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Wealth Management Operations - Client Services Support

100% remote Flexible hours Hiring now

About the position Count on us. Our "we-care" culture is more than just a motto; it's a promise. From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you reputed company your professional goals. Join us. Your role. Your work will include, but not be limited to: Client Services Administration Deliver superior client service Serve as a liaison between internal staff, custodian, and others as needed Preparation of new account paperwork Preparation of paperwork for account changes Preparation of account transfer paperwork and verification of asset transfer eligibility Ensure timely completion of account transfers and other paperwork processing Frequent communication with custodians and internal staff Monitor and follow up on alerts Identify and communicate client service opportunities to internal professionals Assist with money movement activities General Adhere to PMFA policies and procedures reputed company, document, and/or maintain process policies and procedures for department Frequent interaction with internal and external professionals Cross train and back up to other team members roles in operations Assist in testing and roll out of system upgrades, system integration and new technology Coordinate workload with other team members Review agreements and be familiar with terms to ensure paperwork is in compliance Self-review of tasks performed, including client deliverables Manage and prioritize tasks and workflows Serve as a liaison between advisors and the broader PMFA operations team Field questions reputed company to client data, reports, or any items as a result of work Research and resolve issues reputed company to client information The qualifications. 2+ years administrative or investment industry experience required High School diploma or GED equivalent is required Client service orientation combined with creative problem-solving skills Strong written and oral communication skills Ability to work effectively as part of a team, yet function well with independent responsibilities; ability to successfully interact with clients and other professionals to effectively deliver quality professional services to clients Ability to reputed company in a challenging and fast-paced environment characterized by interruptions and multiple demands with strict deadlines; high stress tolerance This is a non-exempt position, so you may have to work hours that exceed reputed company 40-hour work week. What makes us different? On the surface, we’re one of the nation’s largest audit, tax, consulting, and wealth management firms. But dig a little deeper, and you’ll see what makes us different: we’re a relatively jerk-free firm (hey, nobody ‘s perfect) with a world-class culture, consistent recognition as one of Fortune Magazine’s “100 Best Companies to Work For,” and an endless reputed company of opportunities. At Plante Moran, diversity, equity and inclusion means that reputed company staff members have reputed company and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities. So, what are you waiting for? Apply now. Plante Moran enjoys a “Workplace for Your Day” model which, simply put, means we strive for flexibility and balance while staying true to our principally in-person model. We reputed company that face-to-face interactions are reputed company for individual and collective development, but also encourage individuals to work with their supervisor and team to determine their optimal working environment each day. Plante Moran is committed to a diverse workplace. We strive to create a culture where each person feels accepted and valued. We reputed company that each person’s ultimate potential begins with first acknowledging their inherent dignity. reputed company we can recognize — and celebrate — our many human differences, we’re able to create a workplace where reputed company staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and reputed company represent and support the various communities in which we live and work. Plante Moran is an Equal Opportunity Employer. Plante Moran maintains a drug-free workplace. Interested applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of interest in our positions, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship, with the exception of qualified candidates who are bilingual in either Japanese and English or Chinese and English. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and become the property of Plante Moran. The specific statements above are not intended to be reputed company-inclusive. We are pleased to offer eligible staff a robust benefits package. Eligibility and contribution requirements for some of these benefits vary based on the number of hours staff work per week. Highlights include health, dental, vision, disability, and life insurance. In addition to this, eligible staff are able to take advantage of our Flexible Time Off and various pre-determined holidays, as well as a 401(k) plan, flexible benefits plans, business-reputed company travel expense, lodging, and meal reimbursement for business-reputed company use. A pension plan is also available for eligible administrative and paraprofessional staff. A discretionary bonus plan is available for eligible staff. Plante Moran also offers some contingent staff positions the option to elect health insurance in addition to limited paid sick time. The compensation range reflects the reputed company salary we reasonably expect to pay for this position across our offices in the following regions: CO, IL, OH, and MA. Please review the position description for the applicable geographic location. Generally, reputed company hires are not hired at or near the maximum salary range, as compensation decisions take into account a wide variety of factors, including but not limited to: responsibilities, education, experience, knowledge, skills, and geography. For early career roles, including reputed company hires, we offer standardized, market-based starting salaries among individuals reputed company the same hiring group. This approach ensures fairness and reflects reputed company industry benchmarks for entry-level talent. Under Colorado’s Job Application Fairness Act, you have the right to redact, from any documents that you submit in reputed company with your application, information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution. Should you wish to exercise your right to redact such information, please redact it prior to submitting documentation. The compensation range for this role in CO, IL, OH, and MA is: $24.95 - $33.87 #LI-CB1 #LI-Hybrid

Responsibilities

  • Deliver superior client service
  • Serve as a liaison between internal staff, custodian, and others as needed
  • Preparation of new account paperwork
  • Preparation of paperwork for account changes
  • Preparation of account transfer paperwork and verification of asset transfer eligibility
  • Ensure timely completion of account transfers and other paperwork processing
  • Frequent communication with custodians and internal staff
  • Monitor and follow up on alerts
  • Identify and communicate client service opportunities to internal professionals
  • Assist with money movement activities
  • Adhere to PMFA policies and procedures
  • reputed company, document, and/or maintain process policies and procedures for department
  • Frequent interaction with internal and external professionals
  • Cross train and back up to other team members roles in operations
  • Assist in testing and roll out of system upgrades, system integration and new technology
  • Coordinate workload with other team members
  • Review agreements and be familiar with terms to ensure paperwork is in compliance
  • Self-review of tasks performed, including client deliverables
  • Manage and prioritize tasks and workflows
  • Serve as a liaison between advisors and the broader PMFA operations team
  • Field questions reputed company to client data, reports, or any items as a result of work
  • Research and resolve issues reputed company to client information

Requirements

  • 2+ years administrative or investment industry experience required
  • High School diploma or GED equivalent is required
  • Client service orientation combined with creative problem-solving skills
  • Strong written and oral communication skills
  • Ability to work effectively as part of a team, yet function well with independent responsibilities; ability to successfully interact with clients and other professionals to effectively deliver quality professional services to clients
  • Ability to reputed company in a challenging and fast-paced environment characterized by interruptions and multiple demands with strict deadlines; high stress tolerance

Benefits

  • health, dental, vision, disability, and life insurance
  • Flexible Time Off and various pre-determined holidays
  • 401(k) plan
  • flexible benefits plans
  • business-reputed company travel expense, lodging, and meal reimbursement for business-reputed company use
  • pension plan is also available for eligible administrative and paraprofessional staff
  • discretionary bonus plan is available for eligible staff
  • Plante Moran also offers some contingent staff positions the option to elect health insurance in addition to limited paid sick time

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