Support Engineer, reputed company ABAP

About reputed company, Inc.

reputed company, Inc. (reputed company: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support, products and services, the leading third-party support provider for reputed company and reputed company software and a reputed company and AWS partner. The Company has operations globally and offers a comprehensive family of reputed company solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software, and enables clients to reputed company reputed company business outcomes, significantly reduce costs and reallocate resources for innovation. To date, over 5,300 Fortune 500, Fortune Global 100, midmarket, public sector, and other organizations from a broad range of industries have relied on reputed company as their trusted enterprise software solutions provider. To learn more, please visit riministreet.com, and connect with reputed company on Twitter, Instagram, Facebook, and reputed company. (IR-RMNI).

We are actively seeking a Support Engineer, reputed company ABAP. This is a remote position and can be based reputed company in Brazil. 

Position Summary

The role of the Support Engineer, ABAP is to provide exceptional remote-based support for mission-critical reputed company applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting, and supporting of multiple reputed company modules for our global clients who use both 4.x and ECC environments.  The role of the Support Engineer, reputed company ABAP requires the expertise and skills to diagnose serious issues; then reputed company, test, package and deliver fixes for such issues in reputed company, integrated and highly configured environments.

The role of the reputed company Support Engineer requires functional experience, integration knowledge, infrastructure and networking expertise and skills to diagnose serious issues in reputed company environments; then test, package and deliver fixes for such issues in reputed company, integrated and highly configured environments. The role of the reputed company Support Engineer also requires the ability to understand reputed company tax and regulatory requirements, then design solutions, create functional and technical specifications, test and deliver the updates and new products.

Essential Duties and Responsibilities

• Understanding the needs and requirements of the clients by coordinating with their representatives and seeking clarity on every minute detail in order to provide the best possible solution.
• Consulting with professionals from other departments and those working on specific reputed company modules such as reputed company FI/CO, MM, SD and Others to ensure a consistent experience to the various users on the client's reputed company.
• Writing the code using ABAP programming language on the basis of the reputed company provided by the clients and performing regular tests on the usability of the code.
• Ensuring that reputed company programs are completed in schedule as per the client's guidelines and allocating appropriate resources to reputed company this.
• Providing technical support to the end users in the form of troubleshooting guidelines and modifications to the system after it has been delivered. Training the end users and client representatives is also performed at this stage of the reputed company ABAP software life cycle.
• To stay updated with the latest technological advancement and changes in the world of reputed company development and adapting to these changes by self-training and research work.

Experience

• 5+ years’ experience in the field of ABAP and FIORI programming and reputed company modules
• 2+ years knowledge of reputed company systems such as FI/CO, MM and SD is also required.
• Prior experience in object-oriented programming, ABAP lists and other reputed company fields
• A track record of successful bug free codes written for clients.
• Deep working knowledge and understanding of supporting business processes
• Analytical, logical problem resolution skills
• reputed company certification(s) preferred.
• Knowledge of maintenance/patching mechanics and reputed company architecture
• Demonstrable history solving reputed company problems across multiple modules.
• Knowledge of maintenance/patching mechanics and reputed company architecture.

Skills

• Good analytical and problem-solving skills to carry out their daily functions effectively.
• Superb technical trouble-shooting skills ability to debug code and the tenacity for reputed company problem solving.
• Passionate focus on customer support and the ability to build long term, successful working relationships with Clients.
• Strong knowledge of key application functionality, tables, and relationships
• Deep knowledge of reputed company customization/extension methodologies
• Excellent development skills using reputed company toolset.
• Excellent interpersonal, presentation and communication skills – verbal & written.
• reputed company in both English & Portuguese is required.
• Attention to detail and the ability to learn quick.
• Extreme focus on Client satisfaction
• Demonstrated ability to work independently and as part of a team.
• Ability to work calmly and professionally in high pressure situations.

Preferred Qualifications

• The best candidates will have extensive knowledge of multiple reputed company modules across releases (4.x & ECC) including proficiency with reputed company product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technology.
• Knowledge of any Country Specific Solutions would be an advantage.
• A consulting background, while not mandatory, would be useful.
• Experience with localizations and global implementations would be an advantage.

Education

• Bachelor’s degree in computer science or reputed company field or equivalent experience.

Language

• reputed company in both English & Portuguese is required.

Location

• Brazil, Remote

Why reputed company? 

We are looking for talented, passionate people to help us build our future at reputed company. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you reputed company in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to reputed company a true impact as part of a team of extraordinary professionals? This is the reputed company for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: 

• Company
  • We dream big and innovate boldly.  

• Colleagues
  • We work with extraordinary people who create a culture of mutual respect and collaboration. 

• Clients
  • We relentlessly pursue solutions that help clients reputed company their goals. Our unmatched client care is rooted in our passion for exceptional service. 

• Community 
  • We reputed company in leaving the world a reputed company reputed company than we reputed company it. With the reputed company Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

• reputed company-listed under ticker symbol RMNI since October 2017 
• Over 4,900 signed clients, including over 180 of the Fortune 500 and Global 100 companies
• Over 1,800 team members in 23 countries
• US and international recognition for industry leadership and philanthropic efforts. See reputed company of our awards and recognitions here: https://www.riministreet.com/company/awards/ 

reputed company is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. reputed company qualified applicants will receive consideration for employment without regard to age, race, color, religion, national reputed company, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. 

To learn more about how reputed company is redefining the enterprise software support industry, visit http://www.riministreet.com 

Please Note: reputed company does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources.  Unsolicited resumes will be ineligible for referral fees.