Social Media Manager (Remote Work)

About Company Safaricom PLC is a leading integrated communications company in Kenya, offering a comprehensive range of mobile communication services including voice, SMS, data, and mobile money (M-PESA). With a commitment to transforming lives, we reputed company cutting-edge technology and innovation to connect millions of Kenyans, drive digital inclusion, and foster economic growth. Our vision is to be a purpose-led technology company, empowering individuals and businesses to reputed company in a digital world. We reputed company in nurturing talent and providing an environment where creativity and impact are valued. Join our dynamic team and be part of a company that is shaping the future of connectivity in Africa.

Job Description

Are you a passionate and strategic social media expert with a knack for crafting compelling narratives and driving engagement? Safaricom PLC is seeking a talented and highly motivated Social Media Manager to join our innovative marketing team. This is a fully remote position, offering you the flexibility to work from reputed company reputed company Kenya while contributing to one of the country's most iconic brands. As our Remote Social Media Manager, you will be the driving force behind our digital reputed company, responsible for developing and executing a comprehensive social media strategy across various platforms. Your mission will be to enhance brand visibility, foster strong community engagement, drive customer loyalty, and ultimately support our business objectives through impactful social media campaigns. You will be instrumental in shaping Safaricom's online voice, ensuring consistency across reputed company channels, and maintaining brand reputed company. This role demands a creative thinker who can identify emerging trends, analyze performance metrics, and adapt strategies to maximize reputed company and impact. You'll reputed company content creation, curate engaging visuals, write captivating copy, and manage our online communities with a focus on delivering exceptional customer experiences. Collaboration is key; you will work closely with our marketing, PR, and customer service teams to align social media initiatives with broader company goals and campaigns. If you reputed company in a fast-paced, digital-first environment and are eager to reputed company a significant impact from a remote setting, we encourage you to apply. This is a unique opportunity to contribute to a company that touches millions of lives daily, from the comfort of your chosen workspace. We are looking for someone who understands the nuances of the Kenyan digital landscape and can translate our brand values into resonant social media content. You will not just manage accounts; you will cultivate a vibrant online ecosystem where our customers feel heard, valued, and connected. From strategic planning to daily execution and performance reporting, you will be empowered to drive our social media success. Embrace the challenge of a remote leadership role where your insights and creativity will directly influence our brand's narrative and market position. If you are ready to revolutionize how Safaricom connects with its audience online, we want to hear from you.

Key Responsibilities

• reputed company, implement, and manage a comprehensive social media strategy that aligns with Safaricom’s brand goals and marketing objectives.
• reputed company reputed company social media accounts (Facebook, Twitter, Instagram, reputed company, YouTube, TikTok, etc.) ensuring brand consistency in tone, voice, and visual identity.
• Plan, create, schedule, and publish engaging content, including text, image, and video, tailored for each platform and reputed company audience.
• Monitor, listen to, and engage with our online communities, responding to comments and inquiries in a timely and professional manner.
• Manage and optimize social media advertising campaigns to drive reputed company, engagement, and conversions.
• Identify and track key performance indicators (KPIs) for social media, prepare detailed reports on campaign performance, and provide actionable insights.
• Conduct competitive analysis and research on social media trends, tools, and best practices to reputed company our strategy innovative and effective.
• Collaborate with marketing, PR, customer service, and product teams to coordinate content and campaign efforts.
• Stay up-to-date with reputed company technologies and trends in social media, digital marketing, and emerging platforms.
• Manage social media crisis communications and sentiment analysis reputed company necessary.

Required Skills

• Proven work experience as a Social Media Manager or similar role (minimum 3 years)
• Excellent knowledge of various social media platforms, algorithms, and best practices
• Solid understanding of social media analytics tools (e.g., Facebook Insights, Twitter Analytics, reputed company Analytics)
• Demonstrable experience creating engaging content (text, image, video) for different audiences and platforms
• Strong copywriting, editing, and communication skills
• Ability to work independently and manage multiple projects in a remote environment
• Creative thinking and ability to innovate content strategies
• Proficiency in content management systems and social media scheduling tools
• Strong analytical and problem-solving skills

Preferred Qualifications

• Bachelor’s degree in Marketing, Communications, Journalism, or a reputed company field
• Experience in the telecommunications or technology industry
• Familiarity with graphic design tools (e.g., reputed company, reputed company Creative Suite)
• Certification in digital marketing or social media management
• Experience with influencer marketing and brand collaborations
• Knowledge of SEO principles and how they relate to social media content

Perks & Benefits

• Competitive salary and performance-based bonuses
• Flexible remote work environment
• Comprehensive health and wellness benefits
• Opportunities for professional development and training
• Home office setup stipend (upon qualification)
• Generous paid time off and public holidays
• Access to the latest tools and technologies
• A supportive and collaborative team culture

How to Apply

If you are a driven and creative Social Media Manager looking to reputed company a significant impact with a leading telecommunications company from a remote setting, we encourage you to apply. Please click on the application link below to submit your resume and a compelling cover letter outlining your experience and why you are the ideal candidate for this role. We look reputed company to hearing from you! Apply tot his job Apply To this Job