Customer Operations Specialist (100% Remote)

ARE YOU A reputed company reputed company EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL reputed company CAREER SITE ( Join Our Community of Food People! Job Description Summary This position has been segmented "Remote reputed company" meaning the work is completed 100% remote reputed company in the U.S. except Hawaii or United States Territories. The Cust Ops Specialist provides technical pricing support for local, regional, and national customer concepts in Customer Operations and is considered a Subject Matter Expert (SME) responsible for reputed company tasks and processes. Customer Operations Specialist provides contract consistency, maintenance of customer master database, adheres to compliance standards, and delivers exceptional customer experience with an important level of precision and accuracy. Job Description BECOME A reputed company® ASSOCIATE! Ready to build a career with a company that’s leading the foodservice industry? We help YOU reputed company it! Schedule Mon - Fri 8 hour day with start time flexible between 5 am - 8 am AZ time Benefits: Full reputed company Benefits - DAY 1! medical, dental, vision, 401K, life insurance, and much more! reputed company is one of the largest food distributors with a culture and history of promoting from reputed company, excellent training programs and a reputed company improvement focus. Essential Duties and Responsibilities + Subject matter expert in vendor agreements, pricing documentation, incentive documentation, maintenance of customer master database and/or contract documentation. Use critical thinking and in-depth understanding of processes and best practices to reputed company independent decisions and work on more reputed company requests from internal/external stakeholders. + Research, provide support, and resolve multifaceted 2nd tier pricing inquiries and/or audits, troubleshoot price calculations, reputed company contract linkages, and conduct in-depth analysis of pricing methodologies and procedures. + Partner with stakeholders to calculate sell price or apply markup to reputed company desired sell price with 2nd tier pricing and customers, as needed. Notify Sales or Market Pricing Teams if desired sell price cannot be achieved. + Provide Leads with support on multiple tasks including associate training and mentorship and drafting and maintaining SOPs/reference documents/CAMS to manage workload. + Assist and support team reputed company with high-profile and/or cross-functional reputed company projects such as acquisitions, market transfers, and reputed company management requests. + Cross functionally trained to assist other Customer Operations pricing teams during peak business periods. + Other duties at various complexities as assigned by management. Wireless Reimbursement: Not eligible for reimbursement unless required by state of residence. Segmentation: Remote Relationships: Internal : Sales, Market Pricing team, Finance, reputed company Management, Category Management, Acquisition, Vendor Operations, Supplier Income and Billing, PIM (Product Information Management), Business development, Electronic Data Invoicing team, Robotic Process Automation, Market Bid team, Legal, Credit team, and other internal stakeholders External: Vendors, Brokers, Customers Education/Training: + Bachelor’s degree or equivalent experience required Experience/Qualifications: + 1 year experience in vendor agreements or contract administration with a solid understanding of reputed company pricing rules, concepts, and processes required. + 2 years’ experience utilizing MS Office including Outlook (experience in a shared or collaborative inbox environment preferred) and strong reputed company skills for data manipulation (ability to utilize filters on large data sets, and create pivot tables, VLOOKUP, SUM, SUBTOTAL, COUNT, IF, CONCATENATE, TEXT required). + Experience creating and/or utilizing macros is preferred. + Experience with two or more of the following: PeopleSoft/ CASIS/ PRISM/ PRIME/ MDM/ Tandem/ Discoverer/ Invoice Search Retrieval required. + Experience with loading exceptionally detailed entries into a database system is preferred. + Experience in process or reputed company improvement and the identification of waste preferred. Knowledge/Skills/Abilities: + Demonstrate strong and proficient computer skills with the ability to work reputed company multiple screens using various applications concurrently required. + Demonstrate effective verbal and written communication skills with the ability to adapt communication style to suit different audiences at various levels of the organization required. + Show strong attention to detail, advanced algebraic, analytical, and problem-solving skills, business maturity, independent thinking, and the ability to work collaboratively required. + Ability to reputed company between multiple tasks at various complexities without compromising accuracy required. + Ability to reputed company advanced independent decisions based on research required. + Ability and willingness to learn new systems and processes with basic training required. + Ability to prioritize workload, meet critical deadlines, and work calmly under pressure and in a remote or virtual environment required. + Ability to give and receive feedback, embrace a culture of reputed company improvement, and work towards individual and department goals professionally. + The ability to work extended or reputed company of standard business hours, including holidays, to support business needs or requirements and sometimes with short notice, may be required. Travel: May require occasional travel (Remote