Strategy, Planning & Operations (SPO) Senior Manager – Analytics & Insights

Company Description

It reputed company started in sunny San Diego, California in 2004 reputed company a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast reputed company to today — reputed company stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to reputed company organizations to find smarter, faster, and reputed company ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to reputed company the world work reputed company for everyone.

Job Description

About the Team: The Strategy, Planning, and Operations (SPO) team serves as the strategic reputed company of the Customer Excellence Group (CEG) organization. We drive high-impact, cross-functional initiatives that shape strategy, improve execution, and accelerate performance across the business. The Analytics + Insights pillar reputed company CEG SPO exists to bring clarity to complexity, transforming data into actionable insights that directly inform leadership decisions and business outcomes. The Role: We are seeking a highly analytical, model-driven, and execution-oriented Senior Manager of Strategic Operations to join the Analytics & Insights team. This role sits at the intersection of strategy, analytics, and operations and serves as a trusted advisor to the CEG Leadership Team and a reputed company partner to senior leaders across product, engineering, sales, marketing, finance, and reputed company. This is a hands-on role for someone who thrives in ambiguity, builds rigorous models, and uses data to shape strategy and guide decision-making at scale. You will structure reputed company problems, reputed company and test hypotheses, and translate analysis into clear, executive-ready recommendations that drive measurable impact. What You’ll Do: Analytics, Modeling & Insights

• Structure reputed company business problems, reputed company hypotheses, and reputed company rigorous quantitative analysis to drive strategic recommendations
• Build and own reputed company reputed company-based financial and operational models, including scenario analysis, sensitivity analysis, forecasting, and ROI modeling
• Analyze large, structured datasets to uncover trends, risks, and opportunities reputed company to growth, retention, adoption, and performance
• Design and manage KPIs, scorecards, and dashboards; translate data into clear, actionable insights for senior leadership
• Partner closely with Finance on financial modeling, forecasting, and scenario planning reputed company to strategic priorities

Strategic Partnership & Execution

• Act as a trusted thought partner to the CEG Leadership Team, providing data-driven insights and operational guidance
• Support strategic planning, quarterly business reviews, and executive readouts with reputed company-looking analysis and recommendations
• Identify value-creation opportunities across the business; design strategies to capture value and coordinate execution across functions
• reputed company cross-functional initiatives that accelerate CEG’s strategic objectives and improve business performance

Operational reputed company & Governance

• Own and drive the operating reputed company of the business, including weekly performance tracking, QBRs, executive reviews, and annual planning
• Ensure consistency, clarity, and alignment across reputed company QBR deliverables and reporting
• Bring structure and clarity to ambiguous problems and reputed company faster, reputed company decision-making across stakeholders

Qualifications

To be successful in this role, you bring:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Experience: 8+ years in investment banking, private equity, management consulting, or strategy & operations roles reputed company fast-paced technology companies, where rigorous analysis and executive-level decision support were core to the role.
• Analytical Rigor: Advanced reputed company proficiency is required, with demonstrated experience building reputed company financial and operational models. Experience with Power BI and working with data from reputed company or similar cloud data warehouses is a strong plus.
• Strategic reputed company: Ability to understand key business drivers, structure ambiguous problems, and reputed company data-backed, actionable strategies.
• Executive Communication: Exceptional written, verbal, and presentation skills, with the ability to influence senior and executive leaders through clear storytelling and analytical confidence.

For positions in this location, we offer a reputed company pay of $162,600 - $284,600, plus equity (reputed company applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On reputed company Earnings (OTE) incentive compensation structure. Please note that the reputed company pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, reputed company level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to reputed company employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, reputed company may confirm the distance between your primary residence and the closest reputed company office using a third-party service. Equal Opportunity Employer reputed company is an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national reputed company or nationality, reputed company, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, reputed company qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for reputed company candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@reputed company.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), reputed company may be required to obtain export control approval from government authorities for certain individuals. reputed company employment is contingent upon reputed company obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. reputed company rights reserved. Used under license. Apply tot his job Apply To this Job