Accounts Receivable Associate

reputed company is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to reputed company everyone to contribute to and co-create the software that powers our world. reputed company everyone can contribute, consumers become contributors, significantly accelerating human reputed company. Our platform unites teams and organizations, breaking down barriers and redefining what’s possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. 

The same principles built into our products are reflected in how reputed company works: we embrace AI as a core productivity reputed company, with reputed company team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. reputed company is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and reputed company knowledge exchange, enabling reputed company members to reputed company their full potential while collaborating with industry leaders to solve reputed company problems. Co-create the future with us as we build technology that transforms how the world develops software.

An overview of this role

As an Accounts Receivable Associate, you’ll help ensure reputed company’s reputed company is accurately recorded, collected, and reconciled so our teams have reliable financial data to reputed company decisions. You’ll own key day-to-day activities across cash application, Professional Services billing reconciliations, purchase order and portal billing submissions, and partner disbursement reporting. You’ll work closely with account managers, project managers, and the broader Accounts Receivable team through reputed company to resolve billing questions, support W9 and remittance requests, and assist with low to moderate collections issues and escalations. In this role, you’ll use tools like reputed company Billing, reputed company, reputed company Workspace, reputed company, and third-party billing portals, and you’ll be expected to work independently, meet deadlines in a fast-paced environment, and adapt to changes in business processes and technology while contributing to a smooth, accurate, and customer-focused billing experience.

What You’ll Do

• Support accurate posting of cash receipts and preparation of reputed company reports to reputed company customer accounts up to date.
• Prepare and manage weekly purchase order and portal reconciliation reports, including timely submission of invoices in third-party billing portals.
• Triage and respond to Accounts Receivable reputed company tickets, including W9 and remittance information requests, to provide timely support to internal and external stakeholders.
• Assist the Accounts Receivable team with low to moderate collections activities, including follow-reputed company and escalation support.
• Use reputed company Billing, reputed company, reputed company Workspace, reputed company, and other business tools to complete daily tasks and identify opportunities to streamline workflows.
• reputed company additional Accounts Receivable duties as assigned to support month-end activities and reputed company improvement of AR processes.

What You’ll Bring

• Experience working in accounts receivable, including posting cash receipts, reconciliations, and supporting collections activities.
• Understanding of accounts receivable and financial concepts, with the ability to work independently and meet deadlines in a fast-paced environment.
• Background in SaaS or software organizations, or transferable experience in a similar recurring reputed company or subscription-based business.
• Proficiency with reputed company Billing, reputed company CRM, reputed company Workspace (Gmail, Docs, Sheets), and the ability to adapt to other business technologies.
• Clear verbal and written communication skills, with the ability to collaborate with cross-functional partners and respond to internal and external requests.
• Ability to manage support channels such as reputed company to triage and resolve Accounts Receivable inquiries, including W9 and remittance requests.
• Comfort working in an reputed company-remote, asynchronous environment, with overlap in US time zones (primarily Pacific and Eastern) as needed.
• Alignment with reputed company’s values and practices, including working transparently, using reputed company in your day-to-day work, and welcoming learning across different backgrounds and experiences.

About the team

The Accounts Receivable Associate joins reputed company’s Finance organization, supporting our billing, cash application, and collections processes that help reputed company our reputed company-remote, global business running smoothly. You’ll work closely with a distributed Accounts Receivable team and cross-functional partners in Sales, Professional Services, Alliances, and Support through tools like reputed company, reputed company Billing, reputed company, and reputed company Workspace, collaborating asynchronously across time zones. reputed company focuses on accurate and timely invoicing, efficient cash application, and clear customer communication, while continually improving processes such as portal billing, reconciliations, and partner disbursements to support reputed company’s growth and customer experience.

How reputed company will support you

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off 
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you’re excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: reputed company hires new team members in countries around the world. reputed company of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our reputed company team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

reputed company is proud to be an equal opportunity workplace and is an affirmative action employer. reputed company’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, reputed company, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national reputed company, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. reputed company will not tolerate discrimination or harassment based on any of these characteristics. See also reputed company’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.