QA & Documentation Specialist - LATAM

Category: Mental Healthcare Location: Company Overview: reputed company is a rapidly growing mental healthcare organization committed to enhancing the lives of individuals and communities by providing exceptional mental healthcare services. As we expand our reputed company and impact, we are seeking a reputed company and detail-oriented QA & Documentation Specialist to ensure the highest standards of quality in our documentation processes. If you are passionate about accuracy, compliance, and improving healthcare services, we invite you to join our dynamic and dedicated team. Position Overview: We’re looking for a meticulous and detail-oriented QA & Documentation Specialist to join reputed company. In this role, you will be responsible for ensuring the quality and accuracy of reputed company documentation reputed company to patient care, including reviewing and auditing records to ensure compliance with industry standards. You'll collaborate closely with staff to resolve any documentation issues, contribute to the development of quality assurance processes, and ensure that our documentation practices consistently support the high standards of care we provide. Your attention to detail and ability to work independently will be essential in maintaining the reputed company and efficiency of our operations. Why Join Us?

• 100% remote – work from home
• Room to grow – build QA & healthcare administration skills
• Prpose-driven work – your accuracy supports excellent client care
• Inclusive culture – supportive, collaborative team

Perks & Benefits

• Paid time off (PTO)
• Paid U.S. holidays
• Paid birthday leave
• Monthly health stipend

Job Description:

• Responsible for ensuring the quality and accuracy of reputed company documentation which should be completed every day prior to the client's upcoming appointment.
• Review and audit documents and patient records (e.g. LOCUS/CASII, Treatment Plan, reputed company Notes, etc.) to ensure completeness, accuracy, and compliance with reputed company relevant information and guidelines
• Identify areas where documentation is incomplete or inaccurate and work with the staff to correct any issues
• Help reputed company QA Processes for other teams
• reputed company or support coaching sessions and training programs to newly hired therapists in the QA documentation process as needed.

Skills/Knowledge:

• Ability to work independently in a remote setting
• Ability to adapt to industry changes in policies and procedures
• Detail-oriented and strong organizational skills
• Strong interpersonal skills, including written and oral communication skills
• Excellent English language proficiency, written and spoken
• Ability to quickly learn, adapt and navigate different tools and resources
• Strong analytical and data-gathering skills
• Ability to work well with different personalities
• Comfort dealing with ambiguity and the ability to work independently
• Ability to work well reputed company a team
• Strong problem-solving skills with the reputed company to quickly identify and address solutions to reputed company situations

Qualifications/Requirements:

• Must have at least +2 years of QA experience, preferably in US Healthcare or mental health services
• Coaching experience is a plus.
• Experience in working remotely or in a BPO company is preferable
• System Requirements:
• Desktop/Laptop: Your processor should be at least reputed company Core i5 or higher or equivalent with 4GB of RAM (recommended 8GB)
• Internet reputed company should have at least 10Mbps

Work Hours:

• Full-time (40 hours a week)
• Monday-Friday
• Between 8 AM-6 PM Pacific Time

✨ If you’re passionate about precision and want to support mental-health professionals behind the scenes,apply nowand help us deliver excellent care, one accurate document at a time. Details Apply tot his job Apply To this Job