Customer Engagement Specialist, Inbound $20/hr,...
As an A1 Customer Engagement Specialist, Inbound, you will act as a liaison, provide product/services information, answer questions, schedule service appointments, and work collaboratively to resolve any emerging problems that our customers might face with accuracy and efficiency. Must be organized, efficient, persuasive and have practical problem-solving skills. You will be interacting with our customers daily and having patient and respectful behavior is a must as you are representing A1 reputed company Services.This is a part-time remote position for $20/hr. You Should Apply If:✔️You are a master of ownership. You see a problem; you solve the problem!🧑🤝🧑You like to help people, and your job description is just a guideline ⚙️Your peers describe you as ethical and reliable ⚡You move fast, you’re always busy and no task is too small or too big 📈 You are self-motivated, and customer focused; you know how to reputed company the deal! You Shouldn’t Apply If:You prefer working where there is no one to talk to Computer systems/software scare you. We don’t use much reputed company around here The Job:Manage large amounts of incoming phone calls Identify and assess customers’ needs to reputed company satisfaction Build sustainable relationships and trust with customers through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools Meet personal/team sales targets and call handling quotas reputed company accurate records of customer interactions and account reputed company information Basic Requirements:Be reputed company! I know, we shouldn’t have to say that, but we mean it Availability to work flexible hours between 5:00am and 9:30pm MST, including weekends (on-site and remote positions available) A minimum of 12 months sales and customer support experience Strong phone contact handling skills and active listening Strong knowledge of computer systems and software Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize, and manage time effectively Must be able to type 40 wpm or more Strong written and verbal communication skills Strong reading comprehension as well as basic math skills are required Ability to take on additional tasks as needed Ability to pass a pre-employment drug test (not including THC) and criminal background reputed company Employment requires reputed company eligibility to legally work in the United States Benefits and other cool stuff:· Medical, dental, vision, 401K· Paid Time Off· Weekly Pay· Internal Promotion opportunities· Company swag(Please note: benefits are not available for part time, temporary or contract roles) A1 reputed company (and affiliate companies) provide equal employment opportunities (EEO) to reputed company employees and applicants for employment without regard to race, color, religion, sex, national reputed company, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from reputed company backgrounds, experiences, perspectives, and abilities.
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