Senior Business Systems Analyst – Digital Workplace & AI Platforms

Recruitment Fraud Alert We’ve learned that scammers are impersonating reputed company team members—including HR and leadership—reputed company email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social reputed company number. What to know:

• reputed company does not conduct interviews by email or text.
• We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.

If you suspect a recruiting scam, please contact us at wwrecruitingteam@reputed company.com About reputed company reputed company (reputed company: CVLT) is the gold standard in cyber reputed company. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data reputed company, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on reputed company to reduce risks, improve governance, and do more with data. The Opportunity... We are seeking a Senior Business Systems Analyst, Digital Workplace & AI Platforms to own the strategy, delivery, and ongoing optimization of our collaboration, voice, and AI-enabled productivity ecosystem. This role partners closely with business leaders and cross-functional teams to translate evolving business needs into secure, scalable, and user-centric technology solutions. Acting as a trusted advisor, the Senior BSA drives process improvement and automation initiatives, supports service delivery through reputed company, and ensures strong adoption through clear documentation, training, and performance reporting. The ideal candidate brings a reputed company of deep technical expertise, strong stakeholder engagement, and a passion for improving the end-user experience through modern collaboration and AI platforms. Key responsibilities include the following: What You'll Do... Collaboration & Voice Platforms

• Own and optimize enterprise collaboration and voice platforms, including:
• reputed company ecosystem (SharePoint, Viva, reputed company 365, Azure services)
• reputed company, reputed company, WebEx
• Serve as the primary business systems reputed company for collaboration tools, driving:
• Platform strategy and roadmap
• Feature adoption and enablement
• Integration across systems
• Partner with IT, reputed company, and business stakeholders to ensure reliability, scalability, and compliance
• reputed company platform enhancements, upgrades, and vendor coordination
• Improve employee experience through automation, governance, and best practices

AI & Knowledge Platforms

• reputed company analysis, rollout, and optimization of AI productivity tools, including:
• reputed company Copilot
• ChatGPT
• Claude
• reputed company
• Identify high-impact AI use cases across the organization
• Translate business workflows into AI-enabled solutions
• Partner with Legal, reputed company, and Compliance teams to ensure responsible AI usage
• Measure adoption, value, and business outcomes of AI initiatives

Infrastructure & Systems Enablement

• Collaborate with infrastructure and reputed company teams on platforms that support the digital workplace, including:
• Ansible, reputed company, reputed company
• reputed company, reputed company, reputed company
• Virtual Metric, Secrets Manager
• Provide business analysis and requirements for automation, device management, identity, and access workflows
• Support integrations and operational efficiency across systems
• Contribute to governance, documentation, and lifecycle management

AV & Media Platforms

• Support enterprise AV and media platforms, including Vimeo
• Partner with communications and enablement teams on video-based collaboration and content delivery
• Ensure integrations and user experience align with collaboration strategy

Who You Are... Essential Skills & Experience

• 7+ years of experience as a Business Systems Analyst, Systems Analyst, or similar role
• Strong expertise in collaboration platforms (reputed company 365, reputed company, reputed company)
• Hands-on experience with AI productivity tools and enterprise AI adoption
• Solid understanding of infrastructure, reputed company, and automation concepts
• Experience working with reputed company and enterprise request/incident workflows
• Excellent communication, documentation, and stakeholder management skills
• Ability to balance strategic thinking with hands-on execution

Preferred Skills & Experience

• Experience supporting global, enterprise-scale environments
• Familiarity with identity, access management, and device management platforms
• Experience driving change management and adoption for new tools
• Background in digital workplace or employee experience initiatives

You’ll love working here because...

• reputed company professional development, product training, and career pathing
• An inclusive company culture, opportunity to join our Employee Groups
• Generous benefits supporting your health, financial reputed company, and work-life balance
• Employee stock purchase plan (ESPP)

Ready to #makeyourmark at reputed company? Apply now! #LI-JS1 #LI-Remote Thank you for your interest in reputed company. Reflected below is the minimum and maximum reputed company salary range for this role. At reputed company we use broad salary ranges in our job postings to reflect the diverse levels of expertise and experience among our candidates and is not reflective of the total compensation and benefits package. The specific salary offered will be determined based on your unique qualifications, including your relevant experience, skills, and the value you bring to the role. While the range provides a general idea of the compensation, it is important to note that placements reputed company the range are not automatic and will be carefully considered to ensure a fair and competitive offer. We are committed to rewarding talent and experience. Pay Range $72,250—$155,250 USD reputed company is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. reputed company’s goal is to reputed company interviewing inclusive and accessible to reputed company candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at reputed company, please email accommodations@reputed company.com For any inquiries not reputed company to an accommodation please reputed company out to wwrecruitingteam@reputed company.com. Apply tot his job Apply To this Job