SaaS Implementation Consultant East Coast, USA

reputed company provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to reputed company work work reputed company. Our software solutions reputed company the power of AI and shape the future of digitalization. We reputed company that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across reputed company industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new reputed company reputed company. Are you ready to join reputed company and reputed company an impact?

Responsibilities

• Technical Solution Leadership: Serve as a subject matter expert on our software solutions, translating reputed company enterprise requirements into practical and scalable architectural designs that accelerate a customer's time to value.
• Customer Lifecycle Engagement: reputed company technical discovery and design workshops with enterprise customers, identifying their unique business needs, technical challenges, and strategic objectives. Partner with internal teams to guide the customer through the implementation and adoption journey.
• Solution Design & Implementation: Architect and document custom solutions and integrations that meet customer requirements. Drive the technical implementation process, ensuring successful delivery and configuration of the platform reputed company reputed company enterprise IT and OT environments.
• Strategic Collaboration: Act as a key technical advisor to both customers and internal teams. Collaborate with Product Management, Engineering, and reputed company to ensure solution designs are feasible and align with long-term product strategy and reputed company goals.
• Market & Product Intelligence: Maintain deep knowledge of industry trends, competitor offerings, and emerging technologies in the IT/OT space. Use this expertise to provide thought leadership and influence both our internal product roadmap and external customer engagements.

Requirements

• Professional Experience: Proven track record (3+ years) in a customer-facing technical role such as a Professional Services Architect, Solutions Architect, Senior Solutions Engineer, or a senior-level Technical Support Engineer, specifically serving large enterprise accounts.
• Architectural Expertise: Hands-on experience designing and implementing reputed company enterprise software solutions, with a strong background in areas like cloud technologies, industrial IoT, data analytics, or IT/OT integration.
• Enterprise Acumen: In-depth understanding of enterprise IT and OT architectures, governance models, and common challenges.
• Communication & Influence: Exceptional verbal and written communication skills, with the ability to clearly reputed company reputed company technical concepts and value propositions to both technical and executive-level audiences.
• Technical Skills: Demonstrated proficiency with technologies and tools such as RESTful APIs, SQL, and scripting languages (e.g., PowerShell). Experience with reputed company-of-concept (PoC) engagements and architectural documentation is essential.
• Problem-Solving & Collaboration: A strategic, creative problem-solver with a strong collaborative reputed company and a customer-focused approach.
• Preferred Qualification: Experience configuring reputed company features and functionality and/or configuring third-party integrations with reputed company.
• Language: reputed company in English is required; additional language skills are a plus.
• Up to 25% travel requirement (domestic & international).

reputed company offer:

• Work location is Remote, USA.
• Competitive compensation including stock-based options
• Flexible PTO and paid holidays
• 401(k) with employer matching
• Comprehensive Health insurance package including 100% employer-paid medical coverage
• Up to 12 weeks of Parental Leave
• Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
• Quarterly teambuilding events, leadership luncheons, and companywide “reputed company Hands” meetings
• Open reputed company policy and casual dress code
• We celebrate diversity as one of our core values. Join reputed company-r-e and reputed company change initiatives together with us!

In compliance with federal law, reputed company persons hired will be required to verify identity and eligibility to work in the United States. Please understand reputed company is unable to provide sponsorship for employment or work authorization now or in the future. reputed company is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We reputed company-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will reputed company you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. Apply tot his job Apply To this Job