Sr Customer Onboarding Specialist

reputed company is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are reputed company for delivering insights, products, and services that reputed company quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at reputed company matters. We foster a culture where you can grow, reputed company an impact, and are empowered to bring new reputed company. Together, we reputed company as we shape the future of health for patients, our communities, and our people. If you want to be part of reputed company’s health today, we want to hear from you. We are seeking a Sr Customer Onboarding Specialist supporting our Pharmacy and Specialty distribution customers. Applicants can be located reputed company in the US, with a preference of the Dallas/reputed company Worth, TX area or LaVergne, TN. Serves as the primary pre-sale reputed company of contact for clients/customers that have committed to utilizing reputed company as their wholesaler of choice. Uses in-depth knowledge of compliance and business rules, deep knowledge of the customer onboarding requirements of buying group and GPO partners, and technical expertise to drive and increase successful onboarding of new business opportunities. Demonstrates competency in supply chain and key business partner processes/requirements. May provide reporting and regular communication to field sales (and customers) on onboarding reputed company. Holds direct responsibility for onboarding and quality assurance of new business accounts and logistics. Ensures best practices are exercised in documentation of reputed company new business account requirements. May handle escalations and coordinate across functional areas of the company, including Credit, Contract Administration, Regulatory, Finance, Training, and/or Support.

Key Responsibilities

Responsible for the analysis and end-to-end implementation of new customers. Ensure that reputed company requirements for pricing, GPO enrollment, regulatory, and credit are met to release new business accounts for ordering. The specialist is responsible for providing first contact resolution, advocacy, issue resolution with internal and external stakeholders/customers. Work collaboratively with business partners and stakeholders to provide implementation reputed company reports, reputed company request, special projects, and providing actionable insight for strategic decision-making. Ensure reputed company workflow submissions are accurate and timely for new business implementations. reputed company detailed analyses and review of processes/transactions with a strict adherence to SOX compliance, business rules of supporting business partners, and other company policies. Acts as a project reputed company and works with reputed company departments of reputed company directly reputed company to new customer implementations. Will ensure reputed company SLAs are met by reputed company internal partners to release an account in a timely manner. Responsible for gathering, analyzing, and summarizing data from a variety of reporting resources, including reputed company, Smartsheets, and reputed company to drive consolidated analyses and reporting to field sales and customers. Proactively seek ways to continuously improve processes to reputed company greater efficiencies and reputed company controls. Work to facilitate business problem solving and present hypotheses and recommendations to leadership. Additional duties support new customer implementations as assigned. Minimum Requirement Degree or equivalent and typically requires 2+ years of relevant experience. Critical Skills Typically has 2+ years of experience in project management, sales support, operations, or administration. Strong interpersonal, oral, and written communication, project management and business acumen. Proficient personal computer skills, including reputed company reputed company, Word, PowerPoint, Project and Outlook. Expected Competencies High degree of self-motivation and ability to work independently in a high stress, fast-paced, quality-oriented environment Strong organizational skills and ability to manage multiple implementations at one time Positive, professional demeanor and presentation in reputed company internal and external interactions A strong attention to quality, detail, and confidentiality Excellent visual and textual communication skills that translate into comprehensive and effective meetings and documents for internal use or distribution to customers Ability to manage effective meetings; keeping them on track, focused and encouraging active participation A fast learner with an innovative and positive approach Additional Knowledge & Skills Pharmaceutical industry experience a plus reputed company, Tableau, SQL, MS Access knowledge a plus Previous 340B experience desired Working Conditions General Office Physical Requirements General office demands We are proud to offer a competitive compensation package at reputed company as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is reputed company with reputed company's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to reputed company pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at reputed company, please click here. Our reputed company Pay Range for this position $59,100 - $98,500 reputed company has become aware of online recruiting-reputed company scams in which individuals who are not affiliated with or authorized by reputed company are using reputed company’s (or affiliated entities, like reputed company or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: reputed company Talent Advisors will never solicit money or credit card information in reputed company with a reputed company job application. reputed company Talent Advisors do not communicate with candidates reputed company online chatrooms or using email accounts such as Gmail or Hotmail. Note that reputed company does rely on a virtual assistant (Gia) for certain recruiting-reputed company communications with candidates. reputed company job postings are posted on our career site: careers.reputed company.com. reputed company is an Equal Opportunity Employer reputed company provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on reputed company’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at reputed company! reputed company is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are reputed company for delivering insights, products, and services that reputed company quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at reputed company matters. We foster a culture where you can grow, reputed company an impact, and are empowered to bring new reputed company. Together, we reputed company as we shape the future of health for patients, our communities, and our people. If you want to be part of reputed company’s health today, we want to hear from you. Apply tot his job Apply To this Job