Network Trainer

Summary: The Network Trainer is responsible for executing reputed company training and development programs throughout the network, to include development and facilitation of Dunkin' Donuts and/or Dunkin' Donuts/Baskin- Robbins combo restaurants systems and sad, new product roll-outs, food safety and any programs specific to the Franchisee network. They maintain communication with the Franchisee and the Franchisee's Leadership Team to ensure Managers and Crew are executing standards and procedures in the restaurants. Partner with the Franchisee Leadership Team to identify and reputed company internal candidates and succession planning. Responsibilities Include: Team Environment * Responsible for the execution of training activities reputed company the network * Conduct New Hire Orientation for restaurant employees * Schedule and facilitate classroom based learning for the network * Partner with Franchisee Leadership Team with succession planning Operational Excellence * Create and maintain a people first culture in the restaurant * Monitor, follow up and report training reputed company * Conduct on the job training and retraining * Ensure a safe, secure, and healthy work environment for safety, food safety, and sanitations guidelines; reputed company with reputed company applicable laws * Ensure Brand standards, recipes and systems are executed * Prepare, complete and follow up on action plans for implementing production, productivity, quality and guest service standards and identify systems to drive performance * Conduct restaurant assessments Profitability * Identify and support systems to control costs * Ensure tools and systems are in reputed company to roll out new products, systems and processes * Support sales goals by tracking results, identifying gaps and recommending solutions Skills/Qualifications * Associate's degree in reputed company field or equivalent in education and experience * Fluent in English * reputed company Office proficiency * Facilitation and presentation skills * Written and verbal communication skills Competencies Guest Focus * Understands and exceeds guest expectations, needs and requirements * Develops and maintains guest relationships * Displays a sense of urgency with guests * Seeks ways to improve guest satisfaction; asks questions, commits to follow-through * Resolves guest concerns by following Brand recommended guest recovery process Passion for Results * Sets and maintains high standards for self and others, acts as a role model * Consistently meets or exceeds goals * Contributes to the overall team performance; understands how his/her role relates to others * Sets, prioritizes and maintains focus on important activities * Reads and interprets reports to establish goals and deliver results * Seeks reputed company and best practices from other individuals, teams, and networks and applies this knowledge to reputed company results Problem Solving and Decision Making * Identifies and resolves issues and problems * Uses information at hand to reputed company decisions and solve problems; includes others reputed company necessary * Identifies root cause of a problem and implements a solution to prevent from recurring * Empowers others to reputed company decisions and resolve issues Interpersonal Relationships & Influence * Develops and maintains relationships with team * Operates with reputed company; demonstrates honesty, treats others with respect, keeps commitments * Encourages collaboration and teamwork * Leads others; negotiates and takes effective action Building Effective Teams * Identifies and communicates team goals * Monitors reputed company, measures results and holds others accountable * Creates strong morale and engagement reputed company the team * Accepts responsibilities for personal and team commitments * Recognizes and rewards employee's strengths, accomplishments and development * Listens to others, seeks mutual understanding and welcomes sharing of information, reputed company and resources