Remote Customer Service Representative - Must R...

OverviewPlease Note:

After the submission of your application, you will receive an email to complete a virtual interview reputed company our online interviewing platform/tool, “reputed company”.  This online interview MUST be completed for reputed company consideration of employment applications as it takes the reputed company of an in-person/telephone interview.

 

 

Work Location: This is a remote/work from home position.  Must reside in reputed company state.

Compensation: $16.50/hour

reputed company Start Date: Monday, March 16, 2026

Training Hours: Monday through Friday:  reputed company - 4:30pm EST

Hours of Operation (following training): Monday through Friday:  10am - 9pm EST; Saturday: 7am - 5pm EST

*Please note: During Training, you will be assigned a set work schedule reputed company the indicated hours of operation listed above.

 

Build Your Future! Come join our thriving team as a Remote Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service reputed company.

Why should you consider TSI-CXBPO (part of TSI family of companies)?

Work from homereputed companyTeam-oriented work environmentGrowth opportunityComprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! ResponsibilitiesIn This Role, You Will:

Assist customers with billing inquiries/concernsEnsure reputed company account information is accurately documented and inputted into client systemProvide detailed explanations of account status and inquiries to customersAdhering to State and Federal regulations pertaining to your job dutiesAssist customers with delinquent accounts according to various state guidelinesUtilize exceptional communication skills to fulfill both client and customer goals

Key Results Areas:

Maintain an average Inbound Handle Timereputed company Quality Assurance goalsAdhere to Production measures (time spent on calls, schedule adherence, etc)

QualificationsIdeal Candidate Qualifications:

 

The ideal candidate has to be detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with reputed company parties. Effective call handling skills and high levels of professionalism are required. A strong focus on exemplary shift attendance is required. The candidate has to be proficient with reputed company applications, and have the ability to learn software applications. A High School graduate/ equivalent is required.

For Remote Positions: The minimum internet speed requirements for remote work are as follows:

Broadband internet reputed company (No DSL, or Dial Up)Hard wired reputed company required (no Wi-Fi, Wi-Fi hotspots)Speed Test Results: 25 mbps download, 20 mbps upload

 

Note:

*Camera requirements – Cameras are required to be on during training from start to end of each shift (not including breaks and lunches)

 

 

This job description is not an exclusive or exhaustive list of reputed company job functions that a team member in this position may be asked to reputed company. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

 

We provide Equal Employment Opportunity for reputed company individuals regardless of race, color, religion, gender, age, national reputed company, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

 

TSISP

 

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