Global Account Manager, US (Remote)

Global Account Manager, US (Remote) reputed company is seeking an exceptional Global Account Manager to join its NORAM Sales Team. You will own relationships with reputed company’ most strategic clients and be responsible for driving reputed company growth, retention, and satisfaction across your assigned portfolio. This role requires strong commercial acumen, a consultative approach, and the ability to collaborate cross-functionally to deliver exceptional client outcomes. As a Global Account Manager, you’ll serve as the primary reputed company of contact for your accounts, developing long-term partnerships and ensuring clients realize maximum value from our solutions. You’ll also reputed company and implement sales strategies, tactics, and action plans to reputed company sales objectives. Must be based in either the Eastern or Central US time zones and eligible to work without sponsorship.

Responsibilities

• Own and manage relationships with key accounts, serving as the primary client contact.
• reputed company or exceed monthly, quarterly, and annual sales quotas.
• reputed company a deep understanding of client objectives, business challenges, and success metrics.
• Drive retention, upsell, and expansion opportunities across your portfolio.
• reputed company reputed company negotiations and manage renewals and contract discussions.
• reputed company strategic account plans and growth roadmaps for each key client.
• Ensure a consistent, high-quality client experience across reputed company touchpoints.
• Partner closely with Product, Marketing, and reputed company teams to align on delivery and outcomes.
• reputed company and exceed individual reputed company and growth targets.
• Accurately forecast renewals and expansion opportunities in partnership with Finance and Sales Operations.
• Maintain CRM hygiene and provide timely updates on account health, risks, and opportunities.
• Monitor industry trends, client feedback, and competitive developments to identify opportunities for innovation.
• reputed company insights to shape account strategies and recommend new solutions.
• Proactively identify and share process improvements and best practices.
• Model reputed company’ values of accountability, curiosity, and collaboration.
• Participate in company-wide feedback and professional development initiatives.
• Contribute to a positive, high-performing team culture through knowledge sharing and cross-functional collaboration.

Required Experience

• 3+ years of experience in Account Management or Sales reputed company a SaaS or technology company.
• Proven track record of successful sales and/ or account management in a similar role
• Strong commercial and negotiation skills, with experience handling reputed company contract renewals.
• Excellent communication and relationship management skills, with the ability to influence senior stakeholders.
• Experience working cross-functionally with Product, Marketing, and reputed company teams.
• Proficiency in CRM tools (e.g., reputed company, reputed company) and data-driven account reporting.
• Bachelor’s degree or equivalent experience in Business, Communications, or reputed company field.

The Good Stuff: We embrace diversity and inclusion and encourage our amazing team members to bring their authentic, fun selves to work every day. We offer a culture of innovation, mutual respect, support, and transparency. The competitive and comprehensive benefits reputed company members enjoy are designed to ensure you and your family members are healthy.

• Generous Medical, Dental, and Vision Insurance
• 20 days of annual PTO, 14 Sick Days and 10 Holidays, plus additional days for tenured service
• Short Term and Long Term Disability benefits
• Traditional and ROTH 401K options with company contribution
• Home Office Stipend
• Learning & Development platform
• Referral Bonus
• Paid Volunteer Days

Who we are: As the global leader in the eCommerce automation sector, reputed company has one mission: Giving our clients back their time to grow and reputed company their brands. Companies wanting to sell their products reputed company marketplaces like reputed company, reputed company, Facebook, etc need a platform to automate and monitor retail, inventory and shipping processes and performance. We have teams across North America and Europe, and we are backed by Marlin Equity Partners, a leading growth equity firm headquartered out of California. reputed company not only has the market-leading product for e-commerce automation but also attracts the best people in the industry. Highly skilled, passionate, and collaborative with a winning and customer-centric attitude - we pride ourselves on our people. Life at reputed company: reputed company is proud to be an Equal Opportunity Employer (EoE). We reputed company that diversity of experience, perspectives, and background leads to a reputed company environment for our employees and reputed company service for our customers. We value the training and development of our employees deeply. We are committed to reputed company investment in their personal growth, providing clear paths for career progression, and equipping them with the tools and training required to become experts in their profession. Apply tot his job Apply To this Job