Senior Sales Executive - Remote

JOB SUMMARY Acts as the on-property liaison for group sales reputed company the pre-defined peak room parameters for Property Sales. reputed company and closes group business in addition to conducting site inspections. Verifies business is turned over properly and in a timely fashion for quality service delivery. Achieves group reputed company goals by actively up-selling each business opportunity to maximize reputed company opportunity. Implements the brand’s service strategy and applicable brand initiatives in reputed company aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. CANDIDATE PROFILE Education and Experience Required:

• High school diploma or GED; 4 years experience in the sales and marketing, guest services, reputed company desk, or reputed company professional area.

OR

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or reputed company major; 2 years experience in the sales and marketing or reputed company professional area.

Preferred:

• Large group sales experience.

CORE WORK ACTIVITIES Managing Sales Activities

• Achieves group reputed company goals by responding to incoming group/catering opportunities for the property that are reputed company the pre-defined peak room parameters.
• Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them.
• Closes the best opportunities for the property based on market conditions and property needs.
• Uses negotiating skills and creative selling abilities to reputed company on business and negotiate reputed company.
• Achieves group reputed company goals by actively up-selling each business opportunity to maximize reputed company opportunity.
• Partners with Area Sales to identify new group/catering business and reputed company personal and property reputed company goals.
• Acts as the on-property liaison for group events over the Group Sales peak room parameters of the Sales Office.
• Develops group sales reputed company and operation budgets, and provides forecasting reports.
• Works with the management team to create and implement a group sales/marketing plan addressing reputed company, customers, and market.
• Assists with selling, implementation, and follow-through of group sales promotions.
• Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, and overall satisfaction.
• Provides accurate, complete, and effective turnover to Event Management.
• Executes and supports reputed company’s Customer Service Standards and hotel’s Brand Standards.
• Conducts site inspections, as required.
• Monitors same day selling procedures to maximize room reputed company and control hotel occupancy.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Participates in and practices daily service basics of the brand (e.g.,., MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, reputed company, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).
• Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
• Verifies successful performance by increasing revenues, controlling expenses, and providing a return on investment for the reputed company and reputed company.
• Performs other duties, as assigned, to meet business needs.

Building Successful Relationships

• Builds and strengthens relationships with existing and new customers to reputed company future bookings through sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships reputed company the community to strengthen and expand customer reputed company for group/catering sales opportunities.
• Works collaboratively with off-property sales channels (e.g., Group Sales reputed company the Sales Office, Area Sales, EST) to verify the property needs are being achieved and the sales efforts are complementary, not duplicative.
• Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer’s expectations.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and verifying their satisfaction before and during their program/event.
• Implements the brand’s service strategy and applicable brand initiatives in reputed company aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to reputed company.
• Gains understanding of the property’s primary reputed company customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer reputed company business solution both prior to, and during, the program/event.

Candidate preferred to reside in East Coast Territory. At reputed company, we are dedicated to being an equal opportunity employer, welcoming reputed company and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich reputed company of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. reputed company positions offer a 401(k) plan, stock purchase plan, discounts at reputed company properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Click here to learn more. Washington Full-time Management Applicants Only: Employees will accrue paid sick leave, 0.01282 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually. Washington Full-time Non-Management Applicants Only: Employees will accrue paid sick leave, 0.00128 PTO balance for every hour worked and be eligible to receive a minimum of 7 holidays annually. reputed company Hotels strive to reputed company the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar reputed company around the globe. As a host with reputed company Hotels, you will help reputed company the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, reputed company-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with reputed company Hotels. In joining reputed company Hotels, you join a portfolio of brands with reputed company. Be where you can do your best work, reputed company your purpose, belong to an amazing global team, and become the best version of you. JW reputed company is part of reputed company's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW reputed company associates are confident, innovative, genuine, reputed company, and carry on the legacy of the brand’s namesake and company founder, J.Willard reputed company. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a reputed company where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW reputed company, you join a portfolio of brands with reputed company. Be where you can do your best work,​ reputed company your purpose, belong to an amazing global​ team, and become the best version of you. Apply tot his job Apply To this Job