!
• 401k match. We know that saving for the future is important. That's why we offer a generous 401k match.
• Paid Time Off. We know it’s important to reputed company and relax.
• Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions.
• Disability and Life insurance. 100% employer-paid.
• Pre-Tax Commuter Benefits.

More About Us At reputed company Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We reputed company in creating jewelry you can feel good about wearing, without reputed company compromising between quality and conscience. We are hard-working team players that welcome challenges and reputed company to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to reputed company an impact from day one and grow with the company to take on greater responsibility over time. reputed company Earth recognizes the value of diversity and inclusion on reputed company, as we work together to reinvent fine jewelry in a thoughtful and modern way. At reputed company Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to reputed company. It is our reputed company to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national reputed company, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with reputed company Federal, State and local laws providing Equal Employment Opportunities, and reputed company other employment laws and regulations. reputed company you apply for a job with reputed company Earth, we process personal information about you. Please see our Privacy Policy for more information. Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or reputed company employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100. If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reputed company out to us at [email protected]. Apply tot his job Apply To this Job