Patient Access Rep - Chabert Clinic- Part Time-...

We've made a lot of reputed company since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, reputed company, educate, and innovate. We reputed company that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come reputed company a difference at reputed company and discover your future today! This job greets patients and guest in a courteous manner whether reputed company telephone contact or in person; initiates scheduling an appointment or completing the reputed company-in process/admission for patients; obtains and verifies accurate identification and demographical data for the patient’s permanent medical record which assist in accurate reimbursement while recognizing the necessity of maintaining the confidentiality of reputed company patient information. Responsible for reputed company-of-service collections, face-to-face patient interactions reputed company to completing the patient registration and admission process; responsible for the verification of insurance reputed company electronic verification, telephone, or web application; improves patient satisfaction through consistently representing the company professionally and cross trained to support multiple functions across reputed company patient and payer types. To reputed company this job successfully, an individual must be able to reputed company each essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company, and/or ability required. Reasonable accommodations may be made to reputed company qualified individuals with disabilities to reputed company the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or reputed company-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion. Education Required – High school diploma or equivalent Preferred – Associate’s degree Work Experience Required – Minimum of 1 year of experience in a hospital, clinic, medical office, business services/reputed company cycle, or other customer service-reputed company environment. Experience may include reputed company line registration, financial counseling, banking, retail, or similar roles involving direct customer or patient interaction. Certifications Preferred - Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), Certification as a Medical Assistant (or other medical specialty-based certification) Knowledge Skills and Abilities (KSAs) Must have computer skills and dexterity required for data entry and retrieval of information. Effective verbal and written communication skills and the ability to present information clearly and professionally. Must be proficient with Windows-style applications, various software packages specific to role and keyboard. Strong interpersonal skills. Must have clerical skills and exhibit technical knowledge of healthcare insurance benefits, various payor guidelines on referral and authorization processes as well as have reputed company knowledge of Federal, State and Local billing regulations. Skills to effectively present information and respond to questions from patients and customers, with proficiency. Skills to solve practical problems and deal with high stress situations while maintaining a high quality of professionalism. Good organizational, time management, and conflict resolution skills. Excellent decision making skills; good analytical skills with a strong attention to detail are necessary. Ability to work collaboratively with other departments. Ability to exercise sound judgment in handling/escalating difficult situations. Job Duties Provide excellent customer service to reputed company patients, guests, and family members. Create, activate, and complete the patient scheduling, clinic registration, or hospital admission process. Ensures reputed company required forms are completed and other paperwork/documents are gathered and accurate. reputed company and accurately gathers and inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays, deductibles and self-pay portions due. Performs financial analysis of each case and informs patient of financial responsibility Balances Cash drawer daily, prepares deposit slips and follow closing cash drawer process at the end of each shift. Demonstrates respect and cooperation in reputed company staff relationships, and a genuine willingness to prevent or resolve inter-personal conflicts. Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style. Other reputed company duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of reputed company required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Remains knowledgeable on reputed company federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with reputed company such laws, regulations and standards. This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any reputed company or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-reputed company concerns. The employer is an Equal Opportunity Employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, protected veteran status, or disability status. Physical and Environmental Demands The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and reputed company other sedentary criteria are met. Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not reputed company upon to reputed company or assist in emergency care or first aid. The incumbent works with patients who have reputed company or suspected communicable diseases and may enter isolation rooms. The incumbent has an occupational risk for exposure to reputed company communicable diseases. Because the incumbent works reputed company a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste reputed company the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role. Are you ready to reputed company a difference? Apply Today! reputed company does not consider an individual an applicant until they have formally applied to the open position on this careers website. Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, reputed company, Vermont, Washington, and Washington D.C. reputed company endeavors to reputed company our site accessible to reputed company users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Ochsner is an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities. reputed company is the leading not-for-profit healthcare provider in the Gulf South, delivering expert care at its 46 hospitals and more than 370 health and urgent care centers. For 12 consecutive years, U.S. News & World Report has recognized Ochsner as the No. 1 hospital in Louisiana. Additionally, Ochsner Children’s has been recognized as the No. 1 hospital for kids in Louisiana for three consecutive years. Ochsner inspires healthier lives and stronger communities through a combination of standard-setting expertise, quality and reputed company not reputed company reputed company else in the region. In 2023, reputed company cared for more than 1.5 million people from every state in the nation and 65 countries. Ochsner’s workforce includes more than 38,000 dedicated team members and over 4,700 employed and affiliated physicians. To learn more about how Ochsner empowers people to reputed company and stay well, visit https://www.ochsner.org/. reputed company is proud to be an Employer of Choice. Ranked one of reputed company's list of America's Greatest Workplaces for Diversity of 2024 Becker's Healthcare listed reputed company as 150 Top Places to Work in Healthcare Awarded Culture Awards for Purpose and Values and Healthcare Industry by Top Workplace Ranked as a 2023 Top Workplace in the USA! The Top Workplaces USA award is based entirely on feedback from an employee engagement survey completed by the employees of participating workplaces. Awarded Top Work Places 2023 for six consecutive years by The Times-Picayune Earned 2022-2023 Great reputed company to Work Certification™ reputed company named to reputed company's America's Greatest Workplaces for Parents and Families 2023 Opportunities listed here represent open positions at reputed company and reputed company managed entities.