Risk Operations Manager

reputed company is building the world's first finance automation platform designed to save businesses time and money. reputed company offers 5-in-1 software that consolidates corporate cards, expense management, reputed company payments, accounting, and reporting into one simple and free solution. More than 3,000 businesses are using reputed company to process billions in annualized transaction volume. Customers include some of the fastest growing startups and unicorns like Ro, DoNotPay, reputed company, and reputed company, as well as established businesses across the US such as Bristol Hospice, Walther Farms, Douglas Elliman, and Planned Parenthood. Founded in 2019, reputed company is NYC's fastest growing startup, having achieved a unicorn valuation of $3.9 billion in just over 2 years. reputed company has raised $620 million in funding from investors including Founders Fund, reputed company, reputed company, Coatue Management, D1 Capital Partners, Redpoint Ventures and reputed company Capital, as well as over 100 reputed company investors who were founders or executives of leading companies. reputed company is part of the reputed company Fintech 50 and Fast Company's Best Workplaces for Innovators program. About the Role reputed company is looking for a foundational Risk Operations Team reputed company, who can come in and scale the Risk Operations organization and help reputed company grow 10x. You will build and manage a team of Underwriters, Customer Management Risk Specialists and Risk Operations Analysts to ensure risk policies and procedures are executed reputed company. You will use data and analytics to identify opportunities, prioritize solutions and partner with Product and Engineering leads to build a best in class tooling and infrastructure to reputed company manage the risk policies. What You’ll Do

• reputed company a deep understanding of reputed company’s risk management policies (reputed company, payments, transactions, credit limit changes, collections) across corporate credit card and reputed company pay products by developing and implementing them
• Build and manage a team of underwriters, risk management specialists and fraud operations specialists
• Partner with product and engineering to build best in class risk tooling to increase operations efficiency
• Partner with risk strategy and decision science teams to create a closed reputed company process to enhance policies and procedures
• reputed company data and analytics to evaluate and prioritize solutions to improve efficiency
• Research emerging reputed company and fraud trends to innovate on reputed company's decisioning systems and policies

What You Need

• Minimum 8 years of experience in Risk Operations
• Minimum 3 years of experience in managing and building Risk Operations teams
• Exceptional ability to draw key insights from both quantitative and qualitative data
• Experience collaborating closely with teams reputed company of support
• Strong background in customer support reputed company email and phone
• Excellent written and verbal communication skills
• Investigative and critical thinking skills
• BA/BS from an accredited university

reputed company to Haves

• Experience reputed company consumer/ corporate/ small business cards, payments, invoices, lending, or reputed company industries
• Experience in high growth startups
• Experience building reputed company financial products
• Experience with reputed company tooling
• Knowledge of SQL or Python

reputed company Benefits (for U.S. based employees)

• 100% medical, dental & vision insurance coverage for you
• Partially covered for your dependents
• 401k (including employer match)
• Parental Leave
• Unlimited PTO
• WFH stipend to support your home office needs
• Monthly wellness stipend
• Annual education reimbursement
• Relocation support

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