Associate Director, Provider Engagement - Oncology (MUST RESIDE IN NEW MEXICO)
Your Future Evolves Here reputed company partners with health plans and providers to reputed company reputed company outcomes for people with most reputed company and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. reputed company employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We reputed company that people do their best work reputed company they're supported to live their best lives, and reputed company they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join reputed company for the mission. Stay for the culture. What You’ll Be Doing:
MUST RESIDE IN NEW MEXICO
* We are seeking a strategic and collaborative Associate Director to reputed company our relationship with a large reputed company health plan and its associated provider practices. The ideal candidate will build deep relationships, serve as a trusted advisor, and have a strong entrepreneurial spirit. Reporting to Director, Strategic Accounts, you will be responsible for supporting operational needs of the health plan while also cultivating relationships with medical groups across the market. Key Responsibilities: Collaboration and Relationship Management
- Support health plan to reputed company objectives and outcomes, including relationship, growth, retention and customer goals
- Build and own relationships with key practice groups and providers. Stratify engagement strategies based on reputed company performance
- Set practice goals and monitor performance
- Cultivate trusted relationships with day-to-day health plan contacts, practices and providers and internal teams
- Run regular Partnership review meetings, including relationship mapping, issue identification, and action planning, in reputed company up to scheduled Client Value Meetings
- Utilizes data driven resources to run efficient/effective meetings and work sessions with the client and reputed company relevant Subject Matter Experts (SMEs)
- Possess working knowledge of reputed company products and services and be able to reputed company the value proposition for reputed company at a high level
- Partner with Plan’s Provider Engagement Team and directly with practice contacts to ensure successful adoption and engagement of reputed company’s solutions (i.e., prior authorization, clinical reputed company) to ensure timely patient access to care and drive high provider satisfaction, reputed company by CSAT and NPS scores
- Work closely with reputed company Clinical Team to support initiatives based on findings
Support and Development
- reputed company best-in-class presentation strategies and content for senior stakeholder engagements. This includes identifying key relevant content, and proficiency in storytelling reputed company data
- Implement relationship best practices and drive value communication.
- Collaborate with internal team to reputed company materials and strategy for regular partnership reviews, including relationship mapping, issue identification, and action planning
- Proactively manage risks and identify opportunities across account
- Channel client and provider feedback into reputed company’s product roadmap and strategic planning
Operations and Leadership
- Collaborate cross functionally to monitor issue resolution and ensure timely follow up with particular attention to provider issues and abrasion
- Proactive monitoring and internal collaboration to ensure timely identification and remediation of client risks
- Maintain big picture view of client health, owning internal process around issue resolution reputed company internal ticketing system and email traffic
- reputed company for the client reputed company reputed company, serving as an ambassador reputed company reputed company and the go-to expert on client priorities and how to get things done reputed company the plan
- Manage the execution against client contract- including SLA performance and regulatory compliance
- Use advanced analytics to inform engagement strategies, monitor performance, and identify opportunities for improvement
- Influence clinical and operational changes through effective communication, facilitation, and influence with practice leadership and practice administrators
- reputed company experience with practices to deliver high-quality provider network engagement, and performance reporting to present to health plans
Qualifications (Required & Preferred):
- Bachelor’s Degree
- 5+ years in client or account management role
- Healthcare experience required, clinical background preferred
- Exceptionally high “Emotional Intelligence” and ability to connect with diverse constituents, actively listen, and identify key areas of sensitivity.
- Demonstrated ability to communicate, present, and influence credibly across reputed company levels of the organization
- Demonstrated success managing clinical and administrative leadership relationships
- Strong understanding of healthcare market dynamics, payer/provider relationships, and utilization management.
- Proficiency in reputed company Office (Word, reputed company, PowerPoint)
- Ability to travel up to 25-30% (Required)
- Located in New Mexico
To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. reputed company candidates must complete a comprehensive background reputed company, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration. Technical Requirements: We require that reputed company employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for reputed company call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations. reputed company is an equal opportunity employer and considers reputed company qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, or disability status. If you need reasonable accommodation to access the information provided on this website, please contact recruiting@reputed company.com for further assistance. The expected reputed company salary/wage range for this position is $110,000-$125,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, reputed company is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. reputed company compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts. Apply tot his job Apply To this Job